Specialist Vets in Cowbridge

## Summary Medivet CowbridgeWest Farm Veterinary Clinics Ltd is part of the Medivet group (a corporate veterinary network). Reviews describe a practice geared toward routine care and common procedures, with multiple owners specifically mentioning clear explanations and supportive aftercare. Concrete examples from the latest reviews include neutering with guidance on medication and wound checks, a registration/check-up appointment for a puppy where advice was given to first-time owners, and reports of prompt, easy booking. The website information also highlights access to around-the-clock emergency care via Medivet’s 24-hour centres, with a stated nationwide overnight emergency consultation fee. ## Services - **Routine consultations and check-ups**, including a **registration check-up for a puppy** (owner mentions thorough exam and advice). - **Neutering** (owners describe pre-op, procedure-day care, and aftercare at home, including medication instructions and wound-check guidance). - **Care for cats and dogs** (both species are explicitly mentioned in reviews). - **Overnight emergency care access (via Medivet 24-hour centres)** as described on the website. ## Pricing - **Overnight emergency consultation fee:** **£130** for consultations **between 7pm and 9am** (website-stated nationwide price). ## People - **Hayley** (role not stated): mentioned for **talking owners through neutering procedures**, **home medication**, and **how to check the wound** during recovery. - **Rachel** (vet): described as **knowledgeable and thorough** during a puppy registration check-up, giving **practical advice** to first-time owners. ## Reviews **Google rating:** 4.7 stars from 183 reviews. “Themes below are drawn from the latest written reviews available to us.” - **Clear explanations and guidance:** owners mention being talked through procedures and at-home care (medication and wound checks after neutering). - **Aftercare support:** one review highlights outstanding follow-up support even once the pets were back home. - **Efficient admin and booking:** “easy to book” and “prompt and efficient” service are specifically mentioned. - **Pets coping well with visits:** multiple owners describe pets being relaxed or happy to attend (wagging tail; not nervous).

## Summary South Wales Equine Vets is an equine-only practice (horses and ponies) with a strong mix of feedback: many owners describe supportive, thorough clinical care (including dental work, vaccinations and end-of-life support), while a minority report serious frustrations around responsiveness and account/billing administration. Concrete examples mentioned by owners include: - Field visits for injuries and emergencies (e.g., a pony kicked; a mare that had gone down), including attempts to help a horse get back up. - End-of-life care where the vet stayed throughout the process; one owner also reports receiving a sympathy card afterwards. - Follow-up after treatment: one owner describes the vet checking in “every other day” with updates. - Dental investigation for weight loss that found “2 broken teeth” and treatment to make the horse comfortable. ## Services Services and situations explicitly referenced in the available information include: - Equine call-outs/visits for unwell or injured horses and ponies (e.g., kicked pony; horse “poorly”; mare that had gone down). - Euthanasia (PTS) with the vet staying throughout the process (also mention of a nurse attending one visit). - Vaccinations: flu jabs are specifically mentioned. - Dentistry: examination for weight loss leading to identification of broken teeth, with treatment to make the horse comfortable. - A “health club/health plan” for horses is mentioned and was explained during a visit (details of what it includes aren’t provided in the available text). ## People Named people mentioned by reviewers: - **Cerys (vet)**: repeatedly described attending difficult call-outs (kicked pony; mare down; euthanasia). Owners mention her staying throughout PTS, being “patient” and “non-judgemental,” trying to help get a horse up, sending a sympathy card, and providing frequent follow-up (“updates… every other day”). - **Hannah (vet)**: mentioned for helping with a mare and “checks in on her whenever we speak.” - **Duncan (vet)** and **Lucinda (vet)**: credited with a thorough work-up for an older horse losing weight, identifying “2 broken teeth,” and addressing comfort; one reviewer also says Duncan explained things well. - **Ryan (manager)**: one reviewer reports he “refuses to talk to customers” and links this to an account being closed and disputes about records and payments. - **Unnamed nurse**: present at a second visit for PTS and described as “great.” ## Reviews **Google rating: 4.6 stars from 58 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Strong praise for end-of-life support and bedside manner:** multiple reviews describe vets staying throughout euthanasia and being supportive during distressing situations; one owner mentions receiving a condolence card afterwards. - **Follow-up communication is highlighted by some owners:** examples include check-ins and “updates… every other day” during recovery. - **Preventive care noted as efficient:** one review mentions being “very quick” for flu vaccinations and taking time to explain the practice’s horse health club/plan. - **Thorough problem-solving in at least one complex case:** a weight-loss investigation led to identifying broken teeth and making the horse comfortable. - **Serious complaints from a minority about responsiveness and administration:** one reviewer alleges long waits while a horse “thras[h] around for hours,” disputes over records/payments, and problems with the health plan (horses removed from the plan without consent).