Afon Veterinary Centre, located in Pontardawe, West Glamorgan, is a well-regarded establishment with a commendable 4.7-star rating based on 22 reviews. The clinic is noted for its friendly and communicative staff, as highlighted by multiple reviewers. Clients appreciate the staff's ability to provide clear explanations and explore cost-effective options, which is significant given the general perception of veterinary services as costly.

The reviews reflect a predominantly positive client experience, with four out of five reviews awarding five stars. Liam Webster, a recent reviewer, commended the clinic for its friendly staff and transparent communication, noting their willingness to suggest cheaper alternatives when available. Bianca Bishop praised the compassionate service provided during a difficult time, highlighting the staff's empathy and support.

Susan Prosser echoed these sentiments, describing the staff as very friendly and understanding. David Stone appreciated the clinic's excellent knowledge and non-judgemental approach, emphasizing their ability to quickly diagnose and treat his dog's symptoms while minimizing costs.

However, not all feedback is positive. A review from five years ago by R R noted dissatisfaction with a male vet's rough handling of a cat and perceived pressure to purchase additional services. This singular negative experience contrasts with the generally positive feedback but serves as a reminder of the importance of consistent care quality.

In summary, Afon Veterinary Centre is highly regarded for its friendly and knowledgeable staff, with most clients expressing satisfaction with the service provided. While one negative review suggests room for improvement, the overall impression is one of a compassionate and competent veterinary practice.