Featured Clinic Overview
## Summary Four Crosses Veterinary Centre describes itself as an independent mixed animal practice that has been caring for animals for over 50 years. The website states it runs its own out-of-hours service from the Four Crosses branch, with two vets on call for emergencies—something multiple reviewers say they specifically wanted (and one review describes receiving helpful phone advice late at night for a suspected caterpillar-related irritation). Reviews also point to quick appointment availability and generally positive experiences, but there are also accounts of poor front-desk interactions out of hours and a problem during a nail clip that left a dog with a bleeding paw, plus a complaint about missing transferred history notes. ## Services Based on the clinic website and recent reviews, the practice offers: - Small animal services (one review mentions a nail clipping appointment; another mentions ongoing care for an older dog with arthritis and age-related conditions). - Farm animal services (listed on the website). - Equine services (listed on the website). - Out-of-hours emergency care run by the practice, based at the Four Crosses branch, with two vets on call (website). - One reviewer (not registered with the practice) describes calling at night about a dog that had picked up a “brown fuzzy caterpillar” and receiving phone guidance that resolved the issue. - Pet Health Club (website). - Repeat prescriptions (website). - Pet travel to the EU services (website). - Veterinary nurse training facility (from the clinic data provided). ## People No staff members are named in the information provided. From the latest reviews: - A vet giving phone advice out of hours is described as “kind and helpful,” with the owner reporting their dog recovered after following the advice. - Reception/front-desk experience is mixed: one reviewer describes an out-of-hours receptionist as rude and hanging up, while another review criticises reception staff as unhelpful/frustrated. ## Reviews Google rating: 4.8 stars from 184 reviews. “Themes below are drawn from the latest written reviews available to us.” - Access and responsiveness: a reviewer mentions quick appointment availability; another valued that the practice covers its own out-of-hours. - Out-of-hours support can be very good, but not consistently: one owner reports effective late-night guidance by phone; another reports an out-of-hours call handled rudely, including being hung up on. - Handling and admin issues raised by a minority of reviewers: one report of a nail clip leading to a bleeding paw and history notes from a previous vet being lost. - General impressions skew positive: several reviews use brief but consistent descriptors like “professional,” “friendly,” and “knowledgeable,” with one noting “medically excellent” care for an older dog with chronic conditions.
Showing 1-10 of 20 clinics
Fishguard Veterinary Services Ltd is an independent, family-run practice led by Dr Andrew Clemence and Dr Angus Clemence. It’s set up for a wide mix of cases, treating pets as well as farm and equine animals, and operates from a newer purpose-built building with stated “state of the art equipment.” Decision-relevant signals from the latest reviews include: - Same-day and immediate urgent access is mentioned multiple times (including an emergency appointment for a non-registered puppy after raisin ingestion). - Clients describe vets taking time to explain options and involve owners in decisions (e.g., “explained everything clearly and involved us completely”). - End-of-life support is specifically described, with staff offering patience and care during euthanasia for an older dog. - Multiple reviewers explicitly value that it’s independent/family-run, alongside comments about efficient organisation and a clean environment.
Fishguard Veterinary Services Ltd is an independent, family-run practice led by Dr Andrew Clemence and Dr Angus Clemence. It’s set up for a wide mix of cases, treating pets as well as farm and equine animals, and operates from a newer purpose-built building with stated “state of the art equipment.” Decision-relevant signals from the latest reviews include: - Same-day and immediate urgent access is mentioned multiple times (including an emergency appointment for a non-registered puppy after raisin ingestion). - Clients describe vets taking time to explain options and involve owners in decisions (e.g., “explained everything clearly and involved us completely”). - End-of-life support is specifically described, with staff offering patience and care during euthanasia for an older dog. - Multiple reviewers explicitly value that it’s independent/family-run, alongside comments about efficient organisation and a clean environment.
Fenton Veterinary Practice Limited is an independent practice (established in 1950) providing care for both pets and farm animals, with a stated 24-hour emergency service. Recent reviews describe thorough consults that include full examinations and clear “plan A/plan B” options (including out‑of‑hours guidance for weekends), plus practical convenience like online booking with immediate email confirmation and rapid follow-up appointments. Multiple owners also mention staff taking extra time with anxious pets and talking treatments through in detail.
Fenton Veterinary Practice Limited is an independent practice (established in 1950) providing care for both pets and farm animals, with a stated 24-hour emergency service. Recent reviews describe thorough consults that include full examinations and clear “plan A/plan B” options (including out‑of‑hours guidance for weekends), plus practical convenience like online booking with immediate email confirmation and rapid follow-up appointments. Multiple owners also mention staff taking extra time with anxious pets and talking treatments through in detail.
Our Score (83/100)
The Oak Veterinary Group Surgery & Rehabilitation Centre treats both pets and farm animals, and is listed as a veterinary nurse training facility. The clinic also references a Pet Health Club where consultations are included (as stated in the clinic’s own information). Recent reviewers most often describe straightforward communication about treatment options and costs (including future visits), and several mention being fitted in at short notice for urgent problems—even when not registered. Concrete examples from the latest reviews include: - A cat with a lifelong condition, where the owner says the practice was upfront about options and costs on the day and for future care, with “no surprise costs”. - Same-morning help for an emergency dog visit despite the owner not being registered. - Late-notice treatment after a dog cut a foot, with the vet “doing a great job” and the price described as good.
The Oak Veterinary Group Surgery & Rehabilitation Centre treats both pets and farm animals, and is listed as a veterinary nurse training facility. The clinic also references a Pet Health Club where consultations are included (as stated in the clinic’s own information). Recent reviewers most often describe straightforward communication about treatment options and costs (including future visits), and several mention being fitted in at short notice for urgent problems—even when not registered. Concrete examples from the latest reviews include: - A cat with a lifelong condition, where the owner says the practice was upfront about options and costs on the day and for future care, with “no surprise costs”. - Same-morning help for an emergency dog visit despite the owner not being registered. - Late-notice treatment after a dog cut a foot, with the vet “doing a great job” and the price described as good.
Hafren Veterinary Group
Newtown
Our Score (83/100)
Hafren Veterinary Group describes itself as an independent, privately owned practice with a history of over 100 years, and it is RCVS-accredited. Based on the information available, it supports both small and large animals, offers emergency veterinary services (24/7 or extended hours), and is a veterinary nurse training facility. From the latest written reviews, owners repeatedly mention: - Fast coordination for urgent cases (one reviewer describes phoning for emergency help and being seen “really quickly”). - Clear explanations during consults (“vet explained things well”). - Practical admin support, including paperwork for taking a puppy to Germany.
Hafren Veterinary Group describes itself as an independent, privately owned practice with a history of over 100 years, and it is RCVS-accredited. Based on the information available, it supports both small and large animals, offers emergency veterinary services (24/7 or extended hours), and is a veterinary nurse training facility. From the latest written reviews, owners repeatedly mention: - Fast coordination for urgent cases (one reviewer describes phoning for emergency help and being seen “really quickly”). - Clear explanations during consults (“vet explained things well”). - Practical admin support, including paperwork for taking a puppy to Germany.
Aran Vet Centre Ltd appears to be a general small‑animal practice that handles urgent problems quickly when needed (including late-day emergencies and bank holidays, as described by reviewers). Corporate/independent ownership isn’t stated in the information provided. Owners repeatedly mention fast turnaround for emergencies (e.g., an abscess treated within minutes of calling), practical hands-on treatment (like removing a piece of bark stuck in a dog’s nose), and follow-up support such as check-in calls and help with insurance paperwork.
Aran Vet Centre Ltd appears to be a general small‑animal practice that handles urgent problems quickly when needed (including late-day emergencies and bank holidays, as described by reviewers). Corporate/independent ownership isn’t stated in the information provided. Owners repeatedly mention fast turnaround for emergencies (e.g., an abscess treated within minutes of calling), practical hands-on treatment (like removing a piece of bark stuck in a dog’s nose), and follow-up support such as check-in calls and help with insurance paperwork.
Tenby vets
Tenby
Our Score (77/100)
Tenby vets is an independent practice (no corporate group mentioned) that’s been operating since 1957 and moved into larger premises in 2009. It’s set up to see both small and large animals (per the website) and appears geared to fitting in urgent problems quickly: multiple reviewers describe same-day appointments for issues like eye injuries and stomach upset, with one reporting being seen within 5 minutes. Specific touches mentioned include being let in via a side door when a dog was unwell, and staff coordinating care across the team (e.g., one vet bringing in another to help find a solution).
Tenby vets is an independent practice (no corporate group mentioned) that’s been operating since 1957 and moved into larger premises in 2009. It’s set up to see both small and large animals (per the website) and appears geared to fitting in urgent problems quickly: multiple reviewers describe same-day appointments for issues like eye injuries and stomach upset, with one reporting being seen within 5 minutes. Specific touches mentioned include being let in via a side door when a dog was unwell, and staff coordinating care across the team (e.g., one vet bringing in another to help find a solution).
Kerry Vale Vets Ltd describes itself as a new, family-run farm and equine practice, offering farm services plus a first-opinion service for horses and ponies. The website states it provides 24/7 out-of-hours cover. In the latest written reviews available to us, owners repeatedly describe the vets as “thorough,” and one reviewer specifically highlights Jon for equine dentistry as well as veterinary work across a variety of animals on a smallholding.
Kerry Vale Vets Ltd describes itself as a new, family-run farm and equine practice, offering farm services plus a first-opinion service for horses and ponies. The website states it provides 24/7 out-of-hours cover. In the latest written reviews available to us, owners repeatedly describe the vets as “thorough,” and one reviewer specifically highlights Jon for equine dentistry as well as veterinary work across a variety of animals on a smallholding.
Pembrokeshire Farm Vets
Haverfordwest
Our Score (72/100)
Pembrokeshire Farm Vets is a farm-only veterinary practice (established April 2023) focused on livestock work, with an on-site dispensary and “around the clock” emergency cover. Based on the services listed and the only detailed written reviews available, it appears set up for routine herd/flock work and urgent farm call-outs—one reviewer describes a backwards (breech) calving that resulted in a live birth when they feared the calf was lost. Concrete specifics supported by the available information: - Around-the-clock emergency cover is stated on the website. - Routine farm work is explicitly listed across dairy, beef/suckler herds and sheep. - TB testing and Cymorth visits are listed as services. - A difficult breech calving assistance is specifically mentioned in reviews.
Pembrokeshire Farm Vets is a farm-only veterinary practice (established April 2023) focused on livestock work, with an on-site dispensary and “around the clock” emergency cover. Based on the services listed and the only detailed written reviews available, it appears set up for routine herd/flock work and urgent farm call-outs—one reviewer describes a backwards (breech) calving that resulted in a live birth when they feared the calf was lost. Concrete specifics supported by the available information: - Around-the-clock emergency cover is stated on the website. - Routine farm work is explicitly listed across dairy, beef/suckler herds and sheep. - TB testing and Cymorth visits are listed as services. - A difficult breech calving assistance is specifically mentioned in reviews.
Trefaldwyn Vets
Welshpool
Our Score (72/100)
Trefaldwyn Vets describes itself as an independent practice providing care for both farm and small animals, with an emphasis on preventative medicine and herd health (website). The practice also states it offers 24/7 emergency cover, 365 days a year (website). In the latest reviews available to us, owners repeatedly describe fast access to appointments (including being seen within an hour and the same afternoon) and mention the team being a good fit for nervous pets because it’s a smaller, calmer-feeling practice (reviews). Concrete examples owners mention include: - A dog with a haematoma being booked in the same afternoon, then having a drain fitted a few days later (review). - Being given an appointment within an hour despite not being registered with the practice (review). - Staff being described as non-judgemental when owners bring animals in for concerns that turn out minor—or serious (review).
Trefaldwyn Vets describes itself as an independent practice providing care for both farm and small animals, with an emphasis on preventative medicine and herd health (website). The practice also states it offers 24/7 emergency cover, 365 days a year (website). In the latest reviews available to us, owners repeatedly describe fast access to appointments (including being seen within an hour and the same afternoon) and mention the team being a good fit for nervous pets because it’s a smaller, calmer-feeling practice (reviews). Concrete examples owners mention include: - A dog with a haematoma being booked in the same afternoon, then having a drain fitted a few days later (review). - Being given an appointment within an hour despite not being registered with the practice (review). - Staff being described as non-judgemental when owners bring animals in for concerns that turn out minor—or serious (review).