Dog & Cat Vets in Port Talbot

## Summary Forest Veterinary Group is a veterinary practice that also acts as a veterinary nurse training facility. From the latest reviews, owners most often describe smooth, supportive day-to-day care (including pets staying relaxed during appointments) alongside examples of urgent treatment being arranged quickly—one cat with a “massive infection” had an operation organised at short notice and was home the same afternoon. Practical admin support is also mentioned, such as helping an owner with an insurance claim. A recurring downside is waiting times: one reviewer reported their visit ran “way over” the appointment time. ## Services - Veterinary nurse training facility (explicitly stated). - Surgery arranged at short notice (an operation for a cat with a significant infection was described in a review). - Treatment and advice for ear problems (dog seen for ear concerns; owner given guidance on treatment and what to watch for). - Weight/feeding advice (owner discussed weight concerns and feeding approach with the vet). - Support with pet insurance claims paperwork (one owner said the practice helped sort the claim). - Online appointment booking is mentioned as helpful by a reviewer. ## Reviews **Google rating: 4.8 stars from 289 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Urgent care and quick turnaround:** an owner reported their cat’s infection was treated with an operation arranged at short notice, with the cat home by the afternoon. - **Clear explanations and reassurance:** one owner described the vet listening to concerns (ears and weight) and providing advice on treatment and what signs to look out for. - **Handling and pet comfort:** a reviewer noted their cat stayed relaxed throughout the visit. - **Help beyond the consult:** insurance-claim support is specifically mentioned. - **Waiting time can be an issue:** one reviewer praised the staff but said the wait went far beyond their appointment time.

## Summary Afon Veterinary Centre is a small-animal practice (group ownership isn’t stated in the available information). Reviews describe both routine care and minor procedures, with examples including nail trims for an older cat, booster vaccinations (with weighing and a treat), and an upcoming operation for a dog. Owners also mention practical support outside normal appointments, such as getting reassurance over the phone and being booked in for the next available slot. One reviewer praised the clinical care but reported organisational issues, including a long wait past the appointment time. ## Services Services and situations specifically mentioned in the available information include: - **Cat nail/claw trimming** (reported as quick and low-stress for the cat). - **Vaccination boosters** (including **weighing** and giving a **treat** afterwards). - **Surgery/operation** (type not specified; described as scheduled for the following week). - **Telephone advice/reassurance** about a dog’s problem, followed by **booking an appointment** for the next available day. - **Handling nervous/anxious dogs**, with staff described as patient during the visit. ## People - **Emily and Kim**: named in a review for handling a first-time claw trim for a 14-year-old cat; the owner said it “was over in minutes” and their cat “wasn’t stressed in the slightest.” - **Reception team (unnamed)**: one owner of an extremely nervous dog said the receptionist was “lovely” from arrival, and another reviewer noted being told to wait and then called in after a delay. - **Vet (unnamed)**: described as “superb” during a booster visit (booster given, pet weighed, treat provided) and as kind/patient with a very nervous dog. ## Reviews **Google rating: 4.7 stars from 20 reviews.** Themes below are drawn from the latest written reviews available to us. - **Calm handling for anxious pets:** examples include patience with an “extremely nervous” dog and a low-stress, quick claw trim for an older cat. - **Clear, informative communication:** multiple reviews mention staff being “very informative,” and one describes reassurance given over the phone about a dog’s problem. - **Clinical care praised, operations mentioned:** reviewers reference an upcoming operation and describe the clinical side as “excellent.” - **Occasional organisation/wait-time issues:** one owner reported being called in around **30 minutes after** the appointment time (while still praising the vet’s care once seen).

## Summary Shepherds 'The Vets' Ltd describes itself as an **independent** practice with **over 50 years’ experience**, and notes **Royal College of Veterinary Surgeons (RCVS) accreditation**. The website highlights routine care plus add-on services like a **Premier Pet Care Plan**, **nurse clinics**, and **K‑Laser** therapy, and states there is a **24/7 emergency service for registered clients** (delivered via their hospital branch). From the latest reviews available, owners frequently mention **quick appointment availability** and vets **offering treatment options**. A repeated negative theme is **front-desk/reception interactions** (e.g., being spoken to abruptly, issues around collecting supplies like syringes/needles, and being left waiting at the door in heavy rain). One detailed review also alleges **prolonged diagnostics and treatment before euthanasia**, which the reviewer felt was not in the pet’s best interests—this sharply conflicts with other reviews describing helpful, thorough care. ## Services Website-listed services: - **Premier Pet Care Plan** - **Nurse clinics** - **K‑Laser** therapy - **Vaccinations** - **Weight management** - **Neutering information** - **Dental disease and management** - **EU travel** paperwork/services - **Cremation and burial options** - **Repeat prescriptions** ordering - **Pet food** ordering Services described in reviews: - **Vaccinations/boosters** (“kneedles,” boosters) - **Repeat medication** provision - **Diagnostic work-ups** including **X‑rays**, **abdominal ultrasound**, and **blood tests** (as described by one reviewer) - **Overnight hospital stays** (as described by one reviewer) - **Emergency appointments** (as described by one reviewer) - **Pain relief medication** (Metacam mentioned) - **Euthanasia** (discussed in a review) Emergency care (as stated on the website): - **24/7 emergency service for registered clients**, provided via the practice’s hospital branch. ## Pricing Only prices explicitly mentioned in reviews: - One reviewer states they spent **“two thousand pounds”** on diagnostics/treatment over a period of weeks (X‑rays, ultrasound, blood tests, overnight stays, emergency appointments, medications). - The same reviewer alleges euthanasia was **£80**. ## People - **Daisy (vet)** — mentioned by name in a review describing a **welcoming, thorough examination**, along with administering **boosters** and arranging **repeat medication**. (Several reviews comment on **reception staff**—both positively and negatively—but only negative experiences are described in detail, including being spoken to abruptly and handling of appointments/supplies.) ## Reviews **Google rating: 4.2 stars from 117 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Speed and access:** multiple reviewers mention **quick appointments** and being able to get seen when other practices had waits. - **Clinical care and communication:** some owners say the team **explains options for treatment** and is **thorough** in examinations; routine preventive care like **boosters/vaccinations** is specifically mentioned. - **Reception/service issues (recurring):** several low-star reviews focus on **front-desk interactions**, including feeling spoken to rudely, problems when collecting supplies (e.g., being given a syringe without a needle), and being left waiting outside until opening time in bad weather. - **Serious complaint about case handling and costs:** one detailed 1‑star review describes repeated visits for a cat after suspected trauma, multiple tests and stays, and ultimately euthanasia; the reviewer felt their pet suffered unnecessarily and describes the care as “up selling.” This stands in contrast to other reviews describing the practice as helpful and professional.