Emergency Vets in Holyhead

## Summary Anglesey Pet Clinic is an independent practice that says it has been caring for pets since 2007. Based on its stated equipment and advanced procedures (including endoscopy, echocardiograms and orthopaedic/BOAS surgery), it appears set up for more than routine vaccinations—owners also describe same-day treatment for urgent problems. Concrete examples from the latest reviews include: taking extra time with a nervous dog during an appointment; fitting a dog in “straight away” for bloody diarrhoea and running an in-house blood test before starting antibiotics; operating the same day on a severe thigh wound; and providing a blood transfusion at the clinic after owners asked not to be referred elsewhere. One recent 1-star review describes a serious breakdown in expectations around euthanasia (staff initially indicating it was appropriate, then a vet declining at the appointment), suggesting communication/consistency may vary by case and clinician. ## Services From the clinic’s website summary: - Routine care: vaccinations, microchipping, neutering - Dental care - Diagnostics and imaging: in-house blood tests, X-rays, pregnancy diagnosis by ultrasound - Endoscopy for non-invasive investigations - Cardiology: echocardiograms - Oncology: chemotherapy - Orthopaedics and other advanced surgery, including BOAS surgery - Hip and elbow scoring - Out-of-hours emergency contact is stated as available (details are provided by the clinic) From recent reviews: - Same-day urgent assessment for gastrointestinal illness (blood in stool), with blood testing and antibiotics - Same-day surgery for a severe wound - Blood transfusion carried out at the clinic (described by an owner as life-saving) - Worming treatment required for travel (priced in the review) Also listed in the provided clinic data: - Veterinary Nurse Training facility ## Pricing - Worming required for travel: **£68 for 2 dogs** (as reported in a recent review) ## Reviews **4.8 stars from 348 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Handling urgent cases quickly:** examples include a dog with blood in its stool being seen straight away for a blood test and antibiotics, and a dog with a severe thigh wound being operated on the same day. - **In-clinic capability for serious treatment:** one owner reports their dog received a **blood transfusion at the clinic** and that the team respected their wish not to be referred elsewhere. - **Appointment approach for anxious pets:** one owner of a nervous border collie says the team took “much more time and care” than previous vets. - **Cost perceptions are mostly positive but not consistently detailed:** several owners describe prices as “reasonable/cheap,” and one review gives a specific price (£68 for two dogs’ worming for travel). - **A notable negative about end-of-life decision-making/communication:** one recent reviewer reports being told by some staff that euthanasia would be the kindest option, then having a vet refuse to proceed at the appointment, which they found traumatic and inconsistent.

## Summary Milfeddygon Bodrwnsiwn Veterinary Group describes itself (on its website) as a long-established **mixed practice** handling **pets, farm animals, and horses**, with **24/7 emergency support stated for farm and equine** cases. It is also listed as a **veterinary nurse training facility**. From the latest reviews available to us, owners most often describe calm, steady handling for nervous dogs (including using **biscuits and time to help pets “chill” before treatment**) and clear explanations (for example, explaining an injection visit step-by-step for a first-time dog owner). There is also a recent 1-star review alleging **rough needle handling**, **rudeness during a home visit**, and **missed callbacks**, which conflicts with many other reports of patient, considerate care. ## Services Based on the clinic website and the latest written reviews available to us, services and capabilities mentioned include: - **Small animal care** (pets), including routine visits such as **injections** - **Farm animal support** - **Equine services** - **24/7 emergency support for farm and equine** (as stated on the website) - **Surgery for traumatic injuries** (one review describes a dog seen within a few hours for a severe leg wound, with **same-day surgery** to **clean/debride and stitch** the wound) - **Euthanasia** with **aftercare** (described in a recent review as unhurried and thoughtful) ## People - **Andrew Button (vet)** — mentioned by name in a review as particularly good at **putting a dog at ease**, with the owner highlighting his **manners** and their dog’s comfort with him. - **Reception team** — repeatedly mentioned for being **cheerful, patient, and helpful**, including in a situation where a caller had repeated call dropouts and the receptionist stayed understanding and worked through it. ## Reviews **Google rating: 4.7 stars from 169 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Pets described as being helped to stay calm during visits (e.g., vets taking time to settle dogs, offering **biscuits** before starting treatment). - Clear explanations and advice, including for routine care such as **follow-up injections** and guidance for new pet owners. - Handling of difficult moments: one owner specifically mentions **unrushed euthanasia** and “second to none” **aftercare**. - Responsiveness for urgent problems: one review describes being seen **within a few hours** for a major wound and having **surgery the same afternoon**. - A sharp negative outlier alleges **forceful needle use**, **rude behaviour on a home visit**, and **lack of callbacks**, which conflicts with the many other accounts of calm handling and professionalism.