Medivet Mountain AshAsh Veterinary Surgery – Vets in Mountain Ash
Clinic Overview
- Owners often praise the vets for being informative, caring, and good at putting pets at ease, including dogs and cats with very different personalities. - The team is frequently described as kind and reassuring with nervous or difficult pets, including first-time kittens and a cat known to be aggressive at vet visits. - Reception support is a recurring strength, with Sue mentioned by name and other comments highlighting helpful booking, same-day appointments, and clear explanations of options.
This is a Medivet practice in Mountain Ash, offering general veterinary care with access to Medivet’s overnight emergency network. Owners often describe helpful, informative consultations, practical home-care advice, and calm handling of nervous or difficult pets, including cats that struggle at vet visits. Reviews also mention same-day appointments being arranged when needed.
Services
- •General consultations and routine appointments, with reviews describing clear explanations of options and reassuring care for both dogs and cats.
- •Support for nervous or challenging pets, including gentle handling of first-time kittens and understanding care for a cat known to be aggressive during vet visits.
- •Practical home-care advice, such as showing an owner how to clip a cat’s nails quickly and giving feeding recommendations that an owner found helpful.
- •Medication supply, with one owner describing medication as reasonably priced.
- •Mobility and pain screening: the clinic website has advertised a free Mobility Pain Check focused on spotting hidden joint pain.
- •Emergency care through Medivet: overnight emergency care is available via one of Medivet’s 24-hour centres.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. The clearest published figure is an overnight emergency consultation fee of £130 for consultations between 7pm and 9am through Medivet’s emergency arrangement. Review comments on cost are mixed: some owners describe medication as reasonably priced and appreciated pricing being explained clearly, while one negative review complained about prescription-related charges for flea treatment.
People
- •Sue (receptionist) is named in reviews and is repeatedly praised for being especially helpful.
- •Reception team: reviews highlight friendly first contact, strong practical knowledge, and clear explanations of pricing and options.
- •Veterinary team: owners describe the vets as informative, kind, and calm with pets of very different temperaments, including nervous kittens, dogs, and cats that are difficult at appointments.
Reviews
Google rating: 4.6 stars from 108 reviews. Recent feedback is mostly positive, with a few complaints around fees and prescription requirements.
- •Owners often praise the vets for being informative, caring, and good at putting pets at ease, including dogs and cats with very different personalities.
- •The team is frequently described as kind and reassuring with nervous or difficult pets, including first-time kittens and a cat known to be aggressive at vet visits.
- •Reception support is a recurring strength, with Sue mentioned by name and other comments highlighting helpful booking, same-day appointments, and clear explanations of options.
- •A small amount of negative feedback focuses on cost and prescription rules, particularly around flea treatment and prescription fees.
