Haven Vets Ltd – Vets in Llanelli
Clinic Overview
Haven Vets Ltd in Llanelli says it offers emergency veterinary services and is a veterinary nurse training facility. Recent feedback is very positive, with owners highlighting calm handling, clear advice, and compassionate care in both routine appointments and urgent cases. Reviews also mention helpful support by phone and kindness during bereavement.
Services
- •General consultations and treatment planning: routine visits for dogs and cats are described as efficient and reassuring, with staff taking time to explain options, advise owners, and set out clear treatment plans. One recent reviewer also described their consultation as cost-effective.
- •Emergency veterinary care: the practice states that it offers emergency services. Recent examples include an emergency appointment for a poorly 13-year-old dog while the owners were away from home, alongside earlier feedback about urgent surgery after appointments were rearranged.
- •Surgery and procedures: reviews mention perineal hernia removal in an emergency setting and a spay procedure, and more recent feedback speaks positively about pets being looked after well whether attending for surgery or a standard appointment.
- •Dental care, including rabbits: reviews refer to rabbit tooth treatment, including discussion around whether anaesthesia was needed.
- •Ongoing medical care: one reviewer specifically thanked the team for support with an elderly cat living with hyperthyroidism and early-stage kidney disease.
- •Training role: the practice says it is a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Alex was thanked for looking after an elderly cat with hyperthyroidism and early-stage kidney disease.
- •Ola, referred to in a review as a vet, was praised for being gentle and calming with two cats during treatment.
- •Maryann is described by reviewers as wonderful, caring, and gentle.
- •The wider reception, nursing, and vet team are frequently praised for being friendly, polite, professional, and compassionate.
Reviews
Google rating: 4.7/5 from 459 reviews.
- •Recent written feedback is overwhelmingly positive, with owners repeatedly describing the team as friendly, professional, polite, and welcoming from front desk to consulting room.
- •Compassion stands out strongly, including support during the loss of a beloved dog and calm, gentle handling that helped pets stay relaxed during treatment.
- •Emergency care is mentioned positively, including an appointment for an unwell 13-year-old dog while the owners were away in their caravan.
- •Communication and reassurance are recurring strengths, with reviewers mentioning clear advice, helpful guidance by phone, and confidence in the treatment plans discussed.

