Emergency Vets in Porthcawl

## Summary Shepherds “The Vets” Ltd is an **independent** small-animal practice and is **Royal College of Veterinary Surgeons (RCVS) accredited**. The website describes **diagnostic and treatment facilities** and a **24/7 emergency service for registered clients** (provided via their hospital). In the latest reviews available to us, owners most often point to **calm, efficient routine appointments** (annual check-ups, boosters and nail trims), **same-day help in urgent situations** (including for a non-registered visiting dog), and **reception staff helping with practical admin** such as microchip issues. ## Services - **Small animal care** for **dogs, cats, and rabbits** (website). - **Vaccinations** (website; also mentioned in reviews as “second vaccination” and “annual check up & booster”). - **Nail trimming** (review: cat remained relaxed during nail trim). - **Microchip support/admin** (review mentions help resolving a microchip issue and being given information needed). - **Repeat prescriptions** ordering (website). - **Nurse clinics** (website: complimentary consultations on a range of topics). - **K-Laser** therapy (website). - **EU travel** support (website). - **Cremation and burial options** (website). - **Emergency care**: website states **in-house 24/7 emergency service** at their hospital **for registered clients**. ## Pricing - **Premier Pet Care Plan** is mentioned on the website, but no prices or inclusions are provided in the data available to us. ## People - **Debbie (reception)** is repeatedly named in reviews as friendly and helpful; one owner specifically mentions being supported at reception during a routine booster appointment. - **Liz (reception)** is named alongside Debbie for making a new client feel welcome during registration/first visit. - A **male vet** is described in one review as “friendly” and “super efficient,” and the owner notes their cat stayed **relaxed and calm** throughout the exam and nail trim. - Reviews also mention vets being good with **nervous dogs**, with one owner highlighting their dog’s first visit and how the vet handled the pet’s nerves. ## Reviews **Google rating: 4.7 stars from 70 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Routine care described as smooth and low-stress:** annual check-ups, boosters, and even a nail trim where a normally-stressed cat was “very relaxed & calm.” - **Emergency help mentioned:** one reviewer says their dog was seen **straight away as an emergency** despite not being registered (they were visiting), and reports good recovery afterwards. - **Front-desk support stands out:** multiple reviews name reception staff for welcoming owners and pets, remembering pets, and helping with **microchip-related questions**. - **Handling anxious pets:** a nervous dog’s first visit is described positively, with the vet noted as “very good” with the dog.