
Medivet Pembroke, located in the town of Pembroke, Wales, stands out as a highly rated veterinary clinic with a commendable 4.7-star rating from 185 Google reviews. This high rating, coupled with a substantial number of reviews, indicates a strong level of customer satisfaction and reliability.
Customer feedback consistently highlights the clinic’s exceptional service and compassionate care. Reviewers frequently mention the friendly and professional staff, with specific praise for their attentiveness and dedication. For instance, Shirley Hammond-Williams, a long-term client, has been bringing her cats to the clinic for over 20 years and appreciates the consistent quality of care. Another reviewer, Michelle Pugh, commends Paula, a staff member, for her calming approach with nervous animals, which emphasizes the personalized care offered by the clinic.
Medivet Pembroke also receives accolades for its responsiveness and efficiency, particularly in urgent situations. Bret G notes the clinic’s flexibility in accommodating last-minute appointments, while Gloria Watts recounts a positive experience obtaining prompt care for her dog during a holiday visit.
The clinic is transparent about its treatment options and associated costs, as highlighted by Nicola Sly, who appreciates the upfront communication and detailed discussions regarding her pet’s care.
Overall, Medivet Pembroke is highly recommended for its first-class service, compassionate staff, and commitment to providing excellent veterinary care. Whether for routine check-ups or urgent needs, the clinic's dedication to animal welfare and client satisfaction is evident.
Note: Showing the 5 most recent Google reviews out of 186 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
My son is autistic and was very anxious when we moved house and his get got a facial abscess that burst, The vet fit him in and not only was great with our cat but he answered all of my sons questions and wasn't put out doing so. So for us our very first visit to the vet was very positive and Aslan is on the mend.
a month ago
Lovely and very caring staff in Pembroke, Would not go anywhere else with my fur babies x
2 months ago
Great vets, friendly and helpful staff 👍
2 months ago
Really friendly, efficient and knowledgeable staff.
2 months ago
Always caring, informative and professional. I can't rate medivet enough. Great communication. Giving my cat the best possible care..
in the last week
Got me in with time to spare for ferry crossing, and its needed medication to make the crossing. Thought that I'd left my EU pet passport at home, fortunately not, but veterinarian was very patient while I retrieved the passport and hung around to sign-off.
a week ago
I really cannot fault Medivet in Pembroke. As always, they were kind and compassionate with my pet, happy to discuss various treatment options and up front about what was involved and the costs. First class service.
2 months ago
Have been bringing my cats to this practice for over 20 years. Always happy with the quality of help/ advice/ treatment given and the friendly service from everyone. No plans to go anywhere else!
5 months ago
During our holiday in Pembroke our little dog required attention. On contacting the practice we were provided with a swift appointment and the treatment she received was excellent. Friendly, helpful and approachable vet and receptionist. Would highly recommend.
5 months ago
Paula takes time with my nervy dog and always tries to keep him calm, highly recommend
