Specialist Vets in Fishguard

## Summary Fishguard Veterinary Services Ltd is an independent, family-run practice led by Dr Andrew Clemence and Dr Angus Clemence. It’s set up for a wide mix of cases, treating pets as well as farm and equine animals, and operates from a newer purpose-built building with stated “state of the art equipment.” Decision-relevant signals from the latest reviews include: - Same-day and immediate urgent access is mentioned multiple times (including an emergency appointment for a non-registered puppy after raisin ingestion). - Clients describe vets taking time to explain options and involve owners in decisions (e.g., “explained everything clearly and involved us completely”). - End-of-life support is specifically described, with staff offering patience and care during euthanasia for an older dog. - Multiple reviewers explicitly value that it’s independent/family-run, alongside comments about efficient organisation and a clean environment. ## Services - Small animal care for pets (dogs are specifically mentioned in reviews). - Farm animal and equine care (listed on the clinic’s website summary). - Emergency veterinary services (listed in clinic data; reviews also describe immediate emergency appointments, including for a toxin ingestion case). - Walk-in clinic (listed on the website summary). - Repeat prescriptions service, including click-and-collect (website summary). - Veterinary Nurse Training facility (listed in clinic data). - Purpose-built premises and “state of the art equipment” (website summary). ## People - **Dr Andrew Clemence** (practice lead/owner; role stated on the clinic website). - **Dr Angus Clemence** (practice lead/owner; role stated on the clinic website). - **Alfie** (clinician seen by a reviewer; role not stated): described as calm, clear in explanations, and involving the owner throughout the dog’s care. Across the team, reviewers repeatedly mention staff being willing to discuss an animal’s needs in detail and staying patient with stressed or emotional owners during difficult visits. ## Reviews **Google rating: 4.8 stars from 251 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent access when it matters:** immediate emergency appointments are described, including for a puppy that ate raisins and for visitors who weren’t registered. - **Clear explanations and shared decision-making:** owners mention being fully involved in care and having things explained clearly. - **Support during emotionally difficult situations:** one review describes staff patience and care while saying goodbye to an elderly dog. - **Operational basics noted:** easy online registration/booking, clean premises, and efficient running are specifically mentioned. - **Independence matters to clients:** several reviewers explicitly call out that the practice is independent/family-run as a positive.

## Summary The Oak Veterinary Group Surgery & Rehabilitation Centre treats both pets and farm animals, and is listed as a veterinary nurse training facility. The clinic also references a Pet Health Club where consultations are included (as stated in the clinic’s own information). Recent reviewers most often describe straightforward communication about treatment options and costs (including future visits), and several mention being fitted in at short notice for urgent problems—even when not registered. Concrete examples from the latest reviews include: - A cat with a lifelong condition, where the owner says the practice was upfront about options and costs on the day and for future care, with “no surprise costs”. - Same-morning help for an emergency dog visit despite the owner not being registered. - Late-notice treatment after a dog cut a foot, with the vet “doing a great job” and the price described as good. ## Services - Veterinary consultations (mentioned via the Pet Health Club including consultations). - Treatment for both pets and farm animals (from the clinic website summary). - Urgent/same-day appointments mentioned in reviews (e.g., emergency visit seen the same morning; late-notice appointment for an injured foot). - Care for ongoing/chronic conditions (a reviewer describes a cat with a lifelong condition requiring continuing visits/treatments). - Surgery & rehabilitation are indicated by the clinic name, but specific procedures or rehabilitation therapies are not described in the available website summary or reviews. - Veterinary nurse training facility (listed in the clinic’s structured data). ## People No individual clinicians are named in the available information. Reviewers repeatedly mention: - Reception staff, nurses, and vets giving a “warm reception” and being welcoming. - Clear, upfront explanations of treatment options and costs (including future visits/treatments), which one owner contrasted with a previous negative experience elsewhere. - Handling anxious situations well for owners dealing with a “poorly” pet, with one dog reportedly happy to come into the practice. ## Reviews **4.9 stars from 86 reviews.** The latest written reviews available focus on urgent access, clear cost discussions, and how owners felt treated by the team. **Themes below are drawn from the latest written reviews available to us.** - **Urgent care at short notice:** examples include a same-morning emergency appointment for an unregistered dog and a late-notice visit for a cut paw. - **Upfront costs and options:** one owner says the practice wasn’t cheap but explained costs for the day and future treatments, with “no surprise costs.” - **Welcoming experience:** multiple reviews highlight reception staff, nurses, and vets being friendly; one owner notes their dog “bounds into the practice” as if visiting a friend. - **Value comments vary by reviewer:** some describe the price/cost as good, while another explicitly says it “isn’t cheap” but worth it for the advice and understanding.