Bangor Vets4Pets Ltd – Vets in Gwynedd
Clinic Overview
Bangor Vets4Pets Ltd is part of the Vets4Pets group. The practice is equipped for on-site diagnostics and procedures, including an operating theatre, in-house laboratory, digital x‑rays, and separate cat and dog wards (plus an isolation unit). Recent reviews describe both detailed, supportive handling of nervous dogs (including prescribing anti‑anxiety medication before a sedated exam, and giving injections while crouched on the floor rather than putting a dog straight on the table) and a serious complaint about communication and value around a charged scan where the owner says no diagnosis or scan copies were provided.
Services
From the clinic’s website summary, services and facilities mentioned include
- •Diagnostics & monitoring: in‑house lab testing (biochemistry, haematology, electrolytes), blood pressure monitoring, digital x‑ray, and ultrasound.
- •Surgery & anaesthesia: operating theatre, anaesthesia, soft tissue surgery, and cruciate surgery.
- •Dentistry
- •Microchipping
- •Nurse-led clinics: nurse clinic, weight clinic.
- •Cardiology
- •Prescriptions & pharmacy: on-site pharmacy and prescriptions.
- •Bereavement support (also reflected in a review describing a private room and a slow, unrushed euthanasia appointment).
Emergency/out‑of‑hours cover is stated as provided by Vets Now Colwyn Bay, with Prospect House Veterinary Clinic covering Saturday mornings.
The clinic is also listed as a Veterinary Nurse Training facility.
Pricing
- •One reviewer reports being charged £1,072 for a scan carried out over the course of a day, and states they were not given a diagnosis or copies of the scans despite requesting them.
People
- •Charlie (vet) is named in a review describing a euthanasia appointment: the owner says Charlie explained what would happen, reassured them about the decision, and allowed time without rushing, in a private room.
- •Multiple reviews (not naming individuals) describe staff adapting handling for anxious dogs—for example
- •recognising a nervous dog and prescribing anti‑anxiety medication to use before a sedated examination;
- •keeping the owner informed throughout the day while the dog was in for sedation and examination;
- •administering injections at floor level for a nervous older dog rather than placing them on the table.
Reviews
4.2 stars from 110 reviews. - Anxious/nervous pets: owners describe staff adjusting approach (anti‑anxiety meds before visits; injections given while crouched on the floor; calmer experiences over time).
- •Communication during day procedures: one owner reports being updated “throughout the day” during a sedated exam; another reports the opposite—saying a scan was charged but no diagnosis was provided and promised scan copies were not sent.
- •End-of-life care: one review describes being taken straight into a private room, clear explanations of the process, and being given time without feeling rushed.
- •Conflict on trust/value: a repeated 1‑star review alleges an initial recommendation to euthanise, followed by a costly scan without a diagnosis and a dispute about billing/consent; other recent reviews describe supportive care and detailed explanations.
Special Services
Location
Inside Pets at Home, Menai Retail Park, Caernarfon Rd, Bangor LL57 4SJ, UK
Loading map...
Animals Treated at Bangor Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Bangor Vets4Pets Ltd
Opening Hours
Hours
Reviews for Bangor Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 110 we track in total. Recent reviews may not be representative of overall sentiment.
Cheshire Cat
2 months ago
Took our 13 yr old golden retriever, Merlin, to Vets for Pets in Bangor after he had diarrhoea for some days. Merlin was diagnosed with a swollen liver and it was recommended he be put down as liver could rupture within 24 hours. We returned next morning to be told Merlin could be scanned to provide a further diagnosis. This took the entire day and I was charged £1072 but no diagnosis was given and no condition of the internal organs was provided despite asking for copies of the scans. Vet said they would be emailed to us but almost 2 weeks later they have still not arrived. Later that evening Merlin recovered - probably due to the medication. On returning to the vets at a later date to complain about the mis-diagnosis and consequential emotional trauma it caused, the Practice Manager only insisted I pay full bill as I had signed a consent form. Suffice to say we have now changed vets and would not recommend Vets for Pets in Bangor to anyone.
Cheshire Cat
in the last week
Took our 13 yr old golden retriever, Merlin, to Vets for Pets in Bangor after he had diarrhoea for some days. Merlin was diagnosed with a swollen liver and it was recommended he be put down as liver could rupture within 24 hours. We returned next morning to be told Merlin could be scanned to provide a further diagnosis. This took the entire day and I was charged £1072 but no diagnosis was given and no condition of the internal organs was provided despite asking for copies of the scans. Vet said they would be emailed to us but almost 2 weeks later they have still not arrived. Later that evening Merlin recovered - probably due to the medication. On returning to the vets at a later date to complain about the mis-diagnosis and consequential emotional trauma it caused, the Practice Manager only insisted I pay full bill as I had signed a consent form. Suffice to say we have now changed vets and would not recommend Vets for Pets in Bangor to anyone.
Ffinan ap Dyfrig
4 months ago
Emily Walters
5 months ago
All of the staff here are amazing! My 1 year old jack Russell (Indie) had developed a lump in her throat so I took her to see the vet who then arranged for her to have a scan to determine the cause. I had to take her back this morning to be sedated and examined. Indie gets very nervous at the vets which they recognised straight away and prescribed some anti-anxiety medication to give her before taking her to her appointment which helped massively. I had never left her anywhere before and I was super nervous and upset but all of the staff were so supporive and understanding! They explained exactly what would happen and went through everything with me in detail which me feel much more comfortable and at ease. They kept me informed throughout the day and Indie was very well looked after and had lots of attention and cuddles. I honestly can't thank all of the staff at vets for pets enough and I would definitely recommend them to anyone!
Emily W
3 months ago
All of the staff here are amazing! My 1 year old jack Russell (Indie) had developed a lump in her throat so I took her to see the vet who then arranged for her to have a scan to determine the cause. I had to take her back this morning to be sedated and examined. Indie gets very nervous at the vets which they recognised straight away and prescribed some anti-anxiety medication to give her before taking her to her appointment which helped massively. I had never left her anywhere before and I was super nervous and upset but all of the staff were so supporive and understanding! They explained exactly what would happen and went through everything with me in detail which me feel much more comfortable and at ease. They kept me informed throughout the day and Indie was very well looked after and had lots of attention and cuddles. I honestly can't thank all of the staff at vets for pets enough and I would definitely recommend them to anyone!
Anima Spiritu
3 months ago
Fantastic team. Since this new team of vets and nurses arrived my terrier is so much more relaxed. They have crouched on the floor for my nervous 14 year old Jack Russell to administer injections instead of automatically putting him up on the table, this is unheard of elsewhere. Since they have handled him so well he has now got used to the environment and didn’t react to being put on the table. They are also friendly, patient and kind towards the owner. Such a good atmosphere in Bangor Vets for Pets. The reception staff are friendly too.
Anima Spiritu
6 months ago
Fantastic team. Since this new team of vets and nurses arrived my terrier is so much more relaxed. They have crouched on the floor for my nervous 14 year old Jack Russell to administer injections instead of automatically putting him up on the table, this is unheard of elsewhere. Since they have handled him so well he has now got used to the environment and didn’t react to being put on the table. They are also friendly, patient and kind towards the owner. Such a good atmosphere in Bangor Vets for Pets. The reception staff are friendly too.
Anna Baker
7 months ago
Always quick to help and offer advice. Reliable, knowledgeable and a caring team that really do go the extra mile!
Pip Nel
a year ago
The vets and staff here are so unbelievably kind and compassionate! I've always had brilliant service and they've looked after my cat, so, so well always making everything as stress free for everyone as possible! It made moving house as smooth and gentle for our cat as it could possibly be!
louise Harris
2 years ago
Went Monday to let my boy go over to 🌈 Bridge, as it was his time 😪 From the moment I telephoned to make the appointment, I was crying and the receptionist was very caring and told me to take my time, my son had to take over. We arrived and straight away, we were taken to a private room, as I was still upset. Charlie (vet) came in. She had met Sonny before and assured us we were making the right decision, before he deteriorated further. Charlie explained exactly what was going to happen, even though we had been through it less than 12 months before, with Daisy. We were given all the time we wanted, not rushed at all, and the process for Sonny was very dignified and caring. I can't thank 'Vets4pets' enough, and Holywell were equally caring and supportive, in picking Sonny up and bringing him home the very next day...thank you all 😊 Sonny 3rd December 2010 - 9th October 2023
Nearby Vets
Explore more trusted veterinary clinics near Bangor Vets4Pets Ltd
Parc Vetcare
(1.3 miles)8 Ash court, Parc Menai, Bangor LL57 4DF, UK
Milfeddygon Bodrwnsiwn Veterinary Group
(1.8 miles)A5, Llandygai, Ysgubor LL57 4BG, UK
