Medivet Mountain AshAsh Veterinary Surgery

Medivet Mountain AshAsh Veterinary Surgery is part of the Medivet group. Based on the available information, it appears set up for general vet consultations with added support around pain screening and access to Medivet’s overnight emergency service. Owners specifically mention same-day appointments being arranged, practical at-home care guidance (for example, being shown how to clip a cat’s nails), and staff being comfortable handling challenging behaviour (including an aggressive cat at vet visits). The website information also mentions a FREE Mobility Pain Check promotion (running “until 30 November”) aimed at spotting joint pain that pets may hide.

Services

• •General consultations and appointments, including reports of being offered a same-day appointment when needed.
• •Medication supply, with one reviewer describing medication as “a reasonable price” (no amounts given).
• •Practical home-care advice, including a vet demonstrating how to clip a cat’s nails quickly.
• •Behaviour-aware handling, with one owner describing support for a cat known to be aggressive at vets, and the vet offering help for future visits.
• •Mobility/Pain screening: the clinic website mentions a FREE Mobility Pain Check promotion (until 30 November).
• •Emergency care (Medivet-wide arrangement): 24-hour emergency care is available at one of Medivet’s 27 24-hour centres, with an overnight emergency consultation fee of £130 for consultations between 7pm and 9am.

Pricing

• •£130 overnight emergency consultation fee (for consultations between 7pm and 9am) per the clinic’s website emergency-care information.
• •One reviewer also mentions a receptionist “broke down the pricing systems” and helped them choose options that suited them, but no specific prices are provided.

People

• •Sue (receptionist) is named in reviews; owners describe her as going out of her way to help.
• •Reception team (unnamed in most reviews): mentioned for having strong practical knowledge (one receptionist recommended “Untamed,” which an owner says worked well for their cat) and for taking time to explain pricing/options.
• •Veterinary team (largely unnamed): described in specific situations as being reassuring with nervous first-time owners, gentle with kittens, and confident with a cat that becomes aggressive at vet visits (including offering a plan to make future visits easier).

Reviews

Google rating: 4.6 stars from 105 reviews. The available written reviews skew strongly positive and focus on specific interactions during visits and at reception. “”

• •Reception support and problem-solving: owners mention helpful booking and staff who explain options clearly (including pricing systems).
• •Handling nervous or difficult pets: examples include calm, understanding handling of an aggressive cat and gentle treatment of first-time kittens.
• •Practical advice beyond the consult: owners cite being shown how to clip a cat’s nails, and a receptionist recommendation (“Untamed”) that an owner felt helped their cat.
• •Access to appointments: one review explicitly mentions being given an appointment the same day.