Priory Vets Cardigan

Priory Vets Cardigan is a small-animal practice in Cardigan and part of the IVC Evidensia group. Reviews commonly highlight quick access for urgent problems alongside routine care, with owners often praising calm handling, friendly staff, and thoughtful follow-up. Recent feedback also points to compassionate support during difficult visits, while concerns about cost remain a recurring theme for some clients.

Services

•Urgent and same-day care: Owners regularly mention being seen quickly for acute problems, including ear infections, ear haematomas, and other worrying episodes, with one Saturday case previously reported as being seen within 90 minutes of calling.
•Routine and preventive care: Reviews refer to routine health checks, general consultations, and follow-up discussions around ongoing care.
•Treatment for ear and other common conditions: Ear problems are a repeated example, including medication for infection and prompt treatment for an ear haematoma. More recent feedback also mentions investigation of reduced appetite in an older cat and successful treatment plans for dogs with ongoing issues.
•Dentistry and pre-operative checks: Dental treatment, including possible tooth extractions, and pre-surgical wellness checks are mentioned.
•Support for anxious pets and difficult visits: Several owners praise the calm, kind approach taken with stressed dogs, and recent feedback also highlights compassionate care when cats were being put to sleep.
•Out-of-hours arrangements: One long-term client notes that the emergency out-of-hours provider is in Carmarthen, around 26 miles from Cardigan, and found the travel time a concern.

Pricing

No published pricing information is currently available for this clinic, and recent reviews give mixed feedback on value, with several owners describing the practice as expensive.

People

•Lowri: Praised for dealing quickly with an urgent ear haematoma and for calling later to check the dog was doing well.
•Rebecca: Thanked, alongside Lowri, for helping during a worrying emergency while the owner was away from home.
•Wider team: Reviews regularly describe the vets, nurses, and reception staff as friendly, knowledgeable, efficient, and caring.

Reviews

Priory Vets Cardigan has 4.6 stars from 365 Google reviews.

•Many recent reviewers describe the team as friendly, welcoming, knowledgeable, and professional, with praise for both everyday appointments and more stressful situations.
•Urgent care remains a strong theme, including help during emergency episodes and prompt attention for pets with worrying symptoms.
•Owners also speak warmly about the practice’s manner with animals, including calm handling and compassionate support during end-of-life care.
•Cost is the clearest source of criticism in recent feedback: several reviewers say the practice is expensive, and a small number raise concerns about transparency of charges or feeling pressured around treatment or pet plan discussions.

Reviews for Priory Vets Cardigan

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Reviews from pet owners who enquired with Priory Vets Cardigan through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 365 we track in total. Recent reviews may not be representative of overall sentiment.

Debbie Straiton

1 week ago

M O'Connor

I took out cat aged 14 in as it wasn’t eating and the senior vet couldn’t find any overt problems . It was very good. However I baulked at the cost of a same day blood test at £500.

Roberta Mason

4 weeks ago

Excellent vet practice (both cardigan and Crymych). We have had 2 dogs with them. Great helpful and knowledgeable staff, nice environment. Very friendly.

Judy Barber

1 month ago

Friendly and efficient

Carol Humphries

Priory Vets Cardigan is a very welcoming place to visit. The team there are helpful, friendly and care for the pets with real feeling. I have 3 cats and in the past another 2 have been sadly put to sleep. The kindness shown to my cats at this time was amazing. It gave me a lot of comfort at the time. Can't recommend Priory Vets enough.

Marian June Akin

8 months ago

Excellent service, but very expensive making treatments unaffordable to less well off people.

Johanna Bridge

China Rochford

I am extremely unhappy with my recent visit and feel financially exploited. I attended after receiving a text inviting my dog, Noodle, for a £24.99 health check. I left being charged £78.81, which I do not believe was reasonable, justified, or transparent. From the outset I felt pressured to sign up to the practice’s pet plan, which I declined. This pressure has occurred on previous visits and is inappropriate, particularly when clients have clearly expressed financial limitations. I explained that Noodle had been wormed and treated for fleas only days earlier using licensed medication purchased from Pets at Home. Despite this, I was advised to purchase three months’ worth of additional flea, worm and mite treatment. When I questioned this, I was told that medication not bought from a vet was “probably not effective” — a claim I strongly dispute and which felt misleading and dismissive. I was also deeply concerned by how quickly steroids were suggested, without a clear diagnosis or adequate explanation. Prescribing steroids so readily, particularly during what was presented as a routine health check, did not feel clinically justified. I made it clear that both my partner and I are currently undergoing cancer treatment and are living on very limited benefits. This was seemingly ignored, and upselling continued regardless. I left feeling that revenue took priority over listening, ethics, and genuine care. I did not feel respected, supported, or treated fairly, and I would not recommend this practice based on my experience.

Carolyn Jones

First class service .Excellent staff .Very happy client

Clare Daneski

9 months ago

Always impressed by the care, time and professionalism of all practitioners and staff