Doctor Doolittles

Doctor Doolittles appears to be linked with the Heath Vets / Summerhill Vets group (based on the website URL and email domain provided). Reviews describe a small-practice feel with consistent emphasis on clear explanations and reassurance during visits. Pet owners specifically mention staff being patient with a timid dog, taking time to explain what’s happening (including answering questions), and a “not judgemental” attitude that made one owner move all four of their cats to the practice.

Services

Based on the information available in reviews, this clinic is used for

• •Routine veterinary appointments for cats and dogs (multiple owners reference ongoing care over years).
• •Assessment and treatment of common health issues (“dog’s ailments successfully remedied” is mentioned, without details of specific conditions or procedures).
• •Handling nervous or timid pets (one owner highlights patience with a timid dog).

People

• •Fenella (vet): Mentioned by name as “happy to explain anything,” with one long-term owner describing consistently excellent visits.
• •Lucy (support staff): Named alongside Fenella as “so kind,” and part of the team that explains things to owners.
• •The wider team is repeatedly described as welcoming and reassuring; one reviewer also notes there are “no men” (implying an all-female team at least at the time of their visit).

Reviews

Google rating: 4.9 stars from 66 reviews.

• •Owners often mention a warm welcome from both vets and reception/support staff, and being reassured throughout appointments.
• •Communication is a recurring point: explanations are highlighted (including taking time to answer questions).
• •Several reviews focus on how pets are handled, including patience with a timid dog.
• •A couple of the “latest” reviews available to us repeat verbatim (same author/text appears twice), but they reinforce the same themes about reassurance and helpfulness.