Archway Veterinary Centre

Archway Veterinary Centre describes itself as employee-owned and RCVS-accredited, with a 24-hour emergency service where out-of-hours calls are redirected to Vets Now. The website lists a broad mix of routine and rehabilitation services (including dentistry, hydrotherapy/physiotherapy, exotics care, and pet travel documentation). In the latest reviews, owners most often point to supportive staff and fast access when needed—including one account of a rabbit being seen almost immediately after arrival and improving within hours.

Services

Based on the clinic website and the review details available

• •24-hour emergency service; out-of-hours redirected to Vets Now (as stated on the website)
• •Dentistry
• •Exotics (reviews specifically mention treatment for a rabbit)
• •General anaesthesia
• •Neutering
• •Vaccinations
• •Home visits
• •Hydrotherapy and physiotherapy
• •Repeat prescriptions
• •Pet travel & imported animals
• •Veterinary Nurse Training facility (listed in the clinic data)
• •Dog grooming is mentioned in a review as a service they used to offer but have stopped

People

• •Mandy (reception) is singled out by name in one review for “top notch service.”
• •Multiple reviews describe the wider team as helpful and compassionate, and one first-time client notes a “lovely lady on the phone” and feeling at ease throughout a visit.
• •One reviewer reports a mixed experience at reception at another branch, describing receptionists there as “difficult” and “verging on rude,” while still praising the veterinary team and nurses.

Reviews

Google rating: 4.8 stars from 108 reviews. “”

• •Owners repeatedly mention support from staff, including “helpful, friendly and compassionate.”
• •Long-term client relationships are referenced (e.g., “been with [them] for many years”) and one owner credits the team with helping their pet “Stella” get “back.”
• •Speed of care comes up in a rabbit case: after calling ahead, the pet was seen almost immediately and was reportedly back to normal within hours.
• •Service experience varies by front desk/branch: one review praises reception by name, while another criticises receptionists at another branch as difficult/rude.
• •One reviewer notes disappointment that dog grooming was discontinued after they used it regularly.