Emergency Vets in Milford Haven

## Summary All Pets Vet Care is a small-animal veterinary practice that also operates as a veterinary nurse training facility and offers emergency veterinary services (stated as 24/7 or extended hours). Reviews most often describe routine preventive care and dental work, alongside some more sensitive support such as end-of-life care. Concrete examples owners mention include dental surgery with teeth removed plus additional X‑rays done during the procedure and updates provided through the day, puppy microchipping and first booster with nail clipping in the same visit, and nutrition/food guidance from a staff member named Carol. One recent review reports a negative experience around parasite treatment (Simparica Trio) followed by a dispute about fees and debt-collector threats, which conflicts with other reviews describing helpful service and good support. ## Services Based on the provided clinic data and the latest reviews, the clinic is described as offering: - Emergency veterinary services (24/7 or extended hours; exact arrangement not further detailed) - Veterinary nurse training facility - Preventive care mentioned in reviews: health checks, puppy first booster vaccination, microchipping, nail clipping - Parasite prevention/treatments discussed in reviews: flea and worm treatment (Simparica Trio specifically mentioned; “monthly flea treatments” also referenced) - Dental procedures mentioned in reviews: teeth removed under anaesthetic; additional X‑rays performed during surgery for other issues - Nutrition advice (specific staff member “Carol” noted for food/nutrition guidance) - Neutering (mentioned in a longer-term review) - Pet passport services (mentioned in a longer-term review) - End-of-life care support (owners describe considerate handling for both pet and grieving owner) ## Pricing Pricing is only mentioned explicitly in one recent review about a health-plan sign-up/cancellation: - Health plan described as including monthly worming: **£28 per month for a medium dog** - **£25 admin fee** (charged when signing up, per the same review) - **£15** requested for a dose of **Simparica Trio** provided before the direct debit was taken (per the same review) ## People - **Carol**: mentioned as having “a lot of knowledge regarding nutrition” and being helpful in advising what foods are good for a dog. - **Billa and Joan**: identified as vets in an older review; no further details about their roles are provided beyond being named as veterinarians. - Front-desk/reception experience is described very differently across reviews: some mention helpful support, while one review describes a receptionist showing “no compassion,” not discussing alternatives after reported side effects, and later threatening debt collectors over an unpaid £15 balance. ## Reviews **Google rating: 4.6 stars from 181 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Procedures and follow-up:** one owner describes dental surgery where teeth were removed, extra X‑rays were taken during the same anaesthetic for other issues, and the clinic kept them informed throughout the day; they also mention quick appointments and follow-ups. - **Routine puppy care:** microchipping, first booster, and nail clipping are mentioned in a single visit, with staff handling a very young puppy. - **Nutrition guidance:** a reviewer highlights practical food/nutrition advice from “Carol.” - **Health plans and payment disputes (mixed):** some reviews recommend the clinic’s health plan/family plan, but one recent review reports suspected adverse reactions after Simparica Trio and a poor cancellation/fees experience, including a threat of debt collectors over £15.