Usk Veterinary Centre

Usk Veterinary Centre is a long-established IVC Evidensia practice with more than one branch, founded over 60 years ago. It highlights preventative healthcare through the Pet Health Club, and structured clinic information also lists emergency veterinary services and status as a veterinary nurse training facility. Recent feedback is mostly positive about calm, thorough appointments, gentle handling and a clean, welcoming setting, though one reviewer reports a poorer recent run of visits with unclear treatment rationale.

Services

• •Preventative healthcare: The practice promotes the Pet Health Club as part of its preventative care offering.
• •Consultations for cats and dogs: Recent reviews mention visits for cats, puppies and adult dogs, with comments about gentle handling, informative staff, time taken to answer questions, and care taken to read across notes from a previous vet.
• •Ongoing condition support: Reviews include a specific example of diabetic support, with Jackie named as helping with a dog's care. Another review mentions recommendations for monthly injections and daily tablets, although that owner felt the reason for treatment was not clearly explained.
• •Emergency veterinary services: Emergency care is listed in the structured clinic information.
• •Veterinary nurse training facility: The clinic is also listed as a veterinary nurse training practice.

Pricing

No published pricing information is currently available for this clinic.

People

• •Stephen Holland (vet): Praised in reviews for clear explanations, consistency, caring support, and trying to keep costs manageable in one dog's treatment.
• •Jackie (diabetic nurse): Credited alongside Stephen Holland for diabetic support, clear communication and a very helpful approach.
• •Wider team: Recent reviewers describe the team as welcoming, informative, professional and gentle with pets.

Reviews

Google rating: 4.7/5 from 237 reviews. Recent feedback is largely very positive, with a small amount of criticism around communication and treatment clarity.

• •Many reviewers describe the practice as friendly, welcoming and professional, with several long-term clients saying they trust the team and have used the practice for years.
• •Appointments are often described as unhurried and thorough, including taking time to review transferred notes and answer questions properly.
• •Reviews also highlight the environment and handling, with praise for cleanliness, easy parking, a calm feel inside the building, and thoughtful details such as a separate cat area with clean blankets and feline pheromone spray.
• •A notable negative review describes a decline over the last 6-12 months, with concern about disinterested clinicians, suggestions of ongoing injections and tablets without a clear explanation, and a £105 visit that the owner felt did not resolve the issue.