Valued Pets Veterinary Practice Ltd

Valued Pets Veterinary Practice Ltd is an independently run practice in Tonypandy that opened in August 2022. The clinic offers a broad range of care, from routine appointments and preventative treatments through to dental work, neutering, complex surgery, home visits, and animal health certificates for travel. Recent feedback remains mostly positive, with many owners describing friendly, caring service, although a small number of reviews raise concerns about communication and advice.

Services

•Routine and preventative care: consultations, vaccinations, microchipping, nail clips, and preventative healthcare. Recent reviews mention check-ups for cats, dogs, and a bearded dragon.
•Surgery and procedures: dental work, neutering, and more complex surgery. Owners have previously highlighted treatment for a hematoma and abscess, as well as major dental treatment involving full tooth removal and reconstructive surgery after a serious mouth infection.
•Home visits and travel paperwork: home visits are available, and the practice also provides animal health certificates for travel. Earlier feedback also mentioned end-of-life discussions that included a home-visit option.
•Emergency and out-of-hours: emergency care is provided through Valley Veterinary Hospital after 6pm on weekdays and throughout the weekend.
•Other clinic information: the practice is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic, although one recent reviewer described the practice as reasonably priced.

People

•Julian: Named in reviews as the vet, with owners praising his explanations, advice, and follow-up, including support around a dog's weight-loss progress. A small number of negative reviews describe his communication as rude or judgemental.
•Sadie: Thanked by name in a review about serious dental and reconstructive surgery.
•Wider team: Recent reviewers often describe the staff as caring, friendly, polite, and informative, and say they feel comfortable and well looked after during visits.

Reviews

Google reviews currently show 4.7/5 from 112 reviews.

•Many recent reviewers describe the team as friendly, caring, and welcoming, with several saying they feel especially comfortable at the practice.
•Positive comments cover routine care for cats and dogs, along with one check-up for a bearded dragon, and praise the clinic's gentle handling and calm atmosphere.
•One reviewer specifically describes the practice as independent and caring, and another says it was reasonably priced.
•A small number of negative reviews raise concerns about poor phone advice, feeling overcharged through a pet plan, rude or judgemental communication, and dissatisfaction with medication or treatment decisions.

Reviews for Valued Pets Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 112 we track in total. Recent reviews may not be representative of overall sentiment.

Darren Williams

1 week ago

Poor service, been paying into a pet plan for a number of years £33.00 per month and then they turn around and give you duff information over the phone that 2 others vets have said is BS. Buyer beware they will fleece you and give you nothing in return!!!

Gareth

3 weeks ago

Feel really comfortable with the staff at penygraig, really caring and friendly we are always made to feel special. 5star.

BEAUTY 2 BUBBLES

1 month ago

Brilliant with my cat. And Brilliant service

Sian Thomas

Best vets in the area, independent and caring.

Dee Dickens

Took my bearded dragon in for a check up today and they were all lovely. Reasonably priced too. Will definitely go back.

Jane Cugley

7 months ago

This vets practice the staff are horrible. They gave me antibiotics which my dog was allergic to. They would not give me another medicine. I was very ill at the time they were rude and this made me ill. . They refused to operate. I went to another vet would had empathy and compassion. Avoid.

Mel Pritchard

Took my cat to valued vets and they were very polite, informative and excellent service I would advise anybody to go here😃

Adam Cook

Gareth Davies

8 months ago

Angela Thomas

It's been over a year since I took Our molly o.e.s. to see you .She been on strick diet and was told by Julian the vet she seriously needs loss weight on diet food and stop all treats and more exercise. Which I have done and he was so pleased I done shook my hand and said how good molly looked and to keep it up.