Dog & Cat Vets in Newtown

## Summary Hafren Veterinary Group describes itself as an **independent, privately owned** practice with a history of **over 100 years**, and it is **RCVS-accredited**. Based on the information available, it supports **both small and large animals**, offers **emergency veterinary services (24/7 or extended hours)**, and is a **veterinary nurse training facility**. From the latest written reviews, owners repeatedly mention: - **Fast coordination for urgent cases** (one reviewer describes phoning for emergency help and being seen “really quickly”). - **Clear explanations during consults** (“vet explained things well”). - **Practical admin support**, including **paperwork for taking a puppy to Germany**. ## Services - **Emergency veterinary services (24/7 or extended hours)** (as stated in the clinic data). - Care for **small and large animals** (from the practice description). - **Pet travel paperwork/documentation** (mentioned by reviewers bringing a puppy to Germany). - **Veterinary nurse training facility** (as stated in the clinic data). - **RCVS-accredited practice** (from the website summary). ## People - **Isla (vet)** — mentioned in an emergency visit review as “kind, calm and thorough,” with the team arranging an appointment quickly after a phone call. - Reviews also note **welcoming front-of-house/support staff** who helped put pets “at ease,” and vets who **take time to explain** what’s going on. ## Reviews **4.8★ from 196 reviews.** Themes below are drawn from the latest written reviews available to us. - **Urgent care arranged quickly after calling**, including a same-day emergency situation while travelling. - **Communication that helps owners understand decisions**, with specific mention of vets explaining things well. - **Staff helping nervous pets settle** (“putting [pets] at ease”). - **Administrative help beyond routine appointments**, such as processing **pet travel paperwork**.

## Summary Hafren Veterinary Group Limited is an independent, privately owned veterinary practice and an **RCVS-accredited** clinic. The practice describes itself as serving both **large and small animals** and has been established for **over 100 years**. In recent reviews, owners most often mention **rapid help when a dog needed urgent attention (including quick phone triage and a fast appointment)**, **clear explanations during consultations**, and support with **pet travel paperwork** (documentation for taking a puppy to Germany). It’s also listed as a **Veterinary Nurse Training facility**. ## Services - **Veterinary care for small and large animals** (as stated by the practice). - **Urgent/emergency help (in-hours)** is referenced in reviews: one owner reports phoning with an urgent issue and being **seen very quickly**. - **Pet travel documentation**: multiple reviews mention getting **paperwork for a puppy to travel to Germany**. - **Veterinary Nurse Training facility** (listed in clinic data). ## People - **Isla (vet)**: mentioned by name in a review; described as **kind, calm, and thorough** when treating a dog needing urgent help. - The wider team is repeatedly described as: - **Quick to organise care over the phone** (arranging a prompt appointment in an urgent situation). - **Good at explaining what’s going on** during the appointment (one review specifically notes the vet “explained things well”). - **Helping nervous pets settle** (staff “putting [dogs] at ease” is specifically mentioned). ## Reviews **Google rating: 4.8 stars from 196 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast response when something feels urgent:** owners describe getting an appointment quickly after calling for emergency help. - **Clear communication in the consult:** vets are praised for explaining things well. - **Practical help beyond treatment:** travel paperwork for a puppy (for Germany) is mentioned more than once. - **Handling and approach:** staff are described as welcoming and focused on putting pets at ease.