Camlas Petcare Vets

- Routine and preventive care: consultations, vaccinations, parasite control, neutering, microchipping, six-month health checks and nurse clinics, including blood pressure checks. - Diagnostics and imaging: diagnostic testing, X-ray and ultrasound. Recent reviews mention a same-morning appointment for a small dog, with an ultrasound for a bladder concern offered after examination, priced in advance, and carried out immediately.

Camlas Petcare Vets in Welshpool is a CVS-owned practice offering broad first-opinion care for dogs, cats, rabbits, guinea pigs and hamsters. Its website-listed services include routine care, diagnostics, surgery, nurse clinics and some additional services such as acupuncture, pet travel paperwork and home visits, with out-of-hours emergencies handled by MiNightVet. Recent feedback often highlights fast access for unwell pets and clear discussions about options, though experiences are mixed and include some serious complaints about treatment outcomes and billing.

Services

The practice offers a wide range of general veterinary services, including

•Routine and preventive care: consultations, vaccinations, parasite control, neutering, microchipping, six-month health checks and nurse clinics, including blood pressure checks.
•Diagnostics and imaging: diagnostic testing, X-ray and ultrasound. Recent reviews mention a same-morning appointment for a small dog, with an ultrasound for a bladder concern offered after examination, priced in advance, and carried out immediately.
•Surgery and dentistry: general surgery, keyhole (laparoscopic) surgery, and dentistry.
•Additional pet care services: grooming and nail clipping, anal sac expression, acupuncture, pet travel documentation and home visits.
•Species treated: the website lists dogs, cats, rabbits, guinea pigs and hamsters.
•Emergency arrangements: emergency help is available during normal opening hours by contacting the practice, and MiNightVet handles out-of-hours emergencies.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices. Reviews give a mixed picture on cost: one owner said the price of an ultrasound was explained before it was carried out, while a recent complaint raised concerns about charges ending up much higher than expected for surgery, and also referenced a similar concern about an X-ray and overnight stay.

People

•Caroline (vet): praised for a caring approach, carrying out an exam, discussing options clearly and arranging an immediate ultrasound.
•Kerry (vet): described as calm, caring and a good listener during a discussion about a dog’s eye problem.
•Natalie, Shelley and Hannah: thanked for arranging a fast appointment for a dog taken ill while on holiday and for liaising with the pet’s usual vets to obtain history.
•Reception team: repeatedly mentioned as friendly and helpful, including assistance with insurance claim forms.

Reviews

Google rating: 4.4/5 from 76 reviews. Recent feedback shows a mixed but generally positive picture overall.

•Many positive reviews describe a friendly, welcoming team and pets being handled kindly, including nervous dogs and young puppies.
•Owners often mention quick access when a pet is unwell, including immediate or same-morning appointments.
•Reviews highlight clear communication and teamwork, with examples of diagnostic options being explained, continuity with a regular vet where possible, and reception staff helping with administration such as insurance forms.
•A smaller number of recent negative reviews raise serious concerns about treatment outcomes, communication and higher-than-expected bills, which sits in contrast to the longer-term positive feedback from other clients.

Reviews for Camlas Petcare Vets

Note: Showing the 10 most recent Google reviews out of 76 we track in total. Recent reviews may not be representative of overall sentiment.

Andrew Thomson

1 month ago

We sent our Doberman for a small surgery to have a lump the size of 5 pence piece removed. Where quoted approximately £900, were charged £1600. What followed next was nothing short of disgusting. At the post operation appointment the clinician advised she had a benign malignant tumour, obviously this is not possible it is either one or the other. When challenged this was not dealt with and no explanation provided for this ridiculous diagnoses. I asked for the Surgery Director to call me on a number of occasions however the Director hid behind their staff. Our beautiful dog has a permanent 5 inch scar on her back permanently disfiguring her. This was unnecessary. Stitches were left in her that should have been removed. When I refused to pay the final £100 excess until I received adequate information and an explanation from the Director Camlas immediately attempted to scare me with debt recovery for the £100. I am in the process of sending the details of our experience to the Royal College of Veterinary Surgeons RCVS. My mother has a similar experience in being quoted £800 for an xray and charged £1600 for an xray and overnight stay for her cat. Speaking to people locally this appears to be a common theme with quoting and charging. Needless to say our animals are now being seen by another practise. Be warned about charging and our experience has been that of misdiagnosis and no responsibility taken by the Director. Photo taken 1 year after surgery

Cameron Evans

2 months ago

Very good vets my puppy loves going gets lots of treats and very friendly all 3 of my shepskys are treated very well and are always welcomed

Leah Williams

3 months ago

This is the worst vet EVER!! I've had three pets die after being seen by these incapable people. Should be ashamed of yourselfs. Avoid this place at all costs!!

marisa brennan

8 months ago

Outstanding service by Natalie, Shelley and Hannah after our dog became poorly while on holiday. Responsive with a fast appointment and liaising with our home vets to obtain pet history. Incredible care and expertise during our appointment. Wouldn’t hesitate to recommend, thank you 🙏

Roger Martin

10 months ago

Been with this practice since 2016 always excellent customer service and friendly with great staff they make you and your pets very welcome. The care and attention they give is outstanding can recommend this vetinary practice without hesitation

Fiona Chapman

We are always made to feel welcome at Camlas in Welshpool. We have two dogs and enjoy the continuity of care from a regular vet , unless it’s been for an emergency. All the vets work as a team here . They have always displayed knowledge and kindness . The reception staff are so friendly & helpful . They genuinely seem to love my dogs & all the staff there have been excellent caring for us all for the last three and a half years

Ann McKenzie

Had problem with small dog. Rang and was given an immediate appointment that morning. The receptionists were very caring and most helpful. Saw lovely lady vet - Caroline who was also very caring. After physical exam she offered choice of an echo scan to check for problems in bladder and told me the cost. I agreed and it was done immediately with good results back within minutes. Advice and some treatment given. I felt this practice cared for its patients. I told receptionist I had insurance and she immediately said she would complete the claims from for me with my policy details. Wish they were my regular home vets. Would recommend anyone looking for a vet within the welshpool area to use these people.