South Wales Vets, Blackwood

South Wales Vets, Blackwood is part of IVC Evidensia and belongs to a multi-branch clinic that says it has been operating for over 10 years, growing from one site to three. The Blackwood branch is also listed as a veterinary nurse training facility. Recent feedback highlights friendly, caring support for both routine care and difficult end-of-life decisions, alongside some concerns about appointment organisation, reception experience, and value for money.

Services

•General veterinary care and check-ups: routine consultations are a regular theme in reviews, including wellness checks and long-term care for dogs over many years.
•Preventive care: reviews mention annual boosters, kennel cough vaccination, worming supplied through a monthly health plan, and ongoing routine support.
•End-of-life care: owners describe sympathetic support around euthanasia decisions for both cats and dogs, including practical advice and thoughtful aftercare.
•Cremation and memorial aftercare: one owner reports ashes being returned with paw prints, fur clippings, and a card from the team.
•Support during complex or senior care periods: reviews mention advice and support during a dog’s final year, as well as help arranging a quick appointment for a very unwell stray cat.
•Training role: the practice is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named in the public-facing information.

Reviews

South Wales Vets, Blackwood has 4.1 stars from 314 Google reviews.

•Caring support is the strongest positive theme: several owners describe the team as kind, thoughtful, professional, and attentive, including support over many years of care.
•End-of-life care is mentioned in detail: reviews describe sympathetic handling of euthanasia decisions and compassionate aftercare, with one owner praising the presentation of ashes, paw prints, fur clippings, and a card.
•Routine visits are often well received: recent feedback includes positive comments about wellness checks, clear explanations, and friendly staff who put people at ease.
•There are also some clear frustrations: a smaller number of recent reviews mention rushed appointments, reception issues, cancelled or rearranged bookings, and complaints about cost and the value of the monthly health plan.

Reviews for South Wales Vets, Blackwood

Note: Showing the 10 most recent Google reviews out of 314 we track in total. Recent reviews may not be representative of overall sentiment.

njs

1 month ago

Everyone at the vets were amazing. Unfortunately our beautiful weimaraner Rosie was put to sleep. We cannot thank the whole team for the love and support over the last 7 years and 3 months. Always kind thoughtful and caring

diane samuel

2 months ago

Went in for a wellness check, everyoneis friendlyand put everyoneat ease, excellent communication skills. Full explanation of what they were doing. A brilliant service

Fiona Hopkins

Shambolic. Not the fault of the staff who are individually lovely and kind but the are clearly under pressure to cram in appointments which means I'm constantly phoned by them, to rearrange as the date comes closer (despite them always booking in a follow-up appointment before I leave). On the last occasion after booking for his annual booster I was shuffled to a veterinary nurse who then explained she could only give his kennel cough vaccination. On at least one occasion I've made the 30minute journey to be told that my appointment isn't even on the system despite me having the email and text confirmation. It's very bad value for money when I pay over £30 pcm for the pet health club. £360 per annum for worming tablets and a cancelled booster appointment. I'm currently looking for an independent vet practice.

Rachel Owens

3 months ago

Absolutely awful …plz don’t take ur pets here, receptionist was the worst I’ve ever met, and the vets acted like they had somewhere else to be! Disgusting!

Roy Davies

Kungfoopoo

4 months ago

Definitely recommend 👍

Sian Yeoman

5 months ago

Always professional, attentive and caring.

Christopher Davies

6 months ago

The service I received from the staff and vet was excellent having a stray cat to which I had become very attached but was very poorly. The staff helped with a quick appointment, the advice I received was practical and to the point, the staff were very sympathetic when it was decided that it was in the best interests to have the cat out to sleep. I would like to thank all staff involved from r their support .However the cost of cremation was £561 which is scandalous and I have seen prices online of £200, £225, and £239 from specialist organisations. By way of an update I collected the ashes and had a breakdown of the costs, the cremation was actually just over £300 with the remaining costs made up of consultation and euthanasia fees. His ashes were presented very nicely with copies of his paw prints and clippings of his fur together with a very nice card from the team at South Wales Vets

Dania Randall

7 months ago

Very friendly staff, vets are amazing and have seen both my dogs for 11 years, sadly I lost my boy, but the team where supportive with encouraged help and advice in his last year, can’t recommend them enough x