Specialist Vets in Gwynedd

## Summary Parc Vetcare describes itself as an **independent** veterinary clinic, and its website says it will provide a **full out-of-hours service open to all from 1 March 2025**. Recent reviews repeatedly mention **urgent, late-evening/Sunday and out-of-hours care** being provided quickly, plus **unhurried consultations** where vets talk through options. Specific examples include a **travel-related emergency handled on a Saturday night** with staff researching requirements, and a kitten **sedated for an X‑ray** and kept in for a few hours before going home improved. A couple of practical downsides are also raised: one reviewer reports **spending “hundreds” without their dog improving** before another clinic diagnosed the issue, and another notes there is **currently no option for direct pet-insurance claims** (they say they would need to pay upfront and claim back). ## Services From the clinic website summary: - **Dental health and dentistry** - **Neutering** - **Internal medicine** - **Pain management clinics** - **Nurse clinics** - **Pet Blood Service** - **Pet travel** support - **Client education evenings** - **Visiting practitioners** - **VIP Club** (details and pricing not stated in the provided summary) From recent reviews: - **Out-of-hours / emergency appointments**, including late-evening and weekend care (multiple reviewers describe being seen urgently) - **Sedation and diagnostic imaging (X‑ray)** mentioned for a kitten during an emergency visit - **Follow-up appointments** after an emergency visit are explicitly mentioned ## People Named team members mentioned in reviews: - **Helen (vet)**: described as “caring” by one owner; also mentioned in a travel-related case where the reviewer believes she **researched requirements** to prevent travel issues. - **Lauren (reception)**: credited with **talking through options and giving pragmatic advice** during an out-of-hours, time-sensitive travel emergency. - **Priya**: described as the person who **administered treatment**, and as “friendly, thorough and reassuring” during the same travel-related emergency. - **Harry**: carried out a first-visit health check and is specifically noted for **taking time with a reactive rescue dog**, using treats to help the dog settle. Unnamed staff are also described in one review as writing a **personal letter offering time to talk** after an end-of-life decision. ## Reviews **4.9 stars from 160 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast access for emergencies/out-of-hours**, including weekend and late-evening visits; several owners say they were seen immediately or promptly. - **Clear explanations and time to discuss options**, with multiple mentions of “unhurried” consultations and treatment plans being discussed fully. - **Good handling of anxious/reactive pets**: one owner notes their dog was unusually calm in the waiting room; another says a reactive rescue dog settled well during the consult. - **Diagnostics and treatment during emergencies**: sedation and an X‑ray are specifically mentioned for a kitten who improved by pickup. - **Concerns to factor in**: - One reviewer reports a **poor clinical outcome** for a skin problem (symptoms worsened despite multiple products and “hundreds” spent) before another clinic diagnosed and treated successfully. - One reviewer says there is **no current facility for direct pet-insurance claims**, which could matter if you can’t pay upfront.

## Summary Milfeddygon Bodrwnsiwn Veterinary Group is a mixed practice (small animals, farm animals and horses) that’s been operating since the 1900s. The practice website states it provides 24/7 emergency support for farm and equine work, and it’s also listed as a veterinary nurse training facility. From the latest reviews, owners often mention practical preventive-care support (for example, reminders for worming and flea treatments) and routine appointments such as annual vaccinations with a full check. There’s also specific praise for staff suggesting “free/cheap alternatives” to practice medications where possible. A smaller number of reviews describe problems when pets became seriously unwell (one owner felt a limp was assessed too briefly and a fever wasn’t picked up) and administrative issues (medication not being ready as arranged and an invoice disputed as an overcharge). ## Services - Mixed practice care for **small animals**, **farm animals**, and **horses** (website). - **Routine services** (website; not itemised). - **Vaccinations / annual jabs** (reviews: “annual jab” given; vaccination reassurance mentioned). - **General check-ups** (reviews: full check-up performed even when prior information hadn’t arrived; regular check-ups for an older cat). - **Support for injury recovery** (reviews: ongoing help and advice after a dog was “badly attacked”). - **24/7 emergency support for farm and equine** cases (website). - **Veterinary nurse training facility** (clinic data). ## People - **Rhiannon (vet)**: described as “lovely” by an owner dealing with diabetes and Cushing’s disease in their dog; the same review contrasts this with dissatisfaction about ordering/reception processes. - **Francis**: praised for being helpful on the phone during registration for a new pet. - **Vets (unnamed)**: described as gentle during vaccination, and as carrying out a full check-up before administering an annual jab when records hadn’t arrived. ## Reviews **4.8 stars from 219 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Preventive and routine care comes up frequently**, including reminders for flea/worming treatments, annual vaccinations, and full check-ups. - **Communication and handling**: multiple owners describe vets being gentle and reassuring, and staff being helpful with booking/registration. - **Treatment approach and costs**: one reviewer says the practice “cost[s]” but didn’t feel pushed into unnecessary spending, citing suggestions of “free/cheap alternatives” to practice medications. - **Where experiences conflict**: a couple of reviews describe significant dissatisfaction—one owner felt an appointment for a limp was cursory and missed a fever that another vet later identified; another reports repeated issues with medication not being ready as prearranged plus an invoice they say included a £75 overcharge.

## Summary Bangor Vets4Pets Ltd is part of the Vets4Pets group. The practice is equipped for on-site diagnostics and procedures, including an operating theatre, in-house laboratory, digital x‑rays, and separate cat and dog wards (plus an isolation unit). Recent reviews describe both detailed, supportive handling of nervous dogs (including prescribing anti‑anxiety medication before a sedated exam, and giving injections while crouched on the floor rather than putting a dog straight on the table) and a serious complaint about communication and value around a charged scan where the owner says no diagnosis or scan copies were provided. ## Services From the clinic’s website summary, services and facilities mentioned include: - **Diagnostics & monitoring:** in‑house lab testing (biochemistry, haematology, electrolytes), blood pressure monitoring, digital x‑ray, and ultrasound. - **Surgery & anaesthesia:** operating theatre, anaesthesia, soft tissue surgery, and cruciate surgery. - **Dentistry** - **Microchipping** - **Nurse-led clinics:** nurse clinic, weight clinic. - **Cardiology** - **Prescriptions & pharmacy:** on-site pharmacy and prescriptions. - **Bereavement support** (also reflected in a review describing a private room and a slow, unrushed euthanasia appointment). Emergency/out‑of‑hours cover is stated as provided by **Vets Now Colwyn Bay**, with **Prospect House Veterinary Clinic** covering **Saturday mornings**. The clinic is also listed as a **Veterinary Nurse Training facility**. ## Pricing - One reviewer reports being charged **£1,072** for a scan carried out over the course of a day, and states they were not given a diagnosis or copies of the scans despite requesting them. ## People - **Charlie (vet)** is named in a review describing a euthanasia appointment: the owner says Charlie explained what would happen, reassured them about the decision, and allowed time without rushing, in a private room. - Multiple reviews (not naming individuals) describe staff adapting handling for anxious dogs—for example: - recognising a nervous dog and **prescribing anti‑anxiety medication** to use before a sedated examination; - **keeping the owner informed throughout the day** while the dog was in for sedation and examination; - administering injections **at floor level** for a nervous older dog rather than placing them on the table. ## Reviews **4.2 stars from 110 reviews.** Themes below are drawn from the latest written reviews available to us. - **Anxious/nervous pets:** owners describe staff adjusting approach (anti‑anxiety meds before visits; injections given while crouched on the floor; calmer experiences over time). - **Communication during day procedures:** one owner reports being updated “throughout the day” during a sedated exam; another reports the opposite—saying a scan was charged but **no diagnosis was provided** and promised scan copies were **not sent**. - **End-of-life care:** one review describes being taken straight into a **private room**, clear explanations of the process, and being **given time without feeling rushed**. - **Conflict on trust/value:** a repeated 1‑star review alleges an initial recommendation to euthanise, followed by a costly scan without a diagnosis and a dispute about billing/consent; other recent reviews describe supportive care and detailed explanations.

## Summary E Barbour-Hill appears to be an independent veterinary practice (one long-term client contrasts it with “corporate” clinics and values seeing the same vet each visit). Based on both the clinic data and multiple owner accounts, it seems especially set up for dental work: several reviews describe complex tooth-saving treatment where other vets had recommended extraction. Owners also mention clear explanations before procedures and strong aftercare, including being “pleasantly surprised by the bill” (no specific prices given). The clinic also lists emergency veterinary services (24/7 or extended hours). Concrete specifics owners mention: - Tooth-saving dental treatment (e.g., a tooth saved that another vet said would need extracting). - Repair work for broken canine teeth (one owner says three canine teeth were fixed and saved). - Surgery with careful handling of nervous/smaller dogs (one mentions their dachshund’s surgery). - “Exceptional” aftercare mentioned after dental work. ## Services Services and capabilities referenced include: - Veterinary dentistry, described by owners as specialist-level dental care. - Tooth preservation/repair where extraction had been advised elsewhere (including treatment for broken canine teeth). - Surgery (type not specified in the reviews beyond dental/surgical care for an individual dog). - Emergency veterinary services (24/7 or extended hours), as listed in the clinic’s service information. ## People - **E. Barbour-Hill (vet; referred to as “Mr Barbour Hill” and “Dr. E. Barbour-Hill”)**: Owners repeatedly mention detailed explanations (“really explained everything”), a calm manner, and gentle handling. Several accounts focus on decision-making around avoiding extraction by fixing/saving teeth instead. - **Team (unnamed)**: Described as “kind and gentle” during dental care, with “exceptional” aftercare mentioned by one owner. ## Reviews **Google rating: 4.6 stars from 22 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Repeated praise for dental work that avoided extractions (saving a tooth; repairing and saving three broken canine teeth). - Communication is frequently mentioned: explaining procedures clearly and spending significant time on complex cases (one owner says he spent “his whole day” fixing dental injuries). - Aftercare is singled out positively in at least one dental case. - A minority negative signal exists: one 1-star review says “Very poor avoid” but provides no details, which conflicts with the otherwise detailed positive accounts.