
Note: Showing the 5 most recent Google reviews out of 494 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
We have been with Victoria for over 10years and it has been over all a great experience. The girls on the front desk more often then not have been the most friendly, empathetic, insightful and helpful then the vets them selves. The dogs are actually happy to come here to see the staff. Generally very friendly and helpful. Occasionally we have had some small ish issues, missed communications but apart from checkups and general health care we did have some serious visits from injuries, and our one dog developing epilepsy, the vest have kept us safe and happy with their service. They do make an effort and have provided our fury family with excellent care.
3 weeks ago
My rescue English Bulldog quickly became unwell and we had an initial appointment and had medicine given to her. Unfortunately the issue wasn’t resolved and we needed to assess our options as I never want my animals to suffer. She is 4 but a rescue so we are not entirely sure of age. When I spoke to the Nurse on the phone, she was cold, rude and judgemental that I’d ask for the cost of things and offered me little no support. On top of this, this vet charges 100’s of pounds more than other Vets in our area. Disgusting! To be in such a difficult situation, to be met with extortionate pricing, and uncaring people is NOT what people need during a time like this. I know my dog, I know when she’s suffering and I wouldn’t have it for a second. She is severely unwell. It is a hard enough decision without being met with unkind response from people who are in a caring profession. Avoid at all costs!!!
6 months ago
They are welcoming, professional, great with my dog lexi, I wouldn't want to go to a different Vet's, very patient explain everything and always answer any questions or concerns. I give them 10 out of 10.
9 months ago
Our dog has had numerous surgeries, including orthopaedic syrgery at this Vet practice with Rolfe. He is an excellent Vet and always puts pets welfare first. He makes your pet feel at ease, thereby reducing their anxiety.
10 months ago
My Kiko's first visit today and every staff member were extremely kind and lovely giving her all the fuss she could take and more! Everything explained in detail with additional information printed about my puppy's issue. Very glad we chose Victoria Vets and Kiko got a few treats so she's also very happy.
