Bangor Vets4Pets Ltd

- Handling nervous pets is a strong theme: owners describe anti-anxiety medication being prescribed before visits, injections being given at floor level for an older anxious dog, and pets becoming more relaxed over time. - Communication is often praised, with reviews mentioning detailed explanations, discussion of investigation costs and options, and updates during day procedures. - Compassionate end-of-life care stands out in several comments, including private rooms, clear explanations of the process and a calm, unrushed approach.

Bangor Vets4Pets Ltd is part of the Vets4Pets group. The practice offers on-site diagnostics and procedures, including an operating theatre, in-house laboratory, digital x-rays, separate cat and dog wards, and an isolation unit. Recent feedback highlights gentle handling of nervous pets and compassionate end-of-life support, alongside one serious complaint about communication and value around a scan.

Services

•Diagnostics and monitoring: in-house lab testing including biochemistry, haematology and electrolytes, plus blood pressure monitoring, digital x-ray and ultrasound. Recent reviews also mention scans and sedated examinations being arranged for further investigation.
•Surgery and anaesthesia: operating theatre, anaesthesia, soft tissue surgery and cruciate surgery.
•General clinical services: dentistry, microchipping and cardiology.
•Nurse-led support: nurse clinics and weight clinics. The practice is also listed as a veterinary nurse training facility.
•Pharmacy and prescriptions: on-site pharmacy and prescriptions.
•Facilities and patient care: separate cat and dog wards, plus an isolation unit.
•Bereavement support: owners describe private-room euthanasia appointments with clear explanations and time to say goodbye without feeling rushed.
•Emergency arrangements: out-of-hours cover is provided by Vets Now Colwyn Bay, with Prospect House Veterinary Clinic covering Saturday mornings.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. Reviews are mixed on value: some owners say costs and options were explained clearly, while one owner reported being charged £1,072 for a scan and was unhappy with the communication and outcome.

People

•Charlie is named in reviews for clear, compassionate support during euthanasia appointments.
•Sarah is thanked in a recent review for helping owners through difficult end-of-life decisions.
•Mish is named as a veterinary nurse who supported a family during two cat euthanasia appointments.
•The wider vets, nurses and reception team are frequently praised for patience, kindness and calm handling of nervous pets.

Reviews

Google reviews show 4.3/5 from 111 reviews. Recent written feedback is mostly positive, with a small number of notable concerns.

•Handling nervous pets is a strong theme: owners describe anti-anxiety medication being prescribed before visits, injections being given at floor level for an older anxious dog, and pets becoming more relaxed over time.
•Communication is often praised, with reviews mentioning detailed explanations, discussion of investigation costs and options, and updates during day procedures.
•Compassionate end-of-life care stands out in several comments, including private rooms, clear explanations of the process and a calm, unrushed approach.
•Negative feedback centres on one serious complaint about a scan, with the owner disputing the diagnosis, value and follow-up communication after being charged £1,072.

Reviews for Bangor Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 111 we track in total. Recent reviews may not be representative of overall sentiment.

Michele Henman

1 month ago

Hi, I just wanted to let you know my experience with Vets for Pets Bangor. 2025 was a very sad year for our family as two of our four beautiful tabbie cats become very ill. Poppy in February and Robbie in November both of our cats had to be put to sleep. Although it was absolutely devastating for us we 100% know it was the correct decision to make. The Veterinary team were absolutely amazing. We cannot fault the professionalism of each and every member of the team, they explained each step of the Investigations the cost implications and the possible outcome. Unfortunately for us it ment that we had to say goodbye. We would like to say a huge heartfelt thank you to the main team members who helped us. Veterinary Charlie, Veterinary Sarah and Veterinary Nurse Mish. You made two of the saddest days bearable. Thank you.

Joshua Ryznar

The staff at Vets for Pets in Bangor are truly dedicated to their work in going above and beyond to provide awesome care to our chosen companions. Owning a pet comes with costs that should be researched and prepared for. I make sure that my pets are insured and the Vets for Pets staff give professional and solid advice with various options (if available) every time my pets visit them for care. Thank you very much as always to the magnificent Vets for Pets Bangor Veterinary Team! 👍😃👏

Cheshire Cat

5 months ago

Took our 13 yr old golden retriever, Merlin, to Vets for Pets in Bangor after he had diarrhoea for some days. Merlin was diagnosed with a swollen liver and it was recommended he be put down as liver could rupture within 24 hours. We returned next morning to be told Merlin could be scanned to provide a further diagnosis. This took the entire day and I was charged £1072 but no diagnosis was given and no condition of the internal organs was provided despite asking for copies of the scans. Vet said they would be emailed to us but almost 2 weeks later they have still not arrived. Later that evening Merlin recovered - probably due to the medication. On returning to the vets at a later date to complain about the mis-diagnosis and consequential emotional trauma it caused, the Practice Manager only insisted I pay full bill as I had signed a consent form. Suffice to say we have now changed vets and would not recommend Vets for Pets in Bangor to anyone.

Ffinan ap Dyfrig

7 months ago

Emily Walters

9 months ago

All of the staff here are amazing! My 1 year old jack Russell (Indie) had developed a lump in her throat so I took her to see the vet who then arranged for her to have a scan to determine the cause. I had to take her back this morning to be sedated and examined. Indie gets very nervous at the vets which they recognised straight away and prescribed some anti-anxiety medication to give her before taking her to her appointment which helped massively. I had never left her anywhere before and I was super nervous and upset but all of the staff were so supporive and understanding! They explained exactly what would happen and went through everything with me in detail which me feel much more comfortable and at ease. They kept me informed throughout the day and Indie was very well looked after and had lots of attention and cuddles. I honestly can't thank all of the staff at vets for pets enough and I would definitely recommend them to anyone!

Emily W

Anima Spiritu

Fantastic team. Since this new team of vets and nurses arrived my terrier is so much more relaxed. They have crouched on the floor for my nervous 14 year old Jack Russell to administer injections instead of automatically putting him up on the table, this is unheard of elsewhere. Since they have handled him so well he has now got used to the environment and didn’t react to being put on the table. They are also friendly, patient and kind towards the owner. Such a good atmosphere in Bangor Vets for Pets. The reception staff are friendly too.

Anna Baker

10 months ago

Always quick to help and offer advice. Reliable, knowledgeable and a caring team that really do go the extra mile!