Cross Hands Vets4Pets Ltd
Vets in Cross Hands, Carmarthenshire
Cross Hands Vets4Pets Ltd – Vets in Cross Hands
Clinic Overview
Cross Hands Vets4Pets Ltd operates under the Vets4Pets brand. Based on clinic data and recent owner reports, it appears set up for routine care as well as more complex surgical cases: one owner describes their cat being treated with multiple surgeries, with the team sending regular emails, photos, videos and updates throughout. Other owners mention procedures including leg amputation for cancer and castration, plus being able to arrange and collect prescribed medication the same day. Clinic data also lists this practice as a Veterinary Nurse Training facility and offering emergency veterinary services (24/7 or extended hours).
Services
Services and capabilities mentioned in available information include
- •Surgery: multiple operations on a cat (with step-by-step updates); leg amputation mentioned in connection with a “rare cancer”.
- •Neutering: castration for a dog, including accommodating a booking when another practice cancelled.
- •Parasite treatment: flea diagnosis and flea-killing tablets supplied for two dogs (owner review).
- •Prescriptions/medication supply: arranging a medication collection and providing a prescription for pickup later the same day (owner review).
- •Emergency veterinary services: listed in clinic data as 24/7 or extended hours (no further detail provided).
- •Veterinary Nurse Training facility: listed in clinic data (no further detail provided).
Pricing
- •One owner reports being charged £230 for flea-treatment tablets for two small dogs and felt this was poor value compared with over-the-counter options.
- •Another owner says “prices seem reasonable”, suggesting mixed experiences on cost.
People
- •Emma (vet; described as leading “Emma and her team”): credited by one owner with saving their cat after other vets suggested euthanasia, carrying out multiple surgeries and providing clear explanations before each operation, alongside frequent written and video/photo updates.
Reviews
4.6 stars from 147 reviews. The latest reviews available describe both complex surgical care and routine visits, with occasional dissatisfaction about costs for straightforward treatments. “”
- •Complex case management and surgery: multiple surgeries with frequent progress updates; leg amputation mentioned for cancer.
- •Communication and time in consults: owners mention things being explained properly, not feeling rushed, and being kept informed “every step of the way.”
- •Helpfulness and efficiency: examples include accommodating a castration booking at short notice and arranging medication/prescription pickup later the same day.
- •Cost concerns in some cases: one repeated review focuses on a £230 flea-treatment bill and feeling “ripped off,” contrasting with others who describe pricing as reasonable.
Special Services
Location
Inside Pets at Home, Cross Hands Retail Park, Llandeilo Rd, Cross Hands, Llanelli SA14 6NB, UK
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Animals Treated at Cross Hands Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Cross Hands Vets4Pets Ltd
Opening Hours
Hours
Reviews for Cross Hands Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 147 we track in total. Recent reviews may not be representative of overall sentiment.
Bev
in the last week
Absolutely amazing vet! Emma and her team saved my baby boy, Lynx, from being put down where other vets said there was nothing else that could be done. Emma healed him back to health, with multiple surgeries and her team made me feel like family and gave me regular emails, photos, videos and updates. I was kept updated through every step of the way, as well as clearly advising me what was going to be done at every operation. I have absolutely no doubt that Lynx would not be here today without Emma's surgical hands and knowledge and I owe her so much for him being back to his happy self. I highly recommend her and her team for anything. Thankyou Emma! ❤️
Irene Vickers
3 weeks ago
Always found staff very helpful and efficient. Prices seem reasonable
Julie Powell
2 months ago
Wonderful vets. Always do their absolute best for the animals. Very skilled and knowledgeable.
Jean
2 months ago
Took my small dog to vet as scratching a lot, lady vet said he has fleas, my two dogs had been on ferry in a kennel so must have got fleas from there she recommended tablets to kill fleas, I said please give me the same for my other small dog as they sleep together , I was charged £230 and felt ripped off could have just got flee treatment over the counter for much less money
Jean
a week ago
Took my small dog to vet as scratching a lot, lady vet said he has fleas, my two dogs had been on ferry in a kennel so must have got fleas from there she recommended tablets to kill fleas, I said please give me the same for my other small dog as they sleep together , I was charged £230 and felt ripped off could have just got flee treatment over the counter for much less money
Carrolla Jones
4 months ago
Outstanding vets – by far the best we’ve experienced, and we’ve tried other practices in the area. The difference here is clear: the team are caring, professional, and genuinely compassionate with both pets and owners. They explain everything properly, never rush you, and you always feel your animals are in safe hands. The right questions and information will always lead to the best care. To fellow pet owners: keep your insurance active, and choose cover that pays per illness per year, not just per incident. Pets aren’t an obligation, but once you have them, they deserve the very best care – just like a car needs regular maintenance. We’ve seen first-hand how costly treatment can be, and we were lucky our insurance allowed our pet to receive gold-standard care when it mattered most. This practice sets the standard for both expertise and empathy. From the warm welcome at reception to the treatment in the consulting room, the service here is exceptional. I wouldn’t trust my pets with anyone else.
Carrolla Jones
a month ago
Outstanding vets – by far the best we’ve experienced, and we’ve tried other practices in the area. The difference here is clear: the team are caring, professional, and genuinely compassionate with both pets and owners. They explain everything properly, never rush you, and you always feel your animals are in safe hands. The right questions and information will always lead to the best care. To fellow pet owners: keep your insurance active, and choose cover that pays per illness per year, not just per incident. Pets aren’t an obligation, but once you have them, they deserve the very best care – just like a car needs regular maintenance. We’ve seen first-hand how costly treatment can be, and we were lucky our insurance allowed our pet to receive gold-standard care when it mattered most. This practice sets the standard for both expertise and empathy. From the warm welcome at reception to the treatment in the consulting room, the service here is exceptional. I wouldn’t trust my pets with anyone else.
Ruth Rafferty
3 months ago
Vets4Pets Crosshands is the best vets we have ever experienced by a very long way. Emma and her Team are absolutely amazing, so friendly, kind and accommodating and fantastic at what they do. They are five times further away than our local vets and we keep trying to find somewhere closer but keep going back to Crosshands after disappointing experiences elsewhere. We've even considered moving house. Nothing is too much trouble for them and they go out of their way to accommodate your needs, wishes and anxieties. It's sadly rare to find a practice with excellent customer service and excellent expertise as well. I'm actually trying to hold back from gushing too much as I don't want to sound insane, but these guys have got us through some really difficult times and I'm tearing up as I write. [Pic of Kitkat, 5 years ago today after she had her leg amputated due to a rare cancer]
Josie Lockett
12 months ago
Vets4pets cross hands were able to fit my dog Sully in to be castrated when our local vets cancelled last minute. From the moment I spoke to them on the phone, they were absolutely amazing. The reception staff were SO friendly and helpful & the vets & nurses were all so lovely and made such a fuss of Sully which was so reassuring. I’m gutted this vets is an hour from me as I would love for it to be our local. Thank you all so much for taking such good care of Sully ❤️
Trudy Rainton
a year ago
I visited recently, I don’t have my own pets registered with this practice but some of our cattery customers are registered with this practice. I contacted them to arrange collection of some medication for one of our cattery guests. The staff were really helpful and felt with my enquiry and I collected the prescription later that day. Really helpful , friendly and efficient, thank you
