Shepherds 'The Vets' Ltd, located in Port Talbot, is a veterinary clinic that offers emergency veterinary services, including 24/7 or extended hours care. With a Google Maps rating of 4.2 stars from 117 reviews, the clinic has a mixed reputation among pet owners.

Several positive reviews highlight the clinic's friendly staff and efficient service. Maria Cretu, for example, praised the clinic for its quick appointment scheduling and pleasant staff, giving a 5-star rating. Rhiannon James also left a 5-star review, noting the fantastic service and helpfulness of the staff, although she humorously mentioned her cats' dislike of vet visits. Lynda Barrett appreciated the welcoming nature of the staff and the thorough examination her pet received, expressing relief at finding a vet taking on new clients.

On the other hand, some experiences have been negative. Sarah LB shared a distressing account of her cat's treatment, describing a prolonged and expensive process that she felt was more about profit than care, resulting in a 1-star review. Allan Cox also rated the clinic 1 star due to a poor reception experience, recounting being left in the rain with his dog and feeling the staff lacked empathy and professionalism.

While the clinic has numerous positive reviews, these negative experiences highlight areas for improvement, particularly in client communication and reception service. Potential clients might consider these varied experiences when deciding on veterinary care in Port Talbot.