Wern Veterinary Surgeons

Wern Veterinary Surgeons is a multi-species practice in Bala, treating small animals as well as farm animals, birds and poultry, and equines. The practice has an in-house lab and offers a 24-hour emergency service for registered animals, with an additional out-of-hours call-out charge. Recent feedback continues to highlight prompt help for urgent cases, including same-day appointments and very quick access for visiting owners.

Services

• •Small animal care, including preventative treatments, neutering, surgery, and pet travel-related services. Reviews mention urgent appointments for dogs, including same-day assessment and medication for a suspected urinary infection.
• •Farm animal support across multiple farm unit types, alongside bird and poultry care for both commercial and backyard keepers. Written feedback includes successful treatment for a hen with an impacted crop.
• •Equine care, ranging from routine work to advanced diagnostics and surgery, both at the clinic and at the horse’s stable.
• •Diagnostics and emergency support, including an in-house laboratory with access to external labs for more extensive testing, plus a stated 24-hour emergency service for registered animals year-round.

Pricing

No published pricing information is currently available for this clinic.

People

• •Reception team: reviews describe the front desk as helpful and efficient, particularly when fitting in urgent cases at short notice.
• •Vets and wider staff: feedback regularly mentions knowledgeable, friendly and professional care, including follow-up calls from the on-call vet in one case.

Reviews

Wern Veterinary Surgeons has a 4.8-star Google rating from 54 reviews.

• •Review themes are strongly positive overall, with repeated praise for fast help with urgent problems, including same-day appointments and one case seen within half an hour of calling.
• •Owners often mention friendly, knowledgeable staff and a reassuring manner, including from both the clinical team and reception.
• •Written feedback reflects the clinic’s mixed-species work, with positive examples involving dogs and chickens, including a hen whose impacted crop was successfully treated.
• •One older review noted that communication around possible puppy vaccination side effects could have been clearer, though that same reviewer also appreciated the on-call vet checking back later that day.