Dog & Cat Vets in Flintshire

## Summary Alyn Veterinary Centre is part of the Grange Veterinary group and is RCVS Accredited. Based on the information available, the clinic appears set up for routine care (including Pet Health Plans) as well as urgent situations via 24/7 emergency care (described as accessible through a hotline). In reviews, owners repeatedly mention practical, supportive touches during difficult visits—such as out-of-hours phone triage with a vet calling back, at-home euthanasia where pets were handled gently and sedated before the final injection, and follow-up gestures like a handwritten condolence card. Several reviewers also note the team will talk through options (including research/experimental data) without pushing owners into decisions. ## Services - 24/7 emergency care access via a hotline (as stated on the website). - Out-of-hours triage described in reviews: phone assessment followed by a vet call-back and direction to attend another practice. - End-of-life care, including: - Euthanasia described in multiple reviews. - At-home euthanasia visit (one reviewer describes staff coming to their home, sedation, and respectful handling throughout). - Pain/quality-of-life support for older pets (chronic arthritis and quality-of-life discussions are mentioned). - Pet Health Plans (listed on the website). - Veterinary Nurse Training facility (from clinic data). - Facilities noted on the website: “state-of-the-art hospital with modern equipment.” ## People - Jack (role not stated): repeatedly named for taking time to explain options, discussing research/experimental data, and for calm handling during end-of-life care; also mentioned sending a handwritten card afterwards. - Amy (role not stated): praised in an at-home euthanasia review for gentle handling and staying with the pet during sedation/IV line placement. - Ange (described as the main receptionist): mentioned for welcoming dogs one-to-one and sitting on the floor with an owner who was upset while discussing their dog’s declining quality of life. - Other team members mentioned by name (roles not stated): Jim, Will, Jordan, Zoe. ## Reviews 4.7 stars from 53 reviews. Themes below are drawn from the latest written reviews available to us. - Making anxious dogs’ visits easier: one reviewer describes staff giving their puppy “so many biscuits” and lots of fuss from arrival to leaving. - Out-of-hours support that includes triage and call-backs: a reviewer describes a Sunday-evening emergency where the team triaged by phone and a vet called back with next steps. - End-of-life care is a frequent topic in the available reviews: owners describe staff being patient and considerate, offering treats, using sedation, and handling pets respectfully (including during an at-home visit). - Communication and shared decision-making: one reviewer says the team talked through all options, didn’t pressure them, and were willing to discuss research/experimental data. - There is also a 2-star review in the latest set that includes no written detail, so the reason for the lower rating isn’t available here.