Specialist Vets in Llandudno

## Summary Cater Veterinary Practice treats “family pets” and is set up for routine consults as well as more sensitive appointments (including end-of-life care), with **out-of-hours care mentioned on the practice website**. The site also references a **Pet Health Club® Plus plan that includes consultations**. It’s also listed as a **Veterinary Nurse Training facility**. From the latest reviews available to us, owners most often describe: - **Thorough exams and clear explanations**, including being talked through “every step” and offered “multiple choices.” - **Cost-conscious decision-making**, with reviewers saying they weren’t pushed into unnecessary procedures and were offered options to help manage costs (including a suggested “geriatric deal” as a one-off payment for multiple tests). - **End-of-life support with time and aftercare**, including being given time before/after, memorial items, and follow-up contact. ## Services - General veterinary consultations (the website mentions consultations included as part of a **Pet Health Club® Plus** plan). - Out-of-hours care (mentioned on the website; no further details provided). - Diagnostic blood testing (reviews mention blood tests to check liver, kidneys, diabetes, and urinary tract; a “geriatric deal” was suggested to bundle tests). - End-of-life appointments and aftercare (reviews describe euthanasia handled with time, dignity, follow-up card, and memorial items). - Liaising with another vet practice for clinical history/notes (one reviewer says the practice contacted their usual vet to access notes with permission). ## Pricing - Paw prints in a presentation box: **£28.00** (reviewed as an optional memorial item). - Keyrings with pet fur: described as **free of charge** in one review. ## People - **Lauren** (role not stated): mentioned for end-of-life care where the family was given as much time as needed and did not feel rushed; the review also describes thoughtful aftercare (a card and “forget me not” seeds) and compassionate communication during billing follow-up. - Vets (not named): described in reviews as explaining options and costs clearly—e.g., giving “multiple choices,” discussing queries, and suggesting a bundled “geriatric deal” rather than separate tests. ## Reviews **4.8 stars from 252 reviews.** Themes below are drawn from the latest written reviews available to us. - Clear, step-by-step explanations and thorough examinations (including discussing options rather than a single plan). - Cost-sensitive care: reviewers describe not being “over charged” and being offered money-saving options (e.g., bundling multiple blood tests as a one-off “geriatric” package). - End-of-life support and follow-up: time given with the pet before/after, memorial options (including a £28 paw-print box), and aftercare touches like a card and seeds. - Practical help with continuity of care: contacting another vet to access notes (with permission) for a sudden illness visit.

## Summary Murphy and Co Veterinary Practice is set up for both routine care and a wide range of surgical cases, with reviews mentioning neutering, tumour removal, dental work, and a laparoscopic spay. The practice also offers emergency veterinary services (stated as “24/7 or extended hours”) and is a veterinary nurse training facility. In the latest reviews available to us, owners repeatedly describe: - A “personal approach” and reassurance around procedures (including post-op support after a cat operation). - A mobile service used for vaccinations, which one owner chose specifically for a shy/nervous dog. - Calm handling of anxious dogs and supportive, practical guidance for new puppy owners. ## Services Services and capabilities mentioned across the provided data and reviews include: - **Emergency veterinary services** (listed as “24/7 or extended hours”; the exact arrangement isn’t specified in the data provided). - **Mobile vet service**, used by at least one client for **dog vaccinations** (helpful for shy/nervous pets). - **Routine preventive care:** vaccinations for dogs. - **Neutering (male dog)**. - **Spaying:** including **laparoscopic spay** (dog). - **Soft-tissue surgery:** **tumour removal** (dog). - **Dental procedures:** “dental work” (dog). - **Exotics care/surgery:** **bearded dragon tail amputation** with reported recovery. - **Veterinary nurse training facility** (listed in the clinic’s structured data). ## People - **Fiona (vet)**: Mentioned for providing vaccinations via the **mobile service**. An owner of a shy/nervous dog says Fiona is rebuilding the dog’s trust after prior bad experiences, and they “couldn’t fault her approach.” - **Nick (vet)**: Named in multiple reviews. One owner says Nick performed **two surgeries** (tumour removal and dental work) and “put our minds at ease.” Another review describes Nick as especially helpful for **new puppy** owners, alongside reception staff offering practical tips and support. - **Laura (vet)**: Named for performing a **laparoscopic spay** on a Labrador; the owner describes the process as smooth from start to finish and reports a strong recovery. - **Priya**: Thanked for care “during and after” a **bearded dragon’s tail amputation**, with the owner noting they felt comforted throughout and reported an “amazing recovery.” - **Reception team**: Repeatedly mentioned as **friendly, attentive**, and supportive—particularly in helping new puppy owners with tips and advice. ## Reviews **Google rating: 4.7 stars from 196 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Surgery experiences are a major theme**, including neutering, laparoscopic spay, tumour removal, dental work, and a bearded dragon tail amputation; owners commonly mention reassurance and smooth recoveries. - **Handling of nervous or wary pets**: one owner chose the practice specifically for its **mobile service** and reports trust-building with a shy dog; another mentions a calm environment that helped reassure their dog. - **Access and support**: one reviewer says they “always get to see someone when needed,” and several mention practical help and guidance (including for first-time puppy owners). - **Personal touch**: owners describe a more “personal approach” than they experienced elsewhere, particularly around an operation and follow-up care.

## Summary Llandudno Vets4Pets Ltd is part of the Vets4Pets group. The clinic presents itself as a modern, well-equipped practice with on-site diagnostics (including an in-house lab, digital X-ray and ultrasound), separated dog and cat wards, and an isolation unit. Out-of-hours emergency care is handled by Vets Now (as stated on the website). In the latest reviews available to us, owners repeatedly describe clear explanations of problems and treatment options, and several reviews focus on end‑of‑life support (including pets being put to sleep) where the pace and communication are specifically mentioned as important. There is also a contrasting 1‑star review alleging a rude vet and a negative experience around euthanasia. ## Services From the clinic website summary and structured data, services and facilities mentioned include: - **Diagnostics & monitoring:** in-house laboratory testing (biochemistry, haematology), blood pressure monitoring, ECG, digital X-ray, ultrasound - **Dentistry** (listed on the website) - **Surgery & inpatient care:** operating theatre, hospital ward; separate dog & cat wards; isolation unit - **Preventive care & admin services:** microchipping, prescriptions, health plans - **Travel documentation:** pet passport / animal health certificate - **Rabbit care:** rabbit medicine and testing - **Emergency/out-of-hours:** out-of-hours emergency care provided by **Vets Now** (named on the website) - **Training:** listed as a **Veterinary Nurse Training** facility (structured clinic data) ## People Named team members mentioned in reviews: - **Lawrence** (role not stated): described as “very patient and kind” and “an amazing addition to the team.” - **Gudrun** (role not stated): thanked for support when a dog was put to sleep; described as especially caring during that visit. - **Tabea Quentin** (role not stated): credited with diagnosing and effectively treating a dog’s **itchy, sore ears**. - **Theresa** (described as “the vet”): thanked for trying “everything she could” to help a dog at end of life, and for a kind, unhurried approach. ## Reviews **4.6 stars from 273 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple owners mention staff **explaining problems and discussing treatment options**, rather than rushing decisions. - Several reviews focus on **end-of-life care**, including being **kind, unhurried**, and supportive during euthanasia appointments. - One recent 1‑star review conflicts with the above themes, alleging a **rude vet** and a very negative experience around a pet being put down.