Specialist Vets in Abergavenny

## Summary Riverside Veterinary Care Ltd offers routine veterinary care alongside extended-hours emergency veterinary services, and it’s also listed as a veterinary nurse training facility. The website mentions new monthly “Care Packages” (health plans) starting at **£11/month**. Recent reviews focus heavily on emotionally difficult visits (including support around a dog’s death at home), with multiple owners describing staff taking time to read the situation and handle pets gently. There are also negatives raised about pricing for parasite treatments and about how a found, unchipped puppy situation was handled. ## Services - **Emergency veterinary services** (listed in clinic data as 24/7 or extended hours). - **General vet consultations and advice** (owners mention “thorough” approaches and advice given). - **End-of-life support** is referenced in reviews, including staff support when an owner brought in a dog that had passed at home. - **Microchip scanning** (staff checked a found puppy for a tag/chip, but it was not tagged). ## Pricing - **Care Packages / health plans:** from **£11/month** (website). - One reviewer reports the clinic charged **almost 40% more** for **cat worming and tick spot-on** compared with pet stores/online (review; no exact £ amount given). ## People - **Louie**: mentioned for being “compassionate and empathetic” during an “emotional and extremely sad visit.” - **Connor**: mentioned for being “wonderful” and compassionate when an owner called after their dog died at home, and again on arrival. ## Reviews **4.8 stars from 201 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Support during distressing situations:** multiple owners describe staff compassion and sensitivity during bereavement-related visits and conversations. - **Handling and comfort for pets:** owners mention dogs being treated gently and made to feel comfortable, with a “thorough” approach. - **Friendly, welcoming experience:** switching to the practice is described positively, with staff putting both dog and owner at ease. - **Pricing concern raised:** one review criticises the cost of cat worming and tick spot-on as significantly higher than elsewhere. - **Disputed handling of a found puppy:** one reviewer reports being told an unchipped puppy brought in would become their responsibility and that leaving it would count as abandonment; they describe the interaction as upsetting.

## Summary Abbey Equine Clinic is an equine-only practice (horses, ponies and donkeys) offering both clinic-based work and home visits, with stated 24-hour emergency cover available 365 days a year. From the website, it appears set up for diagnostics and referral-style investigations (ultrasound, radiography and endoscopy) alongside orthopaedics and surgery, with services also including stud medicine and gastroscopy. In recent reviews, owners describe thorough pre-purchase vetting with clear explanations, rapid attendance for urgent injuries (including sedating and treating an unhandled foal), and a practice willing to discuss payment plans when needed. ## Services - **24-hour emergency cover (365 days/year)** for both **home visits and clinic services** (as stated on the website). - **Pre-purchase vetting** (owners mention a vetting described as “incredibly thorough,” with time taken to explain findings clearly). - **Orthopedics** (website). - **Surgery** (website). - **Stud medicine** (website). - **Gastroscopy** (website). - **Diagnostics/facilities mentioned on the website:** **ultrasound**, **radiography**, **endoscopy**. - **Wound care and sedation** (review describes an injured foal being sedated and treated, with aftercare advice provided). - **Vaccinations/injections** (review mentions a new pony needing a check and injections). ## Pricing - One reviewer describes the service as “very affordable” and says they’ve used **payment plans** “a few times… with no issue.” (No specific prices are given.) ## People - **Anna (vet)**: mentioned attending within 30 minutes for an injured foal, sedating an unhandled foal, treating wounds, and providing aftercare advice; the owner reports the foal looked good the next morning with no swelling. - **Emma (vet)**: described by a long-term client as “fantastic,” with the team keeping them well informed while their horse was in for treatment. - **Unnamed vet (pre-purchase vetting)**: described as thorough, friendly and professional, taking time to explain everything clearly and patiently—especially valued by a first-time buyer. - **Administration team**: described as friendly and efficient, with “faultless” communication “from start to finish” in one recent review. ## Reviews **Google rating: 4.8 stars from 53 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear, patient explanations**, including during a first pre-purchase vetting where the vet took time to talk through findings. - **Fast response for urgent problems**, with one owner noting a vet arrived within 30 minutes for a foal’s injury. - **Handling of nervous or lightly handled equines**, with reviewers describing gentle, confidence-building approaches during injections/checks and when sedating/treating an unhandled foal. - **Aftercare and follow-through**, including specific aftercare advice after wound treatment and owners reporting good next-day outcomes. - **Payment plan flexibility** is specifically mentioned by one reviewer.