Hawarden Park Veterinary Centre

Hawarden Park Veterinary Centre is part of the Grange Veterinary group. The website states the wider group is RCVS accredited and offers 24/7 out-of-hours urgent attention, alongside a purpose-built hospital with modern equipment. In the latest reviews available to us, owners most often mention a friendly, welcoming reception team and vets being thorough and gentle, including with a timid kitten. There is also a contrasting report of no response after trying to change an appointment time by email.

Services

• •24/7 emergency / out-of-hours care (website states urgent attention is available 24 hours a day, 7 days a week, via phone).
• •General vet appointments and check-ups (website references anything from a “simple check-up” to “something more extensive”; reviews describe first-time visits and examinations where concerns were assessed and found to be unfounded).
• •Care for multiple pets (reviews mention dogs, cats, and a kitten).
• •Pet Health Plans (website mentions “Pet Health Plans” focused on proactive, preventive care, but does not give plan details or pricing).

People

• •Veterinary team: Reviewed as “thorough and gentle” during a first visit with a dog, and “lovely and reassuring” with a timid kitten (owners specifically note the handling of nervous pets).
• •Reception team: Repeatedly described as friendly and helpful; one reviewer specifically thanked “vet and receptionist” for making them feel welcome.
• •Communication follow-through (mixed): One reviewer reports not receiving an email or call back after asking to change an appointment time, and said this put them off joining.

Reviews

Google rating: 4.7 stars from 60 reviews. “”

• •Owners frequently mention a friendly, welcoming experience from reception through to vets.
• •Several reviews highlight vets being gentle/reassuring (including with a timid kitten) and thorough in examinations.
• •Some clients use the practice across the group’s multiple surgeries and report their dogs are looked after well.
• •One negative review cites lack of response when trying to rearrange an appointment via email.