The Oak Veterinary Group The Oak surgery – Vets in Haverfordwest
Clinic Overview
- Emergency care is a clear theme, with owners describing fast responses, including a late Saturday evening appointment. - Reviewers say vets explained treatment clearly and handled urgent cases in a calm, professional way. - Follow-up support stands out: several owners mention check-in calls after emergency visits, including extra guidance during the following days.
The Oak Veterinary Group’s Oak surgery in Haverfordwest is part of IVC Evidensia and offers veterinary care including an emergency service. Public feedback particularly highlights prompt out-of-hours help, clear explanations during urgent visits, and follow-up phone calls after treatment.
Services
- •Emergency and urgent care: Reviews repeatedly mention the practice’s emergency service, including being seen promptly after calling late on a Saturday evening.
- •Out-of-hours/on-call support: Owners specifically describe late-evening and weekend urgent appointments, suggesting access to care outside standard daytime visits.
- •Follow-up after emergency treatment: Reviews mention next-day and mid-week check-in calls with additional guidance once pets were back home.
- •General veterinary care: Some owners say they have multiple pets registered with the practice or expect to return for routine treatment, although no more specific routine services are described in public feedback.
Pricing
No published pricing information is currently available for this clinic.
People
No individual vets are named in public reviews, but reviewers describe the team as supportive, patient, thorough, friendly, caring, and professional.
Reviews
Google rating: 4.8/5 from 9 reviews. Written feedback is limited, but the comments available are consistently positive.
- •Emergency care is a clear theme, with owners describing fast responses, including a late Saturday evening appointment.
- •Reviewers say vets explained treatment clearly and handled urgent cases in a calm, professional way.
- •Follow-up support stands out: several owners mention check-in calls after emergency visits, including extra guidance during the following days.
- •Value is mentioned positively in the small number of comments that discuss cost, with one reviewer calling the emergency rate reasonable and another describing the practice as good value for money.
