Emergency Vets in Deeside

## Summary Hawarden Park Veterinary Centre is part of the Grange Veterinary group. The website states the wider group is **RCVS accredited** and offers **24/7 out-of-hours urgent attention**, alongside a purpose-built hospital with **modern equipment**. In the latest reviews available to us, owners most often mention a **friendly, welcoming reception team** and vets being **thorough and gentle**, including with a **timid kitten**. There is also a contrasting report of **no response** after trying to change an appointment time by email. ## Services - **24/7 emergency / out-of-hours care** (website states urgent attention is available 24 hours a day, 7 days a week, via phone). - **General vet appointments and check-ups** (website references anything from a “simple check-up” to “something more extensive”; reviews describe first-time visits and examinations where concerns were assessed and found to be unfounded). - **Care for multiple pets** (reviews mention dogs, cats, and a kitten). - **Pet Health Plans** (website mentions “Pet Health Plans” focused on proactive, preventive care, but does not give plan details or pricing). ## People - **Veterinary team**: Reviewed as “thorough and gentle” during a first visit with a dog, and “lovely and reassuring” with a timid kitten (owners specifically note the handling of nervous pets). - **Reception team**: Repeatedly described as friendly and helpful; one reviewer specifically thanked “vet and receptionist” for making them feel welcome. - **Communication follow-through (mixed)**: One reviewer reports not receiving an email or call back after asking to change an appointment time, and said this put them off joining. ## Reviews **Google rating: 4.7 stars from 60 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners frequently mention a **friendly, welcoming** experience from reception through to vets. - Several reviews highlight vets being **gentle/reassuring** (including with a **timid kitten**) and **thorough** in examinations. - Some clients use the practice across the group’s **multiple surgeries** and report their dogs are looked after well. - One negative review cites **lack of response** when trying to rearrange an appointment via email.