Emergency Vets in Mold

## Summary Meadowbank Veterinary Centre appears to operate as part of **Village Vets** (the clinic website and a recent client review both refer to “Village Vets”). Based on client accounts, the practice is frequently used for **dentistry and surgery**, with examples including a **scale-and-polish with two tooth extractions** and a **recent spay**, plus longer-term care that includes **cancer operations** and **arthritis management** (Librela injections and pain-relief discussion). The clinic also describes **emergency contact arrangements** on its website, and it’s listed as a **veterinary nurse training facility**. Concrete examples owners mention include: - A vet taking time during an **unscheduled consult-style chat** to discuss safe pain relief options for an arthritic dog. - **Post-procedure follow-up**, including a phone call after dental work and detailed aftercare explained by a nurse. - Handling of **larger, strong breeds** in a way that kept the dog calm. - Clean premises and staff who explain options clearly to support decision-making. ## Services - **Emergency care arrangements**: the website states that emergency contact details are provided (including for Meadowbank and other locations). - **Injections for chronic conditions**: regular **Librela** injections were specifically mentioned for canine arthritis. - **Dentistry**: **scale and polish** and **tooth extractions** (two teeth removed in one reported case). - **Routine surgery**: **spaying** is mentioned in a recent review. - **Major surgery/cancer treatment**: one owner reports their dog had **two major operations for cancer**, with strong emphasis on aftercare. - **Hydrotherapy**: one owner reports using hydrotherapy with a “specialist” who was patient. - **Veterinary nurse training facility** (listed in the provided clinic data). ## People - **Peter** (vet, as described by a reviewer): introduced himself on first meeting; kept a dog calm during a dental procedure; called to reassure the owner after the procedure; also pointed out an available offer on the dental treatment. - **Alistair** (mentioned in a spay review): credited alongside his team for surgical care and aftercare. - **Nursing team** (unnamed): owners highlight thorough **aftercare explanations** and experience level, especially around recovery after surgery. - **Reception team** (unnamed): repeatedly mentioned as friendly and welcoming on arrival. ## Reviews **Google rating: 4.9 stars from 172 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Follow-up and aftercare** are repeatedly described (e.g., reassurance call after dental work; aftercare described as “amazing” after major cancer surgeries). - **Clear explanations and shared decision-making**: owners mention vets explaining options clearly to help them choose what to do next. - **Specific procedures with good reported outcomes**: dental cleaning/extractions with quick return to eating and normal behaviour; spay with “best possible care.” - **Comfort with nervous or strong dogs**: one owner with a large bull-breed noted staff were welcoming and the dog remained calm. - **Clinic environment**: multiple reviews mention the practice being clean and staff being welcoming.

## Summary Grange Veterinary Hospital is an RCVS-accredited veterinary hospital with a purpose-built site and “state-of-the-art equipment” stated on its website. It also describes itself as offering 24/7 out-of-hours emergency care and running Pet Health Plans. Recent reviews are mostly positive about day-to-day care (for example, patient handling of a nervous rescue dog, and treatment for a tail wound including shaving/cleaning and antibiotics), but there’s a clear conflict around value and treatment recommendations: a couple of 1-star reviews allege overcharging and disputed dental advice, including one owner saying they were quoted **£915** for extensive extractions that a second opinion did not support. Concrete examples mentioned include: - Sunday staff assessing an injured buzzard and updating the finder that it was transferred to a rescue. - A tail injury appointment where the wound was shaved to access it, cleaned, and antibiotics provided. - Reception staff giving treats and being chatty/helpful (from one detailed review). ## Services Based on the website summary and the latest reviews available to us, services and capabilities mentioned include: - **24/7 emergency / out-of-hours care** (stated on the website). - **Appointments** (online booking mentioned on the website). - **Pet Health Plans** (mentioned on the website; no specific inclusions or prices provided). - **Wound care for dogs**, including shaving fur to access a wound, cleaning, and providing a course of **antibiotics** (review example: tail injury). - **Parasite treatment**, with **flea tablets** mentioned in one invoice description. - **Dentistry**: “scale and polish” and **tooth extractions** are discussed in reviews (with disagreement between the clinic’s recommendation and a second opinion in one case). - **Assessment of an injured wild bird** (a buzzard) and arranging transfer to a rescue, with updates provided (review example). ## Pricing Explicit prices mentioned in reviews: - **£50 consultation fee when registered** (one review states this is the registered rate). - **£125 total** for a visit that included the **£50 fee**, tail wound shave/clean, **antibiotics**, **flea tablets**, and a cleaning solution (itemised in the review narrative). - **£915 quote** for a dog’s dental work including “most of his teeth out” (owner report). - A second-opinion dental outcome elsewhere is described as **£300** for scale and polish plus **2 teeth removed** (included here only as context for the reviewer’s comparison). ## Reviews **4.6 stars from 533 reviews.** Themes below are drawn from the latest written reviews available to us. - **Handling and patience with difficult or nervous pets:** one owner highlights staff being “great and patient” with a Romanian rescue dog; another says their dog “isn’t the easiest of patients” and the team handled him well. - **Clear, practical treatment examples for minor emergencies:** a tail injury was treated with shaving to access the wound, cleaning, and antibiotics; the owner also mentions flea tablets and cleaning solution. - **Wildlife help mentioned:** one review describes staff checking an injured buzzard, keeping the finder updated, and transferring it to a rescue. - **Disputed costs and treatment recommendations (notably dental):** multiple 1-star reviews allege the practice is “about the money,” including claims of charges for things that “never happened” unless a breakdown was requested, and a disputed recommendation for extensive tooth extractions with a **£915** quote that the owner says a second opinion did not support.

## Summary Evans Veterinary Practice describes itself as a family-run, independent mixed practice providing care for pets as well as farm animals and horses. The website highlights walk-in clinics on weekdays plus bookable small-animal appointments, and says out-of-hours emergencies are covered by their own vets (with weekend routine and emergency clinics listed). In recent reviews, owners repeatedly mention support during end-of-life visits (unhurried euthanasia appointments and empathetic staff). There are also clear negatives reported: multiple reviews describe rude/unprofessional front-desk interactions, and one reviewer says they were dispensed out-of-date antibiotics on more than one visit. ## Services Based on the clinic website and reviews, services mentioned include: - Walk-in clinic (no booking needed, as described on the website) - Bookable small-animal appointments (as described on the website) - Emergency out-of-hours cover provided by the practice’s own vets (as described on the website), including weekend emergency clinics (as stated) - Farm animal and equine veterinary services (specialised surgeons mentioned on the website) - Routine vaccination appointments (mentioned in reviews) - Spaying (one owner describes their dog being spayed here) - Euthanasia / end-of-life care (several reviews describe cats/dogs being put to sleep with staff support) - Prescribing/dispensing antibiotics (raised in reviews, including concerns about out-of-date medication) ## People - **James (vet)**: mentioned by name in one review as “helpful and reassuring” during a cat visit. - **A “young vet” and receptionist**: one reviewer describes both as kind and unhurried during a euthanasia appointment, helping make the process more bearable. - **Reception/front desk/office management (unnamed)**: experiences vary sharply—some owners describe staff as kind and empathetic, while others report rudeness, being spoken to harshly during a medication mix-up, and one complaint alleging a manager ended a call. ## Reviews **4.6 stars from 275 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple owners describe compassionate support during euthanasia/end-of-life visits, including being given time and not being rushed. - Positive reports of surgical care: one owner specifically mentions a dog spay and says questions were answered before/during/after the procedure. - Several negative experiences focus on front-desk communication and complaint handling (described as rude/unprofessional). - Medication concerns appear in one review alleging antibiotics were dispensed out of date on more than one occasion.