Emergency Vets in Buckley

## Summary Brunswick Veterinary Surgery is part of the Grange Veterinary Hospital (Grange Vets group) and is described on its website as a purpose-built practice (built in 1982) and “one of the first accredited practices in the country.” The website mentions laser treatments and provides a specific process for emergencies (handled via a separate emergency contact number). In the latest reviews available to us, owners repeatedly mention being seen quickly (including being “seen straight away” and being fitted in after a missed appointment), clear explanations during consultations (including doing an overall health check and flagging issues the owner hadn’t noticed), and practical organisation around appointments (texting on arrival so staff can meet you in the car park). One reviewer also notes potential access challenges for wheelchair users due to a step at the entrance and narrow internal doors. ## Services - **Laser treatments** (listed on the clinic website). - **Emergency care arrangements**: the website directs owners to call a dedicated emergency number in case of emergency. - **General consultations/health checks**: reviews mention an “overall health check” and being made aware of previously unnoticed issues in a cat. - **Appointments/triage flexibility**: reviewers describe being seen promptly and being accommodated after missing an appointment. ## People - **Reception team**: one reviewer specifically calls out the receptionist as “very nice,” alongside “helpful” staff overall. - **Veterinary team (unnamed)**: reviewers mention vets being willing to explain things clearly, carrying out an overall health check, and accommodating urgent or missed appointments. ## Reviews **Google rating: 4.8 stars from 51 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners frequently describe **helpful, friendly staff** and a **clean, tidy** environment. - Multiple reviews mention **being seen quickly** and **accommodating scheduling**, including fitting a pet in after a missed appointment. - **Communication and explanation** are highlighted: one owner appreciated that the vet explained everything and performed an overall health check that identified issues they hadn’t noticed. - **Access notes**: one reviewer reports the building may be **difficult for wheelchair access** (step at entrance; some narrow doors).