Llanelli Vets4Pets Ltd

Llanelli Vets4Pets Ltd is a Vets for Pets practice described on its website as locally owned, with a modern, well‑equipped setup (in‑house lab, digital X‑ray, ultrasound, operating theatre, hospital ward and isolation). It appears geared for routine care plus in‑house diagnostics and surgery, with owners frequently mentioning good support around stressful visits and end‑of‑life decisions.

Concrete examples from reviews include: a second-opinion appointment followed by sympathy card and paw/nose prints sent afterwards; WhatsApp last‑minute booking; and a case where a nervous dog was consistently supported by allocating female vets/nurses and arranging lower‑stress appointment handling, with a post‑op call immediately after surgery. Pricing is a repeated concern in some recent reviews, alongside positive comments about the care.

Services

From the practice website, services and on‑site capabilities include

•Diagnostics & monitoring: in‑house laboratory testing (haematology, biochemistry, electrolytes), blood pressure monitoring, digital X‑ray and ultrasound
•Surgery & anaesthesia: anaesthesia, operating theatre, soft tissue surgery
•Dentistry
•In‑house blood transfusions
•Oxygen chamber
•Hospital facilities: hospital ward and isolation unit
•Preventive/routine care: microchipping, nurse clinics, nutritional advice, medication and prescriptions
•Pet travel paperwork: pet passport / animal health certificate
•Home visits
•Health plans (details/prices not provided in the inputs)
•Separate cat & dog waiting areas (website)

Emergency care: the website states out‑of‑hours emergency care is provided by Vets Now Swansea.

Training: listed as a Veterinary Nurse Training facility.

Pricing

•One reviewer states a consultation is £49.50.
•One reviewer reports being charged £140 for “see the vet and get antibiotic ear drops and an ear cleaner,” and says they weren’t given an itemised bill.
•Another reviewer describes total veterinary bills over a year as “more than £1000” (not itemised).

People

Named team members mentioned in the inputs

•Nicky Townsend (Owner & Veterinary Surgeon): praised for giving a second opinion and for how end‑of‑life care was handled; the owner also notes receiving paw/nose prints and a sympathy card afterwards.
•Rowena Ford (Veterinary Surgeon): described as the primary vet for a surgery case; the review highlights thorough explanations, arranging appointments to reduce stress for a nervous dog, and phoning immediately after the procedure to confirm all went well.
•Diane (staff member; role not specified in the inputs): thanked by name for helping an owner “even though you were closed and going home.”
•Rebecca Gammon (Registered Veterinary Nurse): website bio states she is a clinical coach who trains future veterinary nurses, with an interest in cat behaviour and a Diploma in Feline Nursing.

Reviews

Google rating: 4.7 stars from 297 reviews. “”

•Support during difficult moments: one owner describes compassionate help with euthanasia, plus prints and a sympathy card sent afterwards.
•Handling nervous pets: a detailed review describes staff planning visits to reduce stress (including allocating female vets/nurses) and providing clear communication, including an immediate post‑op phone call after surgery.
•Convenience & access: one owner reports being able to book last‑minute via WhatsApp.
•Pricing concerns: multiple reviews say costs feel high; one gives figures (consultation £49.50, total visit £140 for ear treatment) and raises the issue of no itemised bill, while another describes bills totalling £1000+ over the year.

Reviews for Llanelli Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 297 we track in total. Recent reviews may not be representative of overall sentiment.

Anon

2 months ago

Although generally the care is satisfactory at the vets. The prices of vet bills now is getting out of hand. This year my pet has had a couple of issues and over all has cost probably more than £1000 in vets bills. If it wasn't for my insurance, which is also quite expensive, I would have struggle to have paid and what happens to my pet then? I really feel this is why more animals are being abandoned and less people are homing pets. My parents who always had dogs when I was a child, couldn’t quite believe the prices being charged now in comparison to what they used to be, even with normal inflation. Something certainly needs to be done about prices vets charge these days.

Leah Watkins

Thank you to Nicky and the team at Vets4Pets for their compassion and care. Nicky took the time to give us a second opinion for our beloved Bonnie and treated her with such kindness and respect. Unfortunately, we made the difficult decision to let Bonnie go, Nicky’s compassion made an incredibly hard time a little easier. A few days later we received Bonnie’s little nose and paw prints in the post along with a sympathy card, such a lovely touch, Thank you.

a week ago

Trudy Rainton

a month ago

We’d like to thank the staff who are always kind and helpful. Diane thanks for helping me out the other day even though you were closed and going home.

3 months ago

Susan Harris

5 months ago

I have three little dogs and I wouldn't take them anywhere else. The vets are very caring , reception staff very helpful.

Ariana Lopez

6 months ago

Lovely service. We booked an appointment at the last minute by WhatsApp and they were so helpful with us. They were also so nice with our dog Thor. It's very convenient to have your vet and pet shop all together,plus lots of parking.

4 months ago

A

Staff are lovely.. However the prices are not. I was charged £140 to see the vet and get antibiotic ears drops and a ear cleaner. A consult is £49.50 so I paid £90 for drops which is daylight robbery especially when you can get them for £9.99 with a prescription online. I belive I was definitely over charged and wasn't given a itemised bill. I've had to go back to my old vets as they were incredibly expensive when she told me how much it was I was literally in shock. It's a shame as it's close to where I live and the staff are friendly but i can't afford for my bank account to be over Charged by going there.

Sally-Anne Rees

We would like it noted that the service we have always had from the Llanelli Vets4Pets team has been exceptional. We have a dog who can be nervous around dogs and men. Every time we visit the vets, the staff go above and beyond to ensure he gets into the treatment rooms without stress and we are always allocated female vets and nurses. Every member of staff is always so kind and our dog actually enjoys going to the vets! We recently had to take him in for surgery which was a stressful situation (for us all). It was made so much better because of the treatment, consideration and care we received by the team. Rowena was the primary vet and her expertise, experience and skills ensured a smooth experience from start to finish. She went above and beyond to ensure that we had appointments which would decrease any stress for our dog, as well as the morning of the procedure itself. She explained everything thoroughly and kindly and phoned us immediately after to reassure us that everything went well. The help navigating the pet insurance forms has also been much appreciated. We cannot express how grateful we are for such an amazing service and feel so lucky to have the team as our vets. Thank you, you are all amazing! Sally-Anne, Nathan and Guto ❤️