Medivet Merthyr TydfilAsh Veterinary Surgery

Medivet Merthyr TydfilAsh Veterinary Surgery (Ash Veterinary Surgery) is part of the Medivet group rather than an independent clinic. Based on the information available, it provides routine preventative care (annual check-ups and vaccinations are specifically mentioned) and offers access to paid overnight emergency consultations (between 7pm and 9am) through Medivet’s wider network.

Recent reviews repeatedly highlight straightforward access to appointments (including a same-day slot for a newly registered dog) and vets who handle cats calmly and confidently (described as “gentle but firm”). One recurring downside in the latest reviews is inconsistent front-desk experience: multiple owners describe being ignored at reception or spoken to rudely on the phone, while others report being welcomed warmly—so expectations around receptionist interactions appear mixed.

Services

• •Routine healthcare: annual health checks and yearly vaccinations for cats are explicitly mentioned in reviews.
• •Appointments: same-day appointment availability is described by one new client who registered and was seen that day.
• •Problem-focused consultations: an eye issue for a dog is mentioned as being assessed thoroughly, with the owner also able to ring when worried.
• •Emergency care (Medivet network): the website summary states an overnight emergency consultation is available between 7pm and 9am for a fee of £130, with 24-hour emergency care available at 27 centres.
• •Veterinary Nurse Training facility: listed in the clinic’s structured data as a Veterinary Nurse Training facility.

Pricing

• •Overnight emergency consultation: £130 (stated as applying between 7pm & 9am in the website summary).
• •Reviews mention “reasonable fees,” but no specific prices are provided.

People

• •Vets (not named in the provided information): described as “great” by one reviewer who otherwise had a poor reception experience. Another review describes the vet as “gentle but firm”, and notes that two cats stayed calm during their check-up and vaccinations.
• •Reception/front desk (not named): experiences conflict in the latest reviews—some owners report being welcomed with a smile, while others describe being ignored at the desk, being spoken to rudely on the phone, and one person reporting they were hung up on when trying to complain.

Reviews

4.4 stars from 276 reviews. - Appointment access: owners mention easy appointment booking, including same-day availability.

• •Handling and consult quality: examples include a vet being gentle but firm with cats during vaccines/check-up, and being thorough with a dog’s eye problem.
• •Front-desk inconsistency: multiple recent reviews describe rude or dismissive receptionist interactions (ignored at the desk, unhelpful on the phone), while other reviews describe friendly welcomes.