Wern Veterinary Surgeons

Wern Veterinary Surgeons is a multi-species practice, treating small animals as well as farm animals, birds/poultry and equines, with an in-house lab and a stated 24‑hour emergency service for registered animals (with an additional out‑of‑hours call‑out charge). Recent reviewers repeatedly describe being seen quickly for urgent problems—examples include a same‑day appointment and another case seen within half an hour of calling. Written reviews also mention treatment for a suspected urinary/water infection (medication supplied) and a hen with an impacted crop whose life was saved. One older review raises a communication gap around puppy vaccination side effects (they wanted clearer written guidance), though that reviewer also noted the on‑call vet phoned back and checked in again later that evening.

Services

Based on the clinic’s website and the written reviews available

• •Small animal care, including
• •Preventative treatments
• •Neutering
• •Other surgeries
• •Pet travel-related services
• •Farm animal work (website describes support for multiple farm unit types)
• •Bird & poultry services (reviews specifically reference care for hens; website includes poultry services for commercial and backyard keepers)
• •Equine care, from routine care to advanced diagnostics and surgery (provided both at the clinic and at the animal’s stable, as stated on the website)
• •Diagnostics support via an in-house laboratory, with cooperation with external labs for more extensive diagnostics
• •Emergency care: a 24-hour emergency service for animals registered with the clinic, available year-round; the website states an additional out-of-hours call-out charge applies (on top of normal charges)

People

No individual clinicians are named in the information provided, but reviews repeatedly mention

• •Reception team: described as “super helpful” when arranging urgent same-day care.
• •Vets/on-call vet: examples include quickly assessing an urgent case (seen “within half an hour” after calling) and providing follow-up phone calls later the same evening in a case involving a severe vaccine reaction.

Reviews

Google rating: 4.8 stars from 54 reviews. The - Fast access for urgent problems, with multiple reports of being seen the same day (including one within ~30 minutes of calling).

• •Clear outcomes described in specific cases, including medication provided for a suspected urinary/water infection and successful treatment of a hen with an impacted crop.
• •Organisation and helpful front desk mentioned alongside “knowledgeable” clinical staff.
• •Mixed feedback on communication: one review suggests some staff could better explain potential puppy vaccination side effects (they would have appreciated a standard leaflet), although that same reviewer appreciated the on-call vet’s call-backs later that day.