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229 clinicsShowing 141-150 of 229 clinics
- •A consistent positive theme is compassionate end-of-life care, with several owners saying staff were kind, respectful and gave them time during difficult appointments. - Recent positive reviews also mention friendly, knowledgeable service, including one owner who felt pricing was fair with no hidden extras, and another who was happy with the support around a dog’s spay. - Negative feedback centres on front-desk communication and complaint handling, with a small number of owners describing rude or unprofessional interactions.
W J Downes (Downes Vets) presents itself as a mixed veterinary practice in Aberystwyth covering small animals, equine and farm animals, with vets on call 24/7 for emergencies. The practice also mentions modern diagnostic equipment and additional services including charity neutering, pet grooming, animal exports and health plans. Recent feedback is mixed overall: many clients praise the care, cleanliness and friendliness, while some reviews raise concerns about the reception experience and care-plan payment handling.
- •Owners often describe the team as friendly, caring, calm, and gentle with pets, including dogs, cats, and one XL Bully whose owner felt the dog was treated fairly and warmly. - Routine visits mentioned include annual check-ups, vaccinations, boosters, microchipping, and general queries, while more involved care includes a cat spay, eye-ulcer surgery, and end-of-life support. - Communication is a recurring strength: reviewers mention clear explanations, staff being happy to help, quick appointments, and in one case out-of-hours email replies during post-surgery recovery.
- •Recent feedback is mostly very positive, with several owners saying they can reliably get appointments and that staff are friendly, good-humoured and professional. - Owners of dogs mention feeling well looked after over time, including one household saying the team always takes fantastic care of their two miniature dachshunds. - Specific service examples include a positive dental treatment outcome, with one dog described as pain free afterwards, and a compassionate end-of-life visit where the team, including reception, were described as exceptional.
- •Recent reviewers describe a friendly, positive overall experience, including simple praise for the service. - A recurring theme is calm handling of nervous pets; one owner says their cat purrs during visits and recommends the practice for anxious animals. - Clients mention thorough appointments and staff who are generous with advice.
- •Reviews repeatedly mention a warm welcome from the whole team, with owners saying staff are reassuring and nothing is too much trouble. - Clear communication stands out: owners value having things explained properly and describe the team as helpful rather than judgemental. - Pet handling is another strong theme, especially with anxious animals; one reviewer singled out the practice for being lovely with a timid dog.
- •Recent reviews are mostly very positive, with owners often highlighting a calm atmosphere, kind handling of nervous pets, and staff who seem genuinely caring. - Several reviewers mention good access and efficient appointments, including being fitted in at a suitable time, seen straight away, or waiting only around 10 minutes. - Owners also describe thorough and unhurried care, from detailed puppy checks and practical advice to vets who listen carefully and explain options without making clients feel pressured.
- •Many recent 5-star reviews praise the team for being friendly, professional, kind and compassionate, with positive comments about both reception and clinical staff. - Positive service examples include a cat dental consultation where questions were answered fully, and a first cat visit where the owner felt reassured after a thorough examination. - Pet Health Club is mentioned positively by one reviewer as good value for money.
Celyn Veterinary Group in Holywell is part of IVC Evidensia and offers general medical and surgical care for pets. The practice also provides emergency guidance for when it is closed and is listed as a veterinary nurse training facility. Recent feedback often highlights short-notice help, calm handling of anxious animals, and a compassionate approach during difficult situations.
- •Recent reviews are largely very positive, with many owners describing a friendly, welcoming atmosphere from reception onwards. - Handling of nervous pets is a repeated strength, with both cats and dogs described as being treated patiently and gently by nurses and vets. - Clear communication during consultations is another common theme, including explanations of concerns, treatment and what happens next.