Medivet Merthyr TydfilAsh Veterinary Surgery

Medivet Merthyr Tydfil Ash Veterinary Surgery is part of the Medivet group rather than an independent practice. It provides routine preventative care, including annual check-ups and vaccinations, and offers access to paid overnight emergency consultations through Medivet’s wider network. Recent feedback is largely positive, with praise for compassionate vets, easy appointment booking, and calm handling of cats and dogs, although front-desk experiences remain mixed.

Services

• •Routine and preventative care: annual health checks and yearly vaccinations are clearly reflected in recent reviews, including cats attending for check-ups and routine boosters.
• •Consultations for health concerns: recent examples include a dog being seen promptly for an eye problem, with the owner also able to phone when worried. Reviews also describe vets handling cats in a calm, confident way during appointments.
• •Appointment access: recent clients mention straightforward booking, including one same-day appointment for a newly registered dog.
• •Compassionate support: one recent review speaks very highly of the team’s care during a cat’s final appointment, highlighting a calm and respectful approach at a difficult time.
• •Emergency and network support: paid overnight emergency consultations are available between 7pm and 9am through the Medivet network, and the wider group offers 24-hour emergency care at 27 centres.
• •Training facility: the practice is listed as a Veterinary Nurse Training facility.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. The main published example is an overnight emergency consultation at £130 between 7pm and 9am through the Medivet network. Reviews also include a recent comment describing the fees as reasonable.

People

• •Maria is mentioned positively by name in a recent review, with credit for going above and beyond for a cat’s care.
• •The wider team — including vets, assistants, and reception staff — is often praised for being kind, professional, helpful, and compassionate.
• •Vets in particular receive strong feedback for gentle handling, thorough consultations, and sensitive support during end-of-life care.
• •Reception experience is less consistent: some clients describe a warm welcome, while others report feeling ignored or spoken to rudely.

Reviews

Google rating: 4.4/5 from 280 reviews.

• •Recent feedback is mostly positive, with several owners describing the practice as professional, caring, and easy to deal with.
• •Clinical care is a recurring strength: reviewers praise gentle handling of cats, thorough assessment of a dog’s eye problem, and compassionate support during a cat’s final visit.
• •Convenience also stands out, with mention of easy booking and even a same-day appointment for a newly registered dog.
• •The main negative theme is reception inconsistency, with a small number of recent reviews describing dismissive or rude front-desk and phone interactions, while others say they were welcomed warmly.