Featured Clinic Overview
## Summary Four Crosses Veterinary Centre describes itself as an independent mixed animal practice that has been caring for animals for over 50 years. The website states it runs its own out-of-hours service from the Four Crosses branch, with two vets on call for emergencies—something multiple reviewers say they specifically wanted (and one review describes receiving helpful phone advice late at night for a suspected caterpillar-related irritation). Reviews also point to quick appointment availability and generally positive experiences, but there are also accounts of poor front-desk interactions out of hours and a problem during a nail clip that left a dog with a bleeding paw, plus a complaint about missing transferred history notes. ## Services Based on the clinic website and recent reviews, the practice offers: - Small animal services (one review mentions a nail clipping appointment; another mentions ongoing care for an older dog with arthritis and age-related conditions). - Farm animal services (listed on the website). - Equine services (listed on the website). - Out-of-hours emergency care run by the practice, based at the Four Crosses branch, with two vets on call (website). - One reviewer (not registered with the practice) describes calling at night about a dog that had picked up a “brown fuzzy caterpillar” and receiving phone guidance that resolved the issue. - Pet Health Club (website). - Repeat prescriptions (website). - Pet travel to the EU services (website). - Veterinary nurse training facility (from the clinic data provided). ## People No staff members are named in the information provided. From the latest reviews: - A vet giving phone advice out of hours is described as “kind and helpful,” with the owner reporting their dog recovered after following the advice. - Reception/front-desk experience is mixed: one reviewer describes an out-of-hours receptionist as rude and hanging up, while another review criticises reception staff as unhelpful/frustrated. ## Reviews Google rating: 4.8 stars from 184 reviews. “Themes below are drawn from the latest written reviews available to us.” - Access and responsiveness: a reviewer mentions quick appointment availability; another valued that the practice covers its own out-of-hours. - Out-of-hours support can be very good, but not consistently: one owner reports effective late-night guidance by phone; another reports an out-of-hours call handled rudely, including being hung up on. - Handling and admin issues raised by a minority of reviewers: one report of a nail clip leading to a bleeding paw and history notes from a previous vet being lost. - General impressions skew positive: several reviews use brief but consistent descriptors like “professional,” “friendly,” and “knowledgeable,” with one noting “medically excellent” care for an older dog with chronic conditions.
Showing 1-10 of 12 clinics
Oak Veterinary Group is a veterinary practice for both pets and farm animals, and is also listed as a veterinary nurse training facility. The website promotes a Pet Health Club® Plus plan where consultations are included, plus set-price preventive checks (a six‑month healthy pet check is advertised at £24.99) and a registered-client discount on pet travel services (10% off with PetAir). From the latest reviews available, owners most often mention being kept informed during treatment (including explanations of test results and what to do at home), tailoring appointments for nervous dogs, and follow-up after treatment (one reviewer describes a vet arranging a Sunday follow-up call). There is also a minority negative account describing an overbooked appointment leading to a wait, an unexpected £255 bill, and a dispute about insurance-claim information.
Oak Veterinary Group is a veterinary practice for both pets and farm animals, and is also listed as a veterinary nurse training facility. The website promotes a Pet Health Club® Plus plan where consultations are included, plus set-price preventive checks (a six‑month healthy pet check is advertised at £24.99) and a registered-client discount on pet travel services (10% off with PetAir). From the latest reviews available, owners most often mention being kept informed during treatment (including explanations of test results and what to do at home), tailoring appointments for nervous dogs, and follow-up after treatment (one reviewer describes a vet arranging a Sunday follow-up call). There is also a minority negative account describing an overbooked appointment leading to a wait, an unexpected £255 bill, and a dispute about insurance-claim information.
Fishguard Veterinary Services Ltd is an independent, family-run practice led by Dr Andrew Clemence and Dr Angus Clemence. It’s set up for a wide mix of cases, treating pets as well as farm and equine animals, and operates from a newer purpose-built building with stated “state of the art equipment.” Decision-relevant signals from the latest reviews include: - Same-day and immediate urgent access is mentioned multiple times (including an emergency appointment for a non-registered puppy after raisin ingestion). - Clients describe vets taking time to explain options and involve owners in decisions (e.g., “explained everything clearly and involved us completely”). - End-of-life support is specifically described, with staff offering patience and care during euthanasia for an older dog. - Multiple reviewers explicitly value that it’s independent/family-run, alongside comments about efficient organisation and a clean environment.
Fishguard Veterinary Services Ltd is an independent, family-run practice led by Dr Andrew Clemence and Dr Angus Clemence. It’s set up for a wide mix of cases, treating pets as well as farm and equine animals, and operates from a newer purpose-built building with stated “state of the art equipment.” Decision-relevant signals from the latest reviews include: - Same-day and immediate urgent access is mentioned multiple times (including an emergency appointment for a non-registered puppy after raisin ingestion). - Clients describe vets taking time to explain options and involve owners in decisions (e.g., “explained everything clearly and involved us completely”). - End-of-life support is specifically described, with staff offering patience and care during euthanasia for an older dog. - Multiple reviewers explicitly value that it’s independent/family-run, alongside comments about efficient organisation and a clean environment.
Fenton Veterinary Practice Limited
Haverfordwest
Our Score (87/100)
Fenton Veterinary Practice Limited is an independent practice (established in 1950) providing care for both pets and farm animals, with a stated 24-hour emergency service. Recent reviews describe thorough consults that include full examinations and clear “plan A/plan B” options (including out‑of‑hours guidance for weekends), plus practical convenience like online booking with immediate email confirmation and rapid follow-up appointments. Multiple owners also mention staff taking extra time with anxious pets and talking treatments through in detail.
Fenton Veterinary Practice Limited is an independent practice (established in 1950) providing care for both pets and farm animals, with a stated 24-hour emergency service. Recent reviews describe thorough consults that include full examinations and clear “plan A/plan B” options (including out‑of‑hours guidance for weekends), plus practical convenience like online booking with immediate email confirmation and rapid follow-up appointments. Multiple owners also mention staff taking extra time with anxious pets and talking treatments through in detail.
Hafren Veterinary Group
Newtown
Our Score (83/100)
Hafren Veterinary Group describes itself as an independent, privately owned practice with a history of over 100 years, and it is RCVS-accredited. Based on the information available, it supports both small and large animals, offers emergency veterinary services (24/7 or extended hours), and is a veterinary nurse training facility. From the latest written reviews, owners repeatedly mention: - Fast coordination for urgent cases (one reviewer describes phoning for emergency help and being seen “really quickly”). - Clear explanations during consults (“vet explained things well”). - Practical admin support, including paperwork for taking a puppy to Germany.
Hafren Veterinary Group describes itself as an independent, privately owned practice with a history of over 100 years, and it is RCVS-accredited. Based on the information available, it supports both small and large animals, offers emergency veterinary services (24/7 or extended hours), and is a veterinary nurse training facility. From the latest written reviews, owners repeatedly mention: - Fast coordination for urgent cases (one reviewer describes phoning for emergency help and being seen “really quickly”). - Clear explanations during consults (“vet explained things well”). - Practical admin support, including paperwork for taking a puppy to Germany.
Camlas Petcare Vets
Welshpool
Our Score (79/100)
Camlas Petcare Vets is a small-animal practice offering consultations, surgery (including keyhole/laparoscopic procedures), and on-site diagnostics (in-house lab, X‑ray and ultrasound). The practice is accredited as an RCVS General Practice, a Cat Friendly Clinic (Gold), and Dog Friendly Clinic, and is listed as a veterinary nurse training facility. From the latest reviews, owners commonly mention rapid access when a pet is unwell (including same‑morning appointments) and clear, option-led discussions—for example, a vet offering an ultrasound (“echo scan”) for a bladder concern and explaining the cost before proceeding. Reviews also show a strong split in experience: alongside many long-term clients describing consistently good care, one recent reviewer reports multiple pet deaths after being seen and urges others to avoid the clinic.
Camlas Petcare Vets is a small-animal practice offering consultations, surgery (including keyhole/laparoscopic procedures), and on-site diagnostics (in-house lab, X‑ray and ultrasound). The practice is accredited as an RCVS General Practice, a Cat Friendly Clinic (Gold), and Dog Friendly Clinic, and is listed as a veterinary nurse training facility. From the latest reviews, owners commonly mention rapid access when a pet is unwell (including same‑morning appointments) and clear, option-led discussions—for example, a vet offering an ultrasound (“echo scan”) for a bladder concern and explaining the cost before proceeding. Reviews also show a strong split in experience: alongside many long-term clients describing consistently good care, one recent reviewer reports multiple pet deaths after being seen and urges others to avoid the clinic.
Pembrokeshire Farm Vets
Haverfordwest
Our Score (72/100)
Pembrokeshire Farm Vets is a farm-only veterinary practice (established April 2023) focused on livestock work, with an on-site dispensary and “around the clock” emergency cover. Based on the services listed and the only detailed written reviews available, it appears set up for routine herd/flock work and urgent farm call-outs—one reviewer describes a backwards (breech) calving that resulted in a live birth when they feared the calf was lost. Concrete specifics supported by the available information: - Around-the-clock emergency cover is stated on the website. - Routine farm work is explicitly listed across dairy, beef/suckler herds and sheep. - TB testing and Cymorth visits are listed as services. - A difficult breech calving assistance is specifically mentioned in reviews.
Pembrokeshire Farm Vets is a farm-only veterinary practice (established April 2023) focused on livestock work, with an on-site dispensary and “around the clock” emergency cover. Based on the services listed and the only detailed written reviews available, it appears set up for routine herd/flock work and urgent farm call-outs—one reviewer describes a backwards (breech) calving that resulted in a live birth when they feared the calf was lost. Concrete specifics supported by the available information: - Around-the-clock emergency cover is stated on the website. - Routine farm work is explicitly listed across dairy, beef/suckler herds and sheep. - TB testing and Cymorth visits are listed as services. - A difficult breech calving assistance is specifically mentioned in reviews.
Trefaldwyn Vets
Welshpool
Our Score (72/100)
Trefaldwyn Vets describes itself as an independent practice providing care for both farm and small animals, with an emphasis on preventative medicine and herd health (website). The practice also states it offers 24/7 emergency cover, 365 days a year (website). In the latest reviews available to us, owners repeatedly describe fast access to appointments (including being seen within an hour and the same afternoon) and mention the team being a good fit for nervous pets because it’s a smaller, calmer-feeling practice (reviews). Concrete examples owners mention include: - A dog with a haematoma being booked in the same afternoon, then having a drain fitted a few days later (review). - Being given an appointment within an hour despite not being registered with the practice (review). - Staff being described as non-judgemental when owners bring animals in for concerns that turn out minor—or serious (review).
Trefaldwyn Vets describes itself as an independent practice providing care for both farm and small animals, with an emphasis on preventative medicine and herd health (website). The practice also states it offers 24/7 emergency cover, 365 days a year (website). In the latest reviews available to us, owners repeatedly describe fast access to appointments (including being seen within an hour and the same afternoon) and mention the team being a good fit for nervous pets because it’s a smaller, calmer-feeling practice (reviews). Concrete examples owners mention include: - A dog with a haematoma being booked in the same afternoon, then having a drain fitted a few days later (review). - Being given an appointment within an hour despite not being registered with the practice (review). - Staff being described as non-judgemental when owners bring animals in for concerns that turn out minor—or serious (review).
The available information for “Gwynfryn” is internally inconsistent. One structured field lists emergency veterinary services (24/7 or extended hours), but the linked website and all the latest written Google reviews describe a holiday cottage/accommodation (e.g., “lovely place,” “stunning views,” “places to walk”), not veterinary care. Based on the sources provided, there isn’t enough reliable, clinic-specific evidence to describe veterinary services, facilities, or staff.
The available information for “Gwynfryn” is internally inconsistent. One structured field lists emergency veterinary services (24/7 or extended hours), but the linked website and all the latest written Google reviews describe a holiday cottage/accommodation (e.g., “lovely place,” “stunning views,” “places to walk”), not veterinary care. Based on the sources provided, there isn’t enough reliable, clinic-specific evidence to describe veterinary services, facilities, or staff.
The Oak Veterinary Group The Oak surgery
Haverfordwest
Our Score (65/100)
The Oak Veterinary Group (The Oak surgery) is a veterinary practice offering an emergency service (including out-of-hours call-outs mentioned in reviews). Ownership (independent vs corporate group) isn’t stated in the information available to us. Based on the written reviews, the practice appears set up for urgent cases with follow-up support afterwards: owners describe being seen promptly when calling late on a Saturday evening, leaving with clear explanations and a treatment plan, and receiving check-in calls the next day or “catch-up calls during the week” (reported as being at no extra cost).
The Oak Veterinary Group (The Oak surgery) is a veterinary practice offering an emergency service (including out-of-hours call-outs mentioned in reviews). Ownership (independent vs corporate group) isn’t stated in the information available to us. Based on the written reviews, the practice appears set up for urgent cases with follow-up support afterwards: owners describe being seen promptly when calling late on a Saturday evening, leaving with clear explanations and a treatment plan, and receiving check-in calls the next day or “catch-up calls during the week” (reported as being at no extra cost).