Two sleeping cats

Forest Veterinary Group

Vets in Neath, West Glamorgan

4.5 rating

Forest Veterinary Group – Vets in Neath

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Forest Veterinary Group, located in Neath, is a well-established veterinary clinic that offers a range of services, including emergency veterinary care and a veterinary nurse training facility. The clinic boasts a commendable rating of 4.5 stars based on 429 reviews, indicating a generally positive reputation among its clientele.

However, the written reviews present a more nuanced picture. Several reviews express dissatisfaction, particularly regarding pricing and customer service. Reviewers Lucy Thomas and Katie Thomas, both awarding one star, criticize the clinic for what they perceive as a focus on financial gain over animal welfare. They mention experiences of unnecessary testing and high costs, leading them to seek services elsewhere. Similarly, Wayne Joseph echoes these sentiments, highlighting the high prices for medication and treatment compared to other clinics.

On the other hand, there are positive experiences noted as well. Emma Jones, in her five-star review, appreciates the clinic's prompt response and effective care when her dog suffered a wasp sting. Trish Hunt provides a mixed review, acknowledging both positive past experiences and recent disappointments, particularly in administrative handling and customer service, which ultimately led to her seeking another provider.

While the clinic's overall rating suggests a strong reputation, these reviews highlight areas for potential improvement, particularly in pricing transparency and customer care. Despite some negative experiences, the clinic's ability to provide emergency services and their role in training veterinary nurses remain significant aspects of their service offerings.

Special Services

Emergency Services

24/7 emergency care available

VN Training

Veterinary nurse training provided

Location

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