Celyn Veterinary Group – Vets in Holywell
No Prices
No Prices Tracked
Corporate
Clinic Overview
Celyn Veterinary Group in Holywell is part of IVC Evidensia and offers general medical and surgical care for pets. The practice also provides emergency guidance for when it is closed and is listed as a veterinary nurse training facility. Recent feedback continues to highlight friendly, caring staff, helpful urgent appointments, and calm handling of anxious animals, with a smaller number of complaints about continuity of care and a pet plan cancellation issue.
Services
- •General veterinary care: Routine consultations, check-ups, pet care advice, and surgical treatment remain the core of the practice’s work.
- •Urgent and emergency help: Owners describe being seen at short notice for urgent problems, including emergency appointments for cats, and the practice has out-of-hours emergency arrangements in place.
- •Surgery and pre-op care: Reviews mention pre-operative appointments, blood sampling, and dental treatment including scale and polish with possible extraction.
- •Ongoing and nurse-led care: Earlier feedback refers to regular visits for long-term mobility and pain issues, including monthly injection appointments with a nurse.
- •Support for anxious and older pets: Owners regularly mention patient handling for nervous dogs, accommodation for anxious pets during visits, and practical advice for senior dogs.
- •Routine health plans and regular checks: Reviews mention six-month checks and a pet club/subscription-style scheme used by some clients for routine care.
- •Training role: The practice is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jack: Mentioned positively for a pre-op appointment, with clear explanations and a calm manner that helped reassure an owner before a procedure.
- •Beth: Thanked for seeing a cat as an emergency, with the owner describing her as professional.
- •Amy (nurse): Previously praised for monthly injection appointments and ongoing pain-management support, including discussing ways to reduce treatment costs.
- •Wider team: Reviews frequently praise the nurses, reception team, and vets for being kind, welcoming, efficient, and patient with anxious pets.
Reviews
Google reviews show 4.6 stars from 404 reviews, suggesting a well-established practice with a large amount of client feedback.
- •Staff manner is a strong recurring positive: many reviewers describe the team as friendly, welcoming, knowledgeable, professional, and caring.
- •Owners often praise the handling of nervous pets and long-term relationships with the practice: several mention anxious dogs being accommodated well, and some clients say they have used the practice for many years.
- •Urgent access and clear explanations stand out: reviews mention emergency appointments, short waits, and vets taking time to explain procedures thoroughly.
- •Negative comments are in the minority but focus on continuity and plan issues: one reviewer was unhappy about seeing different vets across visits, while another described a dispute after cancelling a pet plan.
Special Services
Emergency Services
Vet Nurse Training
