Medivet Milford Haven

Medivet Milford Haven is part of the Medivet network (a wider group of veterinary practices). Based on the website information and recent client comments, the practice appears set up for routine appointments plus treatment and minor procedures, with access to Medivet’s 24/7 emergency centres overnight (with a stated nationwide emergency consultation fee).

Concrete examples mentioned by owners include an operation for a dog, bandaging a dog’s injured paw, and diagnosing/treating an inner ear infection (including a course of strong steroids). Reviewers also repeatedly describe staff being available for reassurance and questions by phone, and taking time to explain treatment in an understandable way.

Services

• •Surgery/operations (a dog “had an operation recently,” with staff described as professional and supportive).
• •Diagnosis and treatment of illness, including an inner ear infection with a steroid course described in one review.
• •Minor wound care, e.g., bandaging a paw after an injury.
• •Preventive parasite treatments, with flea and worm treatments specifically mentioned by a reviewer.
• •Support for nervous/complex owner needs, with one reviewer describing staff taking extra time to explain and making conversations more accessible.
• •Overnight emergency care (via Medivet 24/7 centres): the website states access to around-the-clock emergency care at one of Medivet’s 27 24-hour centres.

Pricing

• •Overnight emergency consultation fee: the website states a nationwide fee of £130 for consultations between 7pm and 9am at Medivet’s 24/7 centres (with an exception noted for “Medivet 24 Hour Nantwich”).

People

• •Paula: mentioned as “going above and beyond,” including support after a sudden pet loss and providing reassurance/advice when needed (alongside vet nurses and receptionists).
• •Stef / Stefano: credited (along with reception) with helping keep owners calm during a worrying presentation (older dog unstable on legs with head tilt), leading to an inner ear infection diagnosis and treatment plan.
• •Reception and nursing team: repeatedly referenced for being helpful and for taking time to explain things clearly; one reviewer also noted staff were supportive around the owner’s mental health needs.

Reviews

Google rating: 4.9 stars from 87 reviews. “”

• •Staff are frequently described as calm, supportive, and clear in explanations, including making time to answer questions and reassure owners.
• •Owners mention effective treatment outcomes, including a dog improving quickly after treatment and an older dog being assessed and treated for an ear issue.
• •Multiple reviews highlight handling and comfort: being “hands on” with an energetic dog, being good with a rescue puppy, and pets seeming relaxed during visits.
• •Several comments point to support during difficult situations, including compassion shown to owners after a pet’s sudden death.