Alyn Veterinary Centre – Vets in Flint
Clinic Overview
Alyn Veterinary Centre is part of the Grange Veterinary group and is RCVS Accredited. Based on the information available, the clinic appears set up for routine care (including Pet Health Plans) as well as urgent situations via 24/7 emergency care (described as accessible through a hotline). In reviews, owners repeatedly mention practical, supportive touches during difficult visits—such as out-of-hours phone triage with a vet calling back, at-home euthanasia where pets were handled gently and sedated before the final injection, and follow-up gestures like a handwritten condolence card. Several reviewers also note the team will talk through options (including research/experimental data) without pushing owners into decisions.
Services
- •24/7 emergency care access via a hotline (as stated on the website).
- •Out-of-hours triage described in reviews: phone assessment followed by a vet call-back and direction to attend another practice.
- •End-of-life care, including
- •Euthanasia described in multiple reviews.
- •At-home euthanasia visit (one reviewer describes staff coming to their home, sedation, and respectful handling throughout).
- •Pain/quality-of-life support for older pets (chronic arthritis and quality-of-life discussions are mentioned).
- •Pet Health Plans (listed on the website).
- •Veterinary Nurse Training facility (from clinic data).
- •Facilities noted on the website: “state-of-the-art hospital with modern equipment.”
People
- •Jack (role not stated): repeatedly named for taking time to explain options, discussing research/experimental data, and for calm handling during end-of-life care; also mentioned sending a handwritten card afterwards.
- •Amy (role not stated): praised in an at-home euthanasia review for gentle handling and staying with the pet during sedation/IV line placement.
- •Ange (described as the main receptionist): mentioned for welcoming dogs one-to-one and sitting on the floor with an owner who was upset while discussing their dog’s declining quality of life.
- •Other team members mentioned by name (roles not stated): Jim, Will, Jordan, Zoe.
Reviews
4.7 stars from 53 reviews. - Making anxious dogs’ visits easier: one reviewer describes staff giving their puppy “so many biscuits” and lots of fuss from arrival to leaving.
- •Out-of-hours support that includes triage and call-backs: a reviewer describes a Sunday-evening emergency where the team triaged by phone and a vet called back with next steps.
- •End-of-life care is a frequent topic in the available reviews: owners describe staff being patient and considerate, offering treats, using sedation, and handling pets respectfully (including during an at-home visit).
- •Communication and shared decision-making: one reviewer says the team talked through all options, didn’t pressure them, and were willing to discuss research/experimental data.
- •There is also a 2-star review in the latest set that includes no written detail, so the reason for the lower rating isn’t available here.
Special Services
Animals Treated at Alyn Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – Alyn Veterinary Centre
Opening Hours
Hours
Reviews for Alyn Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 53 we track in total. Recent reviews may not be representative of overall sentiment.
Elizabeth parry
2 months ago
Ryan Trenfield
5 months ago
Every member of staff from the second we walked in to the moment we left were absolutely fantastic. They gave our pup so many biscuits and plenty of fuss and made the whole experience so much easier.
Ryan Trenfield
2 months ago
Every member of staff from the second we walked in to the moment we left were absolutely fantastic. They gave our pup so many biscuits and plenty of fuss and made the whole experience so much easier.
Sandra Jones
10 months ago
Used this vets for nine years and they have been great. Sadly I had to call out of hours in a Sunday evening as my dog was seriously poorly. They triaged over the phone & the vet called us back and told us to come to Mold practice. Unfortunately my dog had to be put to sleep. I can’t remember the vets name with all the worry but he was so kind, patient & considerate. He gave him treats and made the process a little easier for us. I can’t thank them enough. Thank you from Bruce’s family!
Sandra Jones
7 months ago
Used this vets for nine years and they have been great. Sadly I had to call out of hours in a Sunday evening as my dog was seriously poorly. They triaged over the phone & the vet called us back and told us to come to Mold practice. Unfortunately my dog had to be put to sleep. I can’t remember the vets name with all the worry but he was so kind, patient & considerate. He gave him treats and made the process a little easier for us. I can’t thank them enough. Thank you from Bruce’s family!
Sandra Mchugo
10 months ago
Amazing care for pets and people. I have been treated with such care and patience
Sandra Mchugo
7 months ago
Amazing care for pets and people. I have been treated with such care and patience
Lisa Williams
11 months ago
My little Daisy had to be put to sleep on Thursday at the age of 16 (17 in May) due to chronic unmanageable arthritic pain. It was the hardest decision of my life. It's always only ever been me and my dog and I'm truly lost with out her. I write this review because 9 months ago I left a review on the mold site about how I felt Daisy's care was in good hands in her life with this teams help. We don't ever think how the end will go untill we are faced with it. Jack and amy were absolutely amazing on Thursday. They came out to my home and handled Daisy with care and respect and made it so comfortable and peaceful for her. I'm traumatised at the moment and feel heartbroken but I'm being blessed that in the flashbacks I see Jack handling her like you want anyone to handle your baby in those moments. Amy was incredible too... she held by little Daisy's face so gently and held her whilst the line was in after she lovingly sedated her. She to was caring and respectful with empathy too. I can't thank these amazing humans enough. I have alot of love for them. They carried my beautiful dog out with respect in a lovely blanket and assured me they would look after her which touched me so deeply. I often joked they were our family as we don't have family, but truly, I do feel Daisy was treated like more than a animal through out her care and right up until Thursday (more like a member of the Flint teams family). Jack? Amy? I truly have alot of love and respect for you. I also love Ange (Fints main receptionist) I say receptionist but she is also more important than that. This lady makes every dog welcome and daisy loved the one on one and Ange on our ladt list last month got down on the floor and sat talking to me whilst I was upset over Daisy's lack of quality of life. This woman loves animals and people and I love her for loving Daisy. Jim? Will?, Jordan? And Zoe? Love and respect to you all too for the care you gave my baby in her tough years that made vet trips more often in the last couple of years. Jack? The handwritten card has made my pain feel truly seen and a beautiful touch (I recieved it today on my first Saturday with out her) Love and hugs, Daisy's mum x
Lisa Williams
8 months ago
My little Daisy had to be put to sleep on Thursday at the age of 16 (17 in May) due to chronic unmanageable arthritic pain. It was the hardest decision of my life. It's always only ever been me and my dog and I'm truly lost with out her. I write this review because 9 months ago I left a review on the mold site about how I felt Daisy's care was in good hands in her life with this teams help. We don't ever think how the end will go untill we are faced with it. Jack and amy were absolutely amazing on Thursday. They came out to my home and handled Daisy with care and respect and made it so comfortable and peaceful for her. I'm traumatised at the moment and feel heartbroken but I'm being blessed that in the flashbacks I see Jack handling her like you want anyone to handle your baby in those moments. Amy was incredible too... she held by little Daisy's face so gently and held her whilst the line was in after she lovingly sedated her. She to was caring and respectful with empathy too. I can't thank these amazing humans enough. I have alot of love for them. They carried my beautiful dog out with respect in a lovely blanket and assured me they would look after her which touched me so deeply. I often joked they were our family as we don't have family, but truly, I do feel Daisy was treated like more than a animal through out her care and right up until Thursday (more like a member of the Flint teams family). Jack? Amy? I truly have alot of love and respect for you. I also love Ange (Fints main receptionist) I say receptionist but she is also more important than that. This lady makes every dog welcome and daisy loved the one on one and Ange on our ladt list last month got down on the floor and sat talking to me whilst I was upset over Daisy's lack of quality of life. This woman loves animals and people and I love her for loving Daisy. Jim? Will?, Jordan? And Zoe? Love and respect to you all too for the care you gave my baby in her tough years that made vet trips more often in the last couple of years. Jack? The handwritten card has made my pain feel truly seen and a beautiful touch (I recieved it today on my first Saturday with out her) Love and hugs, Daisy's mum x
Emily Smith
a year ago
Absolutely cannot recommend Jack and the team enough. They have been a constant lifeline for our dog. They were always happy to talk through all options, never pushed us into anything and we're always so helpful and friendly. They got to know the dogs and you felt like they genuinely cared for their well being. I've always felt like a number at my other vets. Just another box to tick and money to take, but here is completely different. They are happy to talk through research and experimental data (which was something that I was often shut down on at previous vets). I find some of the staff at mold are a bit more transactional, but that's not always a bad thing, depending on the situation. Flint, though, have been amazing throughout and at the end when we finally had to say goodbye. They organised everything, and even got the pet cemetery to give us extra keyrings. We are holding back from getting another dog soon, as the trauma is a bit too much right now, but if and when we do, I will definitely be registering them here!
