Best Vets in Wales

Forest Veterinary Group is an IVC Evidensia-owned multi-branch veterinary group in Neath, with three practices mentioned on its website. The website highlights general veterinary care, emergency arrangements, a veterinary nurse training facility, and Pet Health Club® / Pet Health Club® Plus membership plans. Recent feedback is mixed overall: many owners praise the team’s friendliness and professionalism, while some raise concerns about appointment access, phone handling, and cost.

Priory Vets Aberaeron is part of IVC Evidensia and appears to handle both routine appointments and urgent problems, with recent reviewers describing quick access for issues such as ear infections and a large ear haematoma. Owners often mention clear explanations, kind handling, and in one case a follow-up phone call after treatment. The main recurring concern in recent feedback is cost, with a small number of reviewers feeling the practice is expensive.

• •Strong emergency support: owners describe staff acting quickly for very unwell pets, including one case where a dog was rushed in and the team provided intensive care. - Kind, friendly manner: several recent reviewers use words like helpful, friendly, and kind when talking about the team. - Compassion around bereavement: owners mention thoughtful gestures after a pet’s death, including condolence cards and supportive staff presence during final visits.

• •A consistent positive theme is compassionate end-of-life care, with several owners saying staff were kind, respectful and gave them time during difficult appointments. - Recent positive reviews also mention friendly, knowledgeable service, including one owner who felt pricing was fair with no hidden extras, and another who was happy with the support around a dog’s spay. - Negative feedback centres on front-desk communication and complaint handling, with a small number of owners describing rude or unprofessional interactions.

W J Downes (Downes Vets) presents itself as a mixed veterinary practice in Aberystwyth covering small animals, equine and farm animals, with vets on call 24/7 for emergencies. The practice also mentions modern diagnostic equipment and additional services including charity neutering, pet grooming, animal exports and health plans. Recent feedback is mixed overall: many clients praise the care, cleanliness and friendliness, while some reviews raise concerns about the reception experience and care-plan payment handling.

• •Owners often describe the team as friendly, caring, calm, and gentle with pets, including dogs, cats, and one XL Bully whose owner felt the dog was treated fairly and warmly. - Routine visits mentioned include annual check-ups, vaccinations, boosters, microchipping, and general queries, while more involved care includes a cat spay, eye-ulcer surgery, and end-of-life support. - Communication is a recurring strength: reviewers mention clear explanations, staff being happy to help, quick appointments, and in one case out-of-hours email replies during post-surgery recovery.

• •Recent feedback is mostly very positive, with several owners saying they can reliably get appointments and that staff are friendly, good-humoured and professional. - Owners of dogs mention feeling well looked after over time, including one household saying the team always takes fantastic care of their two miniature dachshunds. - Specific service examples include a positive dental treatment outcome, with one dog described as pain free afterwards, and a compassionate end-of-life visit where the team, including reception, were described as exceptional.

• •Urgent access is a recurring strength: reviewers mention being fitted in the same day and receiving help during a Sunday emergency. - Kindness and reassurance stand out: several owners describe the team as friendly, caring, polite, and supportive, including during a pet’s final moments. - Good handling of difficult cases: one reviewer praised vet Hannah for calmly managing a very nervous rescue dog and successfully removing a difficult tooth.

• •Reviews repeatedly mention a warm welcome from the whole team, with owners saying staff are reassuring and nothing is too much trouble. - Clear communication stands out: owners value having things explained properly and describe the team as helpful rather than judgemental. - Pet handling is another strong theme, especially with anxious animals; one reviewer singled out the practice for being lovely with a timid dog.