Celyn Veterinary Group – Vets in Holywell
Clinic Overview
Celyn Veterinary Group offers general medical and surgical veterinary care, with emergency guidance provided for when the clinic is closed (via a dedicated emergency-care page on its website). The practice is also listed as a veterinary nurse training facility. Recent reviews repeatedly describe help with urgent issues (including being given short-notice appointments) and owners mention practical support and compassion, such as staff sending a condolence card after a pet died and a nurse discussing ways to reduce ongoing treatment costs for a chronic condition. Cost experiences are mixed: one owner describes “very steep” bills for an intensive long-term problem, while another notes receiving advice and support without being charged.
Services
- •Medical services (website)
- •Surgical services (website)
- •Emergency arrangements when closed: the website states the practice provides information for emergencies when closed, directing clients to an emergency-care page (website)
- •Urgent appointments / urgent matters: owners report being helped twice for urgent matters and being offered an appointment at short notice (reviews)
- •Ongoing chronic-condition management: one owner describes regular visits for a dog with limb deformity, limited mobility and pain requiring ongoing management (reviews)
- •Nurse-led appointments: a “monthly injection” review appointment with a nurse is described (reviews)
- •Veterinary nurse training facility (clinic data)
People
- •Amy (nurse): mentioned in a review for a dog’s monthly injection and ongoing pain-management situation. The owner valued that she talked through costs and suggested ways to reduce them, alongside supportive handling of a dog with significant mobility issues (review).
- •Unnamed staff member who took a late Friday call: an owner describes receiving professional, compassionate advice by phone, and later a condolence card from the team after their cat died overnight (review).
Reviews
4.6 stars from 362 reviews. “”
- •Help with urgent problems and short-notice access: owners describe being helped with urgent matters and being offered an appointment at short notice.
- •Compassion around end-of-life situations: one owner specifically notes a supportive phone conversation and a condolence card after their cat passed away.
- •Cost conversations can be part of care, but experiences vary: one reviewer describes “very steep” bills for complex ongoing care, while another highlights being advised on reducing costs; a separate reviewer comments on how expensive vet care can feel overall.
- •Friendly front-desk and clinical team touches: welcoming reception staff are mentioned, and one owner notes their dog gets excited to visit (including being given treats before leaving).
Special Services
Animals Treated at Celyn Veterinary Group
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Celyn Veterinary Group
Opening Hours
Hours
Reviews for Celyn Veterinary Group
Note: Showing the 5 most recent Google reviews out of 362 we track in total. Recent reviews may not be representative of overall sentiment.
Geraint Reece
3 weeks ago
Ive decided never to get another dog . Might get a goldfish or a mouse. Then spend all the money i would of spend at the vets on bupa private heathcare for the family . Other that all good cant fault em.
Geraint Buckingham
2 weeks ago
Couldn't recommend a better vets, they've helped my dogs twice for urgent matters and when I've needed advice. They always put your pets first.
Geraint Buckingham
3 months ago
Couldn't recommend a better vets, they've helped my dogs twice for urgent matters and when I've needed advice. They always put your pets first.
Paul Holmes
3 months ago
Nelson Sykes
3 months ago
They managed to give us an appointment at short notice for our dog. Very efficient and friendly staff.
Carl Williams
3 months ago
I phoned Celyn vets late on a Friday for advice and book an appointment for my 18 year old best friend 🐈… he didn’t make it through the night unfortunately and I was with him till the end. I informed Celyn vets what happened and cancelled my appointment out of respect. I did not spend a penny in this process 🤷🏻♂️, I just received a condolence card from the staff from Holywell and the young lady that took my call, I would like to say extra thanks 🙏🏼 for how you delt with my questions, whilst still being professional and ultimately being compassionate 🫶🏼🙇🏻♂️ thank you all 🫡
Carl Williams
a month ago
I phoned Celyn vets late on a Friday for advice and book an appointment for my 18 year old best friend 🐈… he didn’t make it through the night unfortunately and I was with him till the end. I informed Celyn vets what happened and cancelled my appointment out of respect. I did not spend a penny in this process 🤷🏻♂️, I just received a condolence card from the staff from Holywell and the young lady that took my call, I would like to say extra thanks 🙏🏼 for how you delt with my questions, whilst still being professional and ultimately being compassionate 🫶🏼🙇🏻♂️ thank you all 🫡
Stephen Lacey
4 months ago
Celyn vets Holywell have been looking after or pooch for many years now highly recommend celyn vet group for looking after your pets. There always give great advice on pet care. Check ups and any emergency catered for.
Ceri Fishwick
8 months ago
I had a review for my dog’s monthly injection with a nurse called Amy. We regularly visit the practice as my Labrador has bilateral angle limb deformity, limited mobility and requires management of his pain. Amy was incredible, and for the first time of very steep vet’s bills due to the intensity of his condition, Amy offered discussion around costs and I was made aware of ways of reducing the costs and support for my pet as he becomes more disabled with his condition. Amy was very friendly with both my pet and myself, highly professional, extremely kind and understanding. I would highly recommend the surgery. The reception staff are very welcoming, the nurses and vets friendly and Harvey gets very excited attending the surgery, even if that’s partially because he’s spoiled with the gravy bones before he leaves! Thank you all.
Lyn Atmore
9 months ago
Celyn vets in Prestatyn is a really good vets ,always welcoming my dog loves going there she gets lots of fuss . The surgery and staff are so friendly and knowledgeable nothing to much trouble 10 out of 10
