Llanelli Vets4Pets Ltd

Thank you to Nicky and the team at Vets4Pets for their compassion and care. Nicky took the time to give us a second opinion for our beloved Bonnie and treated her with such kindness and respect. Unfortunately, we made the difficult decision to let Bonnie go, Nicky’s compassion made an incredibly hard time a little easier. A few days later we received Bonnie’s little nose and paw prints in the post along with a sympathy card, such a lovely touch, Thank you.

We’d like to thank the staff who are always kind and helpful. Diane thanks for helping me out the other day even though you were closed and going home.

Lovely service. We booked an appointment at the last minute by WhatsApp and they were so helpful with us. They were also so nice with our dog Thor. It's very convenient to have your vet and pet shop all together,plus lots of parking.

Staff are lovely.. However the prices are not. I was charged £140 to see the vet and get antibiotic ears drops and a ear cleaner. A consult is £49.50 so I paid £90 for drops which is daylight robbery especially when you can get them for £9.99 with a prescription online. I belive I was definitely over charged and wasn't given a itemised bill. I've had to go back to my old vets as they were incredibly expensive when she told me how much it was I was literally in shock. It's a shame as it's close to where I live and the staff are friendly but i can't afford for my bank account to be over Charged by going there.

We would like it noted that the service we have always had from the Llanelli Vets4Pets team has been exceptional. We have a dog who can be nervous around dogs and men. Every time we visit the vets, the staff go above and beyond to ensure he gets into the treatment rooms without stress and we are always allocated female vets and nurses. Every member of staff is always so kind and our dog actually enjoys going to the vets! We recently had to take him in for surgery which was a stressful situation (for us all). It was made so much better because of the treatment, consideration and care we received by the team. Rowena was the primary vet and her expertise, experience and skills ensured a smooth experience from start to finish. She went above and beyond to ensure that we had appointments which would decrease any stress for our dog, as well as the morning of the procedure itself. She explained everything thoroughly and kindly and phoned us immediately after to reassure us that everything went well. The help navigating the pet insurance forms has also been much appreciated. We cannot express how grateful we are for such an amazing service and feel so lucky to have the team as our vets. Thank you, you are all amazing! Sally-Anne, Nathan and Guto ❤️