Valued Pets Veterinary Practice Ltd

Valued Pets Veterinary Practice Ltd is an independently run practice (opened August 2022). The clinic’s own information lists everything from routine care (vaccines, microchipping, nail clips) through to dental work and complex surgery, plus home visits and animal health certificates for travel. In the latest reviews available to us, owners most often describe calm handling during appointments and detailed explanations, alongside specific examples such as emergency-level dental surgery with a late finish so a dog could go home the same day, and being offered a home visit for end-of-life care.

Services

From the clinic website summary

•Routine consultations
•Vaccinations
•Microchipping
•Nail clips
•Preventative healthcare
•Dental work
•Neutering
•Complex surgery
•Animal health certificates for travel
•Home visits

From the latest reviews available to us (examples of cases owners mention)

•Dental extraction(s) and reconstruction surgery following a serious mouth infection
•Treatment for a hematoma and abscess (reported improvement within 24 hours)
•Support and options discussed around end-of-life care, including an offered home visit

Emergency/out-of-hours (as stated on the clinic website)

•Emergency services are provided through Valley Veterinary Hospital after 6pm on weekdays and throughout the weekend.

Other capability stated in clinic data

•Veterinary Nurse Training facility

People

•Julian (vet / described as veterinary surgeon in reviews): Mentioned for explaining options during a difficult decision, and being involved in complex dental/reconstructive surgery. One recent review describes an interaction with “LULIAN” as judgemental and “foul” in tone during a consultation about an older bulldog’s diet and arthritis.
•Sadie (role not stated in reviews): Thanked by name alongside Julian for involvement in restarting and completing a surgery after a dog’s heart stopped mid-operation.
•Reception/team (not named): Repeatedly described as friendly and informative; multiple owners mention feeling comfortable and that explanations were detailed during appointments (including for kittens and first-time puppy vaccinations).

Reviews

4.8 stars from 98 reviews. The latest written reviews available to us are mostly very positive with one sharply negative account describing poor communication and judgement. “”

•Calm, gentle handling and clear explanations during routine visits (e.g., puppy vaccinations; vet “very informative” with kittens).
•Complex care mentioned: one owner reports full tooth removal and reconstruction surgery for a serious mouth infection, with the team staying late so the dog could be taken home to recover.
•Home-visit option referenced for euthanasia/end-of-life care so the dog could be more relaxed, with the vet described as talking through available options.
•A conflicting experience: one 1-star review alleges a vet was dismissive and judgemental about budget pet food and attributed an older dog’s arthritis to diet; the owner reports the interaction left their mother in tears.

Reviews for Valued Pets Veterinary Practice Ltd

Note: Showing the 5 most recent Google reviews out of 98 we track in total. Recent reviews may not be representative of overall sentiment.

Corina Diaconescu

a month ago

I had an amazing experience at Valued Pets with my Golden Retriever, Winnie. The entire staff is incredibly kind, patient, and gentle with animals, and the atmosphere in the clinic is always calm and welcoming. I especially want to praise the veterinarian, who is not only highly professional but also empathetic, attentive to every detail, and truly dedicated to each furry patient. You can see the passion and respect they have for animals. I wholeheartedly recommend this clinic to anyone who wants the best care for their pets!

Courtney Mason

The vet LULIAN spoke to my mother absolutely foul about her bulldog who is 10 years old. Judged her for buying Aldi/asda biscuits. Said that if you cant afford expensive food for your animals then you should not have them, my mother proceeded to tell the vet that her ex partner of 12 years left her with the dog and everything else in which this vets reply was “ YOU TELL ME THIS STORY ALL THE TIME, WHAT DO YOU EXPECT ME TO DO” excuse me… you’re meant to be understanding and compassionate in your field of work how DISGUSTING! My mother has looked after her the best she could with the money she’s got. That bulldog is my mother’s lifeline, she’s EXTREMELY well looked after and the utmost spoiled and loved in every way. This certain Vet seems to think that old aged dogs do not decline such as arthritis in which he blamed on the food she was buying. Is there a cure or prevention for arthritis for older aging dogs OR even humans!! It’s life when aging just like us humans. but his professionalism was truly truly disgusting. My mother was there for treatment for her ears and was met with unpleasant judgment and foul attitude. If you were thinking of going with this vet, think again you’ll get judged beyond measure. Shame on you valued pets. You don’t even deserve the one star I have to put for how degrading you were to my mother today in which left her in tears. So in conclusion my mother was degraded for her bulldog having bard ears and arthritis. 10 years old mind, all because of the BISCUTIS she feeds her.

Gareth Davies

Feel really comfortable with the staff at penygraig, really caring and friendly were Always made to feel special. 5star.

Gary Gooding

3 months ago

Toby my dog had a serious infection in his mouth and had to have all his teeth out and reconstruction surgery ! Is Hart stopped halfway through the opp Julian and Sadie managed to restart it after 2 minutes and complet the reconstruction surgery Julian is a brilliant veterinary surgeon and Sadie brilliant 👏 and all the team stayed late so I could take him home to recover and he is getting better Words a not enough to express my gratitude 🙏 thank you all at valued vets

Shane Heredge

Really friendly, very informative helped out more than we could have hoped. Gave amazing advice, very professional.. would recommend to anyone.. cheaper than most and you can really tell and feel the love for animals they have.. thank you…

Jason Jefferis

Lovely staff, treated me and my two kittens fantastic. The vet himself was very informative, offering loads of helpful info whilst treating my two with absolute care. I would highly recommend.

sarah king

2 months ago

I have to say how exceptional this vets is. We first registered our lilo as a puppy for her routine jabs. She developed a hematoma and abcess recently and what outstanding service they provide. She's so so much better in 24 hours. We cannot thank these guys enough.

mandy skuse

We would both like to thank the Vet and the amazing staff for all of the time and effort we have recently received with our boy Rubus. They helped us care for him to the very last moment when we finally had to say goodbye. The Vet Julian gave us all the options available to us while we were dealing with this awful situation. When the time came we were offered a home visit so that Rubus was more relaxed. They all acted with the utmost care and professionalism during this bad time. We are truly grateful for the care we and Rubus received and we cannot recommend these kind caring people for you and your pets needs.

Zoe Davies

5 months ago

The most gentle loving passionate of vets. The honest advice is great fully recieved. My little pooch absolutely loved her first visit to you. Reception staff are very friendly and knowledgeable. We have a worn out but happy lil one this eveing. You have our full trust