Dog & Cat Vets in Porthcawl

## Summary Maes Glas Vets Limited is a multi-branch veterinary clinic group with “fully-equipped branches” and offers 24/7 care (as stated on its website). The services explicitly mentioned on the website include vaccinations and neutering. In the latest reviews, owners most often describe smooth routine visits (for example, annual vaccination appointments that “literally only takes around 15 minutes”) and practical support at end-of-life, including help organising cremations and keepsakes such as cards, prints, and a casket after euthanasia. Reviews also mention flexibility around appointment timing (including a check-up carried out during a vet’s lunch break) and reminders for annual check-ups/vaccinations. ## Services Based on the website summary and the latest written reviews available to us, the clinic is described as providing: - **Vaccinations** (website; also referenced in reviews as annual vaccination visits) - **Neutering** (website) - **Routine check-ups** (reviews describe check-ups and advice given during appointments) - **Euthanasia support** (review describes a calm euthanasia experience with vet and nurse present) - **Cremation arrangements** (review says the practice “took care of everything” when organising cremations) - **Pet plan policy** (review mentions being given information about a “pet plan policy” and taking one out) - **24/7 care available** (website statement) ## People Named team members mentioned in reviews: - **Sam (vet)**: Described as “wonderful” by one owner whose pets “love him,” with appointments “always catered for.” - **Pippa (reception/nursing staff)**: Mentioned for giving a “warm family welcome.” - **Unspecified vet**: One review notes a vet did a dog’s check-up “on her lunch break” and gave “a lot of good advice,” suggesting flexibility and detailed guidance. - **Vet and nurse (unnamed)**: In an end-of-life review, they’re credited with keeping a euthanasia visit calm and low-stress for the dog (owners sat on a rug with him while he was fussed). ## Reviews **4.8 stars from 171 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Efficient routine care**: owners mention quick annual vaccination/check-up visits and being seen on time. - **Proactive reminders**: one owner highlights receiving reminders for annual check-ups/vaccinations. - **Flexibility and practical advice**: examples include a check-up done during a vet’s lunch break and “informative helpful information” about a pet plan policy. - **End-of-life support**: multiple details are given about euthanasia being handled calmly and about the practice organising cremations; one review also mentions follow-up touches like cards, prints, and a casket.

## Summary Shepherds “The Vets” Ltd is an **independent** small-animal practice and is **Royal College of Veterinary Surgeons (RCVS) accredited**. The website describes **diagnostic and treatment facilities** and a **24/7 emergency service for registered clients** (provided via their hospital). In the latest reviews available to us, owners most often point to **calm, efficient routine appointments** (annual check-ups, boosters and nail trims), **same-day help in urgent situations** (including for a non-registered visiting dog), and **reception staff helping with practical admin** such as microchip issues. ## Services - **Small animal care** for **dogs, cats, and rabbits** (website). - **Vaccinations** (website; also mentioned in reviews as “second vaccination” and “annual check up & booster”). - **Nail trimming** (review: cat remained relaxed during nail trim). - **Microchip support/admin** (review mentions help resolving a microchip issue and being given information needed). - **Repeat prescriptions** ordering (website). - **Nurse clinics** (website: complimentary consultations on a range of topics). - **K-Laser** therapy (website). - **EU travel** support (website). - **Cremation and burial options** (website). - **Emergency care**: website states **in-house 24/7 emergency service** at their hospital **for registered clients**. ## Pricing - **Premier Pet Care Plan** is mentioned on the website, but no prices or inclusions are provided in the data available to us. ## People - **Debbie (reception)** is repeatedly named in reviews as friendly and helpful; one owner specifically mentions being supported at reception during a routine booster appointment. - **Liz (reception)** is named alongside Debbie for making a new client feel welcome during registration/first visit. - A **male vet** is described in one review as “friendly” and “super efficient,” and the owner notes their cat stayed **relaxed and calm** throughout the exam and nail trim. - Reviews also mention vets being good with **nervous dogs**, with one owner highlighting their dog’s first visit and how the vet handled the pet’s nerves. ## Reviews **Google rating: 4.7 stars from 70 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Routine care described as smooth and low-stress:** annual check-ups, boosters, and even a nail trim where a normally-stressed cat was “very relaxed & calm.” - **Emergency help mentioned:** one reviewer says their dog was seen **straight away as an emergency** despite not being registered (they were visiting), and reports good recovery afterwards. - **Front-desk support stands out:** multiple reviews name reception staff for welcoming owners and pets, remembering pets, and helping with **microchip-related questions**. - **Handling anxious pets:** a nervous dog’s first visit is described positively, with the vet noted as “very good” with the dog.