Sort Results
15 clinicsShowing 11-15 of 15 clinics
- •Recent comments are mostly very positive, with reviewers describing the staff as friendly, professional, and a great team to deal with. - A specific farm case stands out in feedback: Chris is praised for helping a poorly lamb, with the reviewer noting his early arrival and professionalism. - One non-clinical comment mentions a helpful receptionist who took time to look up an address for a visitor.
- •Much of the feedback centres on compassionate care at difficult moments, especially euthanasia support, gentle communication, and practical help with aftercare. - Fast response in emergencies stands out in several comments, including one account of immediate registration and a vet attending within 30 minutes. - Owners also remember communication and personal touches, including updates during serious cases, a condolence card after a loss, and a plaited tail keepsake.
Our Score (43/100)
4.2(5 reviews)
Treats:
- •Positive feedback focuses on emergency care, with owners describing dogs making a speedy recovery and, in one case, staff being credited with saving a dog’s life after a major seizure. - Several comments praise the team’s kindness, compassion and support, including help from both clinical and admin staff during a stressful situation. - Speed of response is another theme, with one owner summing up their experience as “brilliant quick service.”
- •There is also a clear negative outlier, with one reviewer alleging poor treatment, irreversible harm and a focus on money.
- •Positive feedback highlights strong outcomes in serious equine cases, including complicated colic, sinusitis linked to tooth root infection, and sarcoid removal. - Several reviewers describe the vets as caring and animal-focused, with comments mentioning friendly service and putting the animal’s interests first. - End-of-life care stands out as a positive theme, with one owner praising the vet’s empathy and the team’s understanding support.
- •Two recent reviewers describe the team as going above and beyond, with one calling the practice consistently excellent. - Free advice over the telephone is specifically mentioned as helpful and appreciated. - One 1-star review raises a serious complaint about the conduct and compassion of a large-animal vet in an incident outside routine clinical care.