Dog & Cat Vets in Penarth

## Summary Doctor Doolittles appears to be linked with the Heath Vets / Summerhill Vets group (based on the website URL and email domain provided). Reviews describe a small-practice feel with consistent emphasis on clear explanations and reassurance during visits. Pet owners specifically mention staff being patient with a timid dog, taking time to explain what’s happening (including answering questions), and a “not judgemental” attitude that made one owner move all four of their cats to the practice. ## Services Based on the information available in reviews, this clinic is used for: - Routine veterinary appointments for cats and dogs (multiple owners reference ongoing care over years). - Assessment and treatment of common health issues (“dog’s ailments successfully remedied” is mentioned, without details of specific conditions or procedures). - Handling nervous or timid pets (one owner highlights patience with a timid dog). ## People - **Fenella (vet)**: Mentioned by name as “happy to explain anything,” with one long-term owner describing consistently excellent visits. - **Lucy (support staff)**: Named alongside Fenella as “so kind,” and part of the team that explains things to owners. - The wider team is repeatedly described as welcoming and reassuring; one reviewer also notes there are “no men” (implying an all-female team at least at the time of their visit). ## Reviews **Google rating: 4.9 stars from 66 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners often mention a warm welcome from both vets and reception/support staff, and being reassured throughout appointments. - Communication is a recurring point: explanations are highlighted (including taking time to answer questions). - Several reviews focus on how pets are handled, including patience with a timid dog. - A couple of the “latest” reviews available to us repeat verbatim (same author/text appears twice), but they reinforce the same themes about reassurance and helpfulness.

## Summary Park Vets describes itself as a long-established veterinary practice, and its website highlights a “Pet Health Plan” (including a “New Kitten Plan”). Recent reviews focus on practical access and continuity: one owner reports an urgent on-the-day appointment and being seen within an hour, and multiple reviews mention thorough examinations (including checking vital signs) and vets taking time to answer questions. Reviews also reference significant clinical work such as diagnosing a uterine infection requiring immediate surgery, with “excellent aftercare” afterwards. Ownership (independent vs corporate group) isn’t stated in the information provided. ## Services Services and capabilities mentioned in the website/reviews include: - **Pet Health Plans**, including a **New Kitten Plan** (details beyond the name aren’t provided). - **Vaccinations** (including tailoring a vaccination plan for a “very difficult” cat). - **Kitten care**: vaccines and general health check-ups. - **General consultations and examinations**: owners describe thorough exams and vets checking vital signs. - **Urgent/same-day appointments**: one review reports being seen within an hour of calling. - **Surgery**: one owner describes diagnosis of a uterine infection needing immediate surgery, followed by aftercare. ## People Named team members mentioned in reviews: - **Dani (vet)**: credited with spotting a uterine infection that needed immediate surgery; owners also mention her kindness, checking vital signs, and explaining treatment. - **Lauren (vet)**: mentioned in connection with an urgent, same-day appointment; described as understanding and providing high-quality care. - **Lois**: praised for giving advice and handling an “very excitable dog.” - **Amanda and Anne**: mentioned for making a dog feel very welcomed during visits. - **Reception team**: one owner notes their dog tries to pull in to see the receptionists, suggesting a consistently positive front-desk experience. ## Reviews **Google rating: 4.9 stars from 77 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when it matters**: an urgent on-the-day appointment with the pet seen within an hour of calling. - **Thorough, careful exams and clear explanations**: repeated mentions of vets taking time, being “thorough,” checking vital signs, and answering questions. - **Successful handling of specific problems**: a uterine infection identified quickly and treated with immediate surgery, with strong comments about aftercare. - **Support for anxious/difficult pets**: a tailored vaccination plan for a difficult cat that “worked really well.” - **Welcoming environment**: one review notes the building is “bright and clean,” and several comments describe friendly, efficient interactions with the team.