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Celyn Veterinary Group in Prestatyn is part of IVC Evidensia and offers routine veterinary care alongside treatments such as dental work. Its website also promotes a Pet Health Club® Plus plan that includes consultations, and it provides information on what to do in an emergency when the clinic is closed. Recent feedback highlights thorough examinations, clear explanations, prompt help for urgent problems, and compassionate support during end-of-life care.
- •Recent feedback is mostly very positive, with repeated mentions of friendly, professional service and a welcoming team. - Reviewers also describe the practice as rarely very busy, well located, and maintaining a sanitised examination room. - Practical support stands out in several comments, including help with pet travel requirements and thoughtful customer service from named staff.
- •Many reviewers describe friendly, welcoming staff and a clean, tidy clinic environment. - Routine care (vaccinations, boosters, health checks) is a common theme, including pets recovering well after vaccination. - Access and communication are frequently praised: being seen quickly, fitted in at short notice, and staff taking time to discuss concerns.
R D Owen Equine Clinic Ltd is an equine-only practice in St Asaph, established in 1985 by Richard Owen. It provides both first-opinion and referral care for horses, ponies and donkeys, with on-site surgical and diagnostic facilities including digital radiography, video endoscopy, video arthroscopy, portable ultrasound scanners, stocks, and artificial insemination equipment. Recent feedback gives practical examples of routine and field-based care, along with calm, compassionate support during difficult end-of-life decisions.
- •Many reviewers describe the team as friendly, caring and professional, including new clients who say they felt welcomed from their first visit. - Communication is a recurring positive theme: owners mention clear explanations around anaesthetic and treatment options, questions being answered fully, and prompt updates after procedures. - Recent reviews give examples of responsive care, including same-day attention for a suddenly unwell older dog, emergency treatment for a dog on holiday, and compassionate support during a difficult end-of-life case.
Our Score (50/100)
- •Emergency care is a clear theme, with owners describing fast responses, including a late Saturday evening appointment. - Reviewers say vets explained treatment clearly and handled urgent cases in a calm, professional way. - Follow-up support stands out: several owners mention check-in calls after emergency visits, including extra guidance during the following days.
- •A consistent theme is fast access for urgent problems, including same-day appointments and late-day Friday calls being fitted in quickly. - Reviews from visiting owners speak positively about being seen even when not registered locally, which stands out in a holiday area. - The team is frequently described as friendly, knowledgeable, caring and reassuring, with one reviewer noting that their dog loves going there.
- •Recent feedback is mostly very positive, with owners often describing staff as calm, kind and reassuring during stressful emergency visits. - Reviewers mention being seen quickly, including cases where the team was ready when clients arrived after phoning ahead. - Recent examples include chocolate ingestion advice, a cat emergency, a dog with severe sickness and bloody diarrhoea, a serious leg injury needing specialist referral, and one review mentioning staff taking in an injured baby seagull.
Our Score (49/100)
Milfeddygon Bodrwnsiwn Veterinary Group in Menai Bridge is a VetPartners mixed practice treating small animals, equine patients, and farm animals. The practice says it has been operating since the 1900s and offers in-house facilities alongside portable equipment. It also states that 24/7 emergency support is available for farm and equine animals.
- •Clients describe the team as supportive and willing to help, especially when urgent assistance is needed. - One repeated theme is speed of response, with a reviewer saying the practice gets to them “as fast as they can.”
- •Reviews also mention helpful, polite care and a positive experience for dogs attending regularly. - Overall feedback is very positive, with simple comments such as “Brilliant vets” and “Great staff.”