Hafren Veterinary Group

Hafren Veterinary Group describes itself as an independent, privately owned practice with a history of over 100 years, and it is RCVS-accredited. Based on the information available, it supports both small and large animals, offers emergency veterinary services (24/7 or extended hours), and is a veterinary nurse training facility.

From the latest written reviews, owners repeatedly mention

• •Fast coordination for urgent cases (one reviewer describes phoning for emergency help and being seen “really quickly”).
• •Clear explanations during consults (“vet explained things well”).
• •Practical admin support, including paperwork for taking a puppy to Germany.

Services

• •Emergency veterinary services (24/7 or extended hours) (as stated in the clinic data).
• •Care for small and large animals (from the practice description).
• •Pet travel paperwork/documentation (mentioned by reviewers bringing a puppy to Germany).
• •Veterinary nurse training facility (as stated in the clinic data).
• •RCVS-accredited practice (from the website summary).

People

• •Isla (vet) — mentioned in an emergency visit review as “kind, calm and thorough,” with the team arranging an appointment quickly after a phone call.
• •Reviews also note welcoming front-of-house/support staff who helped put pets “at ease,” and vets who take time to explain what’s going on.

Reviews

4.8★ from 196 reviews. - Urgent care arranged quickly after calling, including a same-day emergency situation while travelling.

• •Communication that helps owners understand decisions, with specific mention of vets explaining things well.
• •Staff helping nervous pets settle (“putting [pets] at ease”).
• •Administrative help beyond routine appointments, such as processing pet travel paperwork.