Medivet Pembroke

Medivet Pembroke is part of the Medivet veterinary group rather than an independent practice. From the information available, the clinic appears set up for both routine consultations and urgent same-day problems, with owners describing swift appointments for issues like a cat’s facial abscess and a dog needing treatment while away from home. Clients also mention vets taking time to explain options and costs in advance, and being patient in situations that need extra care—such as answering an anxious child’s questions during a first visit, or waiting while an owner retrieved an EU pet passport to complete sign-off.

Services

• •24-hour emergency care is offered, with a stated out-of-hours consultation fee applying overnight (see Pricing).
• •Assessment and treatment of infections/abscesses (a cat with a facial abscess that burst was seen and treated).
• •Medication provision for travel (medication needed for a crossing was supplied).
• •Pet travel documentation support (an EU pet passport was checked and “sign-off” completed, per a reviewer).
• •Mobility pain screening: the website source mentions a FREE Mobility Pain Check promotion running until 30 November (no further details provided).

Pricing

• •Out-of-hours emergency consultation fee: £130 (stated as a nationwide fee), applicable between 7pm and 9am.

People

• •Paula (role not specified) is mentioned by name in reviews; one owner says she takes time with a nervous dog and works to keep him calm.
• •Vets are described as patient and explanatory in specific scenarios, including
• •taking time to answer an autistic child’s questions during a first visit
• •discussing “various treatment options” and being upfront about what’s involved and the costs
• •waiting while an owner retrieved an EU pet passport so paperwork could be completed

Reviews

Google rating: 4.7 stars from 186 reviews. “”

• •Communication and patience: owners mention staff answering lots of questions, taking time with nervous pets, and not rushing consultations.
• •Speed of access when needed: multiple reviews describe being fitted in quickly or given a swift appointment for a pet that needed attention.
• •Clarity on options and costs: one reviewer specifically highlights discussions of treatment choices and being upfront about costs.
• •Friendly front-desk and clinical team interactions: several reviews call out receptionists and vets as approachable, helpful, and efficient.