Farm Vets in South Glamorgan

## Summary Maes Glas Vets Limited is a veterinary clinic with an on-site operating theatre (with monitored anaesthetics), “hospital standard” kennels, and in-house diagnostics including radiography, ultrasound scanning, blood testing and microscopy. The practice also operates as a veterinary nurse training facility. From the latest reviews available to us, experiences are mixed but mostly positive: several owners describe supportive handling at difficult moments (including being able to see a pet “one last chance” before they passed) and smooth routine visits (vaccination and microchipping for a puppy). However, a small number of recent reviews raise serious concerns about consultation approach—one describes repeated attempts to vaccinate an unsettled puppy, and another complains about feeling dismissed when seeking help and about the professionalism/accuracy of written paperwork after a complaint. ## Services Based on the clinic website summary and the structured clinic data, services and facilities mentioned include: - Routine surgeries (performed in a dedicated operating theatre with monitored anaesthetics) - Dental care (with modern dental equipment) - Radiography (X-ray) - Ultrasound scanning - Onsite blood testing and microscopy - In-patient/short-stay care supported by “hospital standard” kennels - Routine preventative care referenced in reviews, including vaccinations and microchipping ## People - Sara (vet): mentioned by a long-term client as one of the vets who has treated their dogs over many years. - Across multiple reviews, owners often comment on staff “having time” during appointments and showing empathy from reception onwards—while a minority report the opposite (feeling there was “no care or help,” and dissatisfaction with how a complaint was handled). ## Reviews Google rating: 4.7 stars from 254 reviews. Themes below are drawn from the latest written reviews available to us. - Support during serious illness/end-of-life: one owner thanked the team for enabling a final visit before their pet passed, and said the clinic previously “saved his life the first time.” - Routine visits often described as smooth: one owner reports a positive first visit for a puppy’s vaccination and microchipping, with the puppy “not at all bothered following treatment.” - Time and atmosphere: several reviews say staff have time for pets; one mentions the practice being very quiet during a vaccination visit. - Cleanliness: one long-term client specifically notes reception and consulting rooms as “extremely clean & tidy.” - Concerns raised by a minority: one review describes multiple failed vaccination attempts on a lively puppy and feeling the approach lacked compassion; another alleges being advised to “get rid of your dog,” criticises the quality/accuracy of a written report, and says a manager’s follow-up call felt dismissive.