At the beginning of October our beloved family dog got put to sleep and I must say whoever was working on the desk at the time had no respect, the reception area should be kept as quiet as possible for a dog that is passing away but it wasn’t. My sister had to ask the vet to step out the room and ask them in reception to be quiet, then about 5-10 minutes after he had passed and we was having our time with him, the workers on reception then was laughing loudly despite knowing we was saying our goodbyes. To make it even worse someone from reception then walked in and asked for payment! And the candle that is on reception that should be lit at the time of a dog passing was not lit and if it was broken I think having some back ups would be a great idea. Although they may have assisted to me and let me come collect some of our dogs fur that does not excuse any of the disrespect that was given off on the day of his passing. To the woman vet (unsure of your name sorry) that assisted to my mum, dad and dog throughout his visits thank you for being so kind.

Absolutely amazing first experience at Summerwood Veterinary Surgery. I would totally recommend them,I joined their Pet HealthClub Plus,for £31:99 it covers all vaccinations,flea and worming treatment,dew claw trimming,anal glands expression.Free vet consultation.Many other benefits. 24 Hour contact with a vet. Absolute bargain . From the Receptionist,nurses,to the vet,everyone we met were absolutely fantastic. Thank you very much,we will be back.

My dog broke his leg a couple of months ago & the whole team from the very start have been amazing. A big thank you to the Nurses, Vets & Receptionists for their care. Wouldn't go anywhere else!

Staff are friendly and from the time you enter the building you feel at ease. Procedures and prices are explained so there's no shock at the end of your visit.

First visit with poorly pup, they made him feel so calm and welcome. The vet was amazing she explained everything with such passion and stopped for any questions we had. We had to wait for test results but were comfortable and kept in the loop at all times. All prices were explained to us before we agreed to treatment and we just signed up for the PetPlan, great deal definitely worth it!