Wern Veterinary Surgeons – Vets in Bala
Clinic Overview
Wern Veterinary Surgeons is a multi-species practice in Bala, treating small animals as well as farm animals, birds and poultry, and equines. The practice has an in-house lab and offers a 24-hour emergency service for registered animals, with an additional out-of-hours call-out charge. Recent feedback continues to highlight quick help for urgent cases, including same-day appointments and prompt support for owners visiting the area with injured or unwell pets.
Services
- •Small animal care includes preventative treatments, neutering, surgery, and pet travel-related services. Recent reviews give practical examples of dogs being seen the same day for an injury, anxiety issues, and a suspected urinary infection, with medication issued at the appointment.
- •Farm animal support covers multiple farm unit types, alongside bird and poultry care for both commercial and backyard keepers. Reviews include longer-term owners using the practice for chickens, and one case where a hen with an impacted crop was successfully treated.
- •Equine care ranges from routine work to advanced diagnostics and surgery, both at the clinic and at the horse’s stable.
- •Diagnostics and emergency support include an in-house laboratory with access to external labs for more extensive testing, plus a stated 24-hour emergency service for registered animals year-round. Reviews repeatedly mention fast access for urgent cases, including appointments arranged within hours and, in one case, within half an hour of calling.
Pricing
No published pricing information is currently available for this clinic.
People
- •Reception team: reviews describe the front desk as helpful and efficient, particularly when fitting in urgent cases at short notice.
- •Vets and wider staff: feedback regularly mentions knowledgeable, friendly and professional care, with recent comments praising a caring, kind manner and straightforward treatment.
Reviews
Wern Veterinary Surgeons has a 4.8-star Google rating from 57 reviews.
- •Recent feedback is strongly positive overall, with repeated praise for fast access to care, especially for urgent dog cases and for owners who were in the area on holiday.
- •Reviewers often mention friendly, knowledgeable, and professional staff, including helpful reception support and vets who put owners at ease quickly.
- •Written comments continue to reflect the practice’s mixed-species work, with positive examples involving dogs and chickens, and one long-term owner mentioning care for both.
- •A couple of reviewers also describe the clinic as reasonably priced, while one older review felt communication around possible puppy vaccination side effects could have been clearer, despite appreciating a follow-up call from the on-call vet later that day.

