Hafren Veterinary Group Limited

Hafren Veterinary Group Limited is an independent, privately owned veterinary practice and an RCVS-accredited clinic. The practice describes itself as serving both large and small animals and has been established for over 100 years. In recent reviews, owners most often mention rapid help when a dog needed urgent attention (including quick phone triage and a fast appointment), clear explanations during consultations, and support with pet travel paperwork (documentation for taking a puppy to Germany). It’s also listed as a Veterinary Nurse Training facility.

Services

• •Veterinary care for small and large animals (as stated by the practice).
• •Urgent/emergency help (in-hours) is referenced in reviews: one owner reports phoning with an urgent issue and being seen very quickly.
• •Pet travel documentation: multiple reviews mention getting paperwork for a puppy to travel to Germany.
• •Veterinary Nurse Training facility (listed in clinic data).

People

• •Isla (vet): mentioned by name in a review; described as kind, calm, and thorough when treating a dog needing urgent help.
• •The wider team is repeatedly described as
• •Quick to organise care over the phone (arranging a prompt appointment in an urgent situation).
• •Good at explaining what’s going on during the appointment (one review specifically notes the vet “explained things well”).
• •Helping nervous pets settle (staff “putting [dogs] at ease” is specifically mentioned).

Reviews

Google rating: 4.8 stars from 196 reviews. “”

• •Fast response when something feels urgent: owners describe getting an appointment quickly after calling for emergency help.
• •Clear communication in the consult: vets are praised for explaining things well.
• •Practical help beyond treatment: travel paperwork for a puppy (for Germany) is mentioned more than once.
• •Handling and approach: staff are described as welcoming and focused on putting pets at ease.